We had toilet overflow upstairs in Sept 2025, Bcc came in and took care of everything for us,…read moreinsurance included, I am not easy to please but Jody did just that, I changed the vanity top and it was a problem but Jody got it fixed, the plumber that came in,Tim, was also pleasant to work with along with the painter and even the drywall guys.I would definitely use them again you can't go wrong. Thank you BCC

Is it a red flag for a business to only have a few reviews, and they are all five stars? YES. Yes…read moreit is. We had a terrible time trying to work with these folks. They are dishonest, and will do everything they can to sell you on their work, and will try to get every last penny they can out of you. Beware. They convinced us to work with them even though our insurance company did not recommend them. They told us that if we went with a recommended company they'd be hard to work with and would nickel and dime us, while THEY would be on our team. They claimed they know all the tricks to get insurance to give us what we want. Which, this part is true, they know tricks to get insurance companies to give them money. They then tried to convince us that the change we requested would cost a lot of additional money, to get even more of dollars out of our pocket. These guys totally failed us once they had secured our deposit. We had to fire them, and then haggle with them to get any of our deposit funds back. They never showed us an itemized receipt for anything, and initially tried to get away with not giving us a red cent back. Unprofessional doesn't even begin to describe it. They fired multiple crew members, including the one guy we liked and trusted. We had many instances of people not showing up when we had set appointments and being completely unreachable. They left my home a huge mess and tried to take so much money from us. They gave us inflated estimates to start with, and then kept asking for more money when none of the work had been done. I am shocked they are still in business. Go with ANYONE else. Dishonest. Every negative contractor stereotype fulfilled. They also own Robinson Restoration so don't use them either.

We were highly impressed with the work USA Restoration did with our home being restored after…read moreflooding in our house. Each crew for each phase of the project did an amazing job on restoring our home. Ion and Arthur did the finish work and were meticulous in their work. David ran the project and steered us through the insurance process and scheduling of the work. We highly recommend USA Restoration for you restoration needs, if we could give 6 stars we would. Bruce and Linda Ryderwood WA

Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an…read moreEaster surprise of a flooded master bathroom right smack in the middle of the holiday. We called USA Water Restoration and Elijah's team took over. They were there starting to dry out the "dirty water" and put everything in motion to get our insurance involved. They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances. The end product was amazing. We went from an outdated bathroom to this- it's like living in a spa now! 5 stars recommendation with zero zero reservations. You'll feel like your brother has moved in to take over and help.

Fantastic service and great customer service. They really came through in a pinch. They are…read moreextremely organized and detailed oriented. Wendy and Conrad are just great people to deal with.

We had a leak and mold scare the other day, and Conrad at Rainbow was so helpful! On short notice,…read morehe stopped by during the evening to inspect the damage. Thankfully it wasn't as bad as we had thought, but he still took the time to follow up and share some pointers on how we can handle the damage. I know their team cares about their customers, so I will definitely give them a call should we need them in the future!

Since moving to our house five years ago, we have not had our carpet professionally cleaned…read more Although we've rented a Rug Doctor in the past, the results from professional cleaning far surpass those from using a Rug Doctor. Scheduling the carpet cleaning service was effortless and all done online with an instant quote, which helped us make an informed decision on cost. I almost replaced my old carpet but I'm glad I avoided that hefty cost and hired Seahorse Carpet Cleaning who made my old carpet look new again. Eugene and Alexis came to our house within the scheduled window and completed a walkthrough of the house. They checked for pet stains using a UV light and pretreated those areas. They answered my questions and remained professional throughout the cleaning process. I will definitely call them back for future carpet cleaning needs.

Tried setting up appointment and quote online. Entered all info asked for and got a message…read morestating it couldn't be scheduled. Eventually, through texts and a few calls got set up. Original quote was for 3 rooms a little over 600. We declined and they sent a new quote of 300. For same 3 rooms. After accepting, they showed up ontime. Tech was very informative and pleasant. He completed the cleaning and explained the swirl marks would go away when dry. The next day the marks very visible all over the lighter carpet. We called and sent pics to office manager and she stated they would reschedule to come back at for no charge to finish the task and we never heard from them again. I would steer clear of them and look for a more reputable company.

Mark is my go to guy for all my home Reno. I've used him for a luxurious bathroom, flooring/ trim,…read moreDeck and miscellaneous projects over the past 2 years. Quality of work is excellent and he works by word of mouth so he doesn't spend a bunch of money on advertising/ website which is great because he passed in savings of materials to me on a project. I'm only sharing his info now because I'm almost finished with my home Reno and I didn't want someone else to cut in front of me. Because of the pandemic, everything takes longer / costs more/ needs patience. Mark and his crew are great given the craziness / limitations of things post pandemic.

I would recommend this company to any homeowner in the Vancouver, WA area that's in need of any…read morerestoration or remodeling of their home. Axis Restoration and Remodel is a solid company that helps homeowners walk through the difficult insurance process. Thank you Axis!

Benchmark was absolutely amazing every single one of them were so helpful and knowledgeable of what…read morethey are doing! They were all so respectful and helpful, they truly went above and beyond to help me with everything...even things that weren't at all their fault or responsibility, they explained everything that was happening with my home and they fallowed through with EVERYTHING THEY SAID THEY WERE GOING TO!!! They Seriously made a horrible experience of my home flooding into something I wasn't worried about, had and still have complete confidence in this entire company absolutely amazing job gentleman, I hope you all see this and know you guys are so great THANK YOU!! 100 stars x10 thank youuu!!! 10/10 recommended!

Wonderful work, as always. I never imagined a carpet that beat up could look so good!read more

Arvon and his crew put in flooring and new baseboards. His bid was fair and they did beautiful…read morework. Really revitalized an old house! Thank you!

Arvin responded quickly to the request for someone to install a grab bar in my shower with tile…read morewalls. He gave a very reasonable estimate and was available the next day. His communication with me was timely. He arrived on time, fully prepared to do the work. He listened to my questions and was knowledgeable about the project, including the best way to anchor the grab bar. Arvin was careful to preserve the tile, measured perfectly and it is exactly the way I wanted it. He was careful to clean up at the end. I'm definitely going to call on him for future projects.

Several items received from the business were damaged, mold was found on items, along with broken…read morestraps, and unraveled clothes sent for cleaning. After attempting to resolve the issues with the company via email, they falsely claimed fraud for inventory lists they provided and items they sorted through. The services received have been very unprofessional in an already traumatic situation.

The companies technicians were wonderful. packed up, clean up and stored…read moremy belongings like it was there property. I would recommend them to anyone that needed help with cleaning or restoration.