I pickup items for our family business here every few months. Staff always seems very busy & unavailable. They need to hire more staffers especially in peak seasons . Great product & options . But if you don't come here often & need help your on your own usually! read more

Service: its better, it needs more outgoing friendly people but they are decent. Selection: is awesome, early bird gets the biggest worm. Get to know when the vendors make deliveries snd life will be easier. Value: quality of the meat is outstanding and the prices are competitive. However, certain items seem seasonal like Turkey Legs. I can get them elsewhere all year long, but not at restaurant depot and that sucks. read more

Well stocked. However, the cashier at the time was pretty new and needed help working the cash drawer. The place was clean to my standards. Thank you read more

good products good service good food organized I have been their many times I recommend it read more

Michele cashier and meggi fe supervisor worst double charge don't shop here. I have been shopping here since 2008.

Its amazing how they don't even care to help you every time you need them to find something

This place is an inefficient crap show. Price discrepancy, due to wrong tag on shelf? Customer has to go and prove it. Wrong tag with the wrong product? Oh well, not RD's fault. This place is deceptive and the district manager will be getting a call. The employees are clueless. read more

I ordered refrigerator for my business from restaurant depot. Darryl Bauman was the person I talked with. He's in charge of appliances. Darryl is fantastic. Not only does he get me the right refrigerator he helped me place it in the clinic! I Met him and he helped me unload it out of the crate & install it. Customer service was fantastic and Darryl is a true outstanding person, employee and customer service person at restaurant depot. He's a reason I come back to buy products & appliances! Thank you Darryl B.. read more

I needed money to afford my rent. So I did a temp gig here. The manager was late at checking me in by a lot. I started learning where everything is, then the same manager barked at me for "looking lost"... Sir, I was learning where everything is.... Then I had a sanitary issue because my gloves were covered in animal juices and wanted new gloves; they looked at me like I was crazy and wanted to boot me out for complaining about that. And they sicced a security guard on me for simply being right. I had to fight so hard to make them understand why they were wrong. Nobody should ever have this awful of an exprience trying to work. I was simply doing my best and had an associate say I was doing better than other people. I hope this place closes. Shame on George. read more

Manager customer service it's bad Coppell of the employees really helpful but when you need to talk to the manager it's been rude and it's not the first time it's happened to me read more

After spending a day shopping find out at cash register now they want a pin to purchase alcohol!! are these guys just learning how to sell alcohol , where they did not set that up when the started selling it , or do they have a bunch idoits running the company!! thanks for wasting my time !! your answer was we posted it on our door. Well , i dont get up in the middle of the night drive up to your store to see what your new company policies are. You should be smart enough to let your customer that was not aware of you company policy to go through the line at least once.. Furthermore, why could you not have your reception accept a paper application. Not everybody runs their whole company accounting on their phone to be able to get this pin online only!!! you guys need to get up to speed with common sense read more

I hate this place so much. First of all, the prices are about what you'd pay at Costco, Sam's Club, etc. You're really not getting any good deals. And the quality of some of the items there (the cheap, unknown brands) is really poor. But the worst part is the service. I called the other day, to inquire if they had a certain item -- I was hoping to avoid a trip across town to the store if they didn't have it. I was unfortunate enough to speak with Michelle... I asked her if they had the item... She up me on hold. Eventually a guy in Produce picked up. He transferred me to some other department. They put me on hold, too. Finally I hung up and called back. Michelle answered. I told her what happened, and she put me on hold again. I waited and waited. I hung up again. I waited 15 minutes and called back. Michelle again. I hung up. I waited another 20 minutes, and called back. Michelle again. I hung up. Finally, I drove all the way to the store. They didn't have the item. I stopped by the information desk. As usual, there was no one there, event though the neon sign above the desk clearly said "OPEN." I was told later that the guy that works that desk left hours ago... I asked someone if I could have something ordered, and they said no. read more

A friend and I came here for three things, which we thought might be pretty standard as far as the Costco for restaurants go: XXL soy sauce, linens, and Chinese take-out boxes. In and out in 15mins and we left with... Nothing. They didn't have any of these things. Which was kind of okay because the lines were quite long. They had a lot of stuff there and visiting was kind of fun since it felt like walking into the giant back-room closet of a restaurant but... What was the point if you don't even have soy sauce. Or linens. Or Chinese take-out boxes. I feel like these are basic things every RD should have? read more

My friend offered me to go to this store, which IS NOT OPEN TO THE PUBLIC unless you run your own business of some sort what so ever. Man, this place is HUGE. But somehow, I feel its all COLD... I mean they have all those things you need if you are running a restaurant, deli what nots but... what I meant COLD is the PRICES.. Slightly above average prices to my personal opinion. Perhaps it might be ideal if someone runs a restaurant business since you can purchase ITEMS in BIG BULK aka Quantities. I guess, this is where most of the Restaurant Owners go to get what they need to run their daily business. @40/2012 read more

They let the entrance gets congested. There's always a line at registration. Employees don't know where things are. There's always forklifts flying around. OSHA needs to stop in. read more

Huge selection and great prices. Sometimes they run out of particular fresh produce (basil, for instance), but usually not for a day or so. Staff is very helpful. Sometimes a long line but the checkers work like maniacs to get you out the door quickly! Some items are in line with Costco (sodas), but it's worth the drive to Denver. read more

Restaurant Depot is NOT Costco or Sam's. They are meant to supply restaurants and the food service community. If you keep that in mind, they are pretty good at what they do and generally have better prices than Sysco, who is their REAL competition. All that being said, I don't think that their prices are as good as they were when they first opened a few years ago. Again, keep in mind that prices have gone up with Sysco, Shamrock, etc. The other topic that I have seen as a negative for RD is their customer service. They have been quite helpful to me when I have needed some help, but this is not King Soopers. They are meant to be dealing with food service providers, not household shoppers. If you keep all of this in mind, I personally think it would make getting supplies there easier for everyone. read more

How is this place still so awful? How are there not better alternatives? Every employee is bad at their job. Checking out will take you longer shopping. Seriously. Plan 30+ minutes for the lines. Getting help is like pulling teeth, everyone acts like you are not their problem. Good luck getting help with anything. read more

Restaurant Depot - Lines. Lines and more lines. All of the time. - Wholesale Stores Near Me - Denver, Colorado

I would give it no stars if I could. So I do t purchase from here I deliver. If you are a truck driver and you come here. You better have hrs to sit and wait. I showed up here with a 8am appointment. And was told "told we will get to you when we can,we have several other truck coming in and have to keep things open." Asked for a time frame and was told don't have one with alot of hostility. Theses guys are the definition of rude and lazy. They have like 6 docks and only use one and unload one truck at a time. Laziness at its besti have some things I'd like to say to the guy I talked to. But I'm a professional. And will act so. So this place is literally the worst place to deliver to and apparently from the reviews shop as well. read more

A necessary evil if your in the restaurant business. Good pricing, but a bit dirty, they need to rotate inventory better and the service is hit or miss? I do shop here on occasion, and I do like the meat selection and the variety of produce, small wares, frozen, etc.. You may run into out of stocks here, as they are busy and sometimes struggle staying stocked in some categories, especially around the holidays. read more

WTF is with this place? It's supposed to be where restaurants shop, but their prices are out of control and fluctuate wildly, they're often out of many things you need, their staff just do. Not. Care. And honestly, with the way it's run, I wouldn't care if I worked there either. The whole process is so archaic and miserable. Miserable from start to finish. Scan your membership card as you enter... if the scanner is working. If it's not, stand in line to write your number on a piece of paper. It's a guarantee that three people in front of you will not know what their number is, even though it's the only number on their RD card. Next, try to find what you need. Good luck. If it's not out of stock, it'll be the last damaged package. I promise. The worst part is the check out. No doubt. The wait always takes forever. Only one person in front of you? 100% certain something will go wrong with their transaction. There's very little cell service that reaches the depths of this hell hole, so forget trying to kill time on your phone. They have to call a manager over to double check your items and count them before you pay. Your cashier will forget to count one item, their counts will differ, and they'll both have to recount your cart. If you make it past this step, you get to pay. Then you can finally leave. There are other restaurant supply stores in town. Go there. And then go to Costco for your food stuffs. This place needs to crumble to the ground. It wouldn't be missed. read more

I buy popcorn. A LOT OF POPCORN. 100 to 150 pounds a week. I asked why they didn't carry popcorn AND OIL and clown bags like they do at CASH AND CARRY and SMART AND FINAL in other markets. I was given to a manager who proceeded to speak to me as if I was a third grader. He lectured me on how long he had worked for the company and how it made no sense to them to carry both popcorn and the oil, that was a concession item like candy not a restaurant item. Do I think its smart business practice to turn away my order? No. But that's fine, that's their decision and they know the wholesale business better than I. What I find intolerable is the smarmy, dictatorial snottiness of this employee who spoke to me as if I had no human dignity. IT was unrelenting, imperial and he barely pasued as he looked at me with that air of superior digust. WHY?? Wow was it bad. Like damn it I wish I YouTube'ed this prick, bad.. read more

The worst run business. Ever. In all of man kind. I give you no stars. There's a 50/50 chance that you pick something up that has already gone bad, expired over two months ago, or my personal favorite half the box is bad (only on the bottom) and there's a good chance that the other half will be bad in less then 24 hours. The lines are laughably long, so long it's sad. And shockingly there are more employees then shoppers. People at costco usually have more items in their cart and check you out three times faster. There's three people who can actually check people out. The ones who can't are screaming out for codes or manger approval on cheese or .... Oil? If you have a large enough order call Sysco. read more

Your in the business to help other business. RD really sucks at it. Unreliable stock. Always out of products, long lines and a new rule about have ID to match credit cards. Now I can't have my employees go there with my card. They are also very rude and talk down to you when you request something. I used to spend $1000's a month there. Not anymore. I'm done. read more

Restaurant Depot - If I ran my business like they do, I would be out of business. - Wholesale Stores Near Me - Denver, Colorado

Just passed 25 minutes in line and still here. Their processes are terrible at moving customers. Unloading every cart, scanning and then reloading? Waiting on one manager for numbers to be yelled out? Needing a manager to finalize each check out? Complete disregard for speed or efficiency! read more

The girl that sitting at the entrance need to be trained how to serve customers. She looks so mean every time we come without no smile on her mean face and never ever greet customers. What she does only stare at her computer in front of her, never make eye contact when customers arrive and being rude when customer on a way of the other customer. Really!! This is a business! Customer should come first. If I was the business owner, I'd retrain her to be a better customer service. And plus, compare with samsclub, many of their items are more expensive. read more

Great for bulk buying. The meats (chicken, beef and ground beef) are reasonably priced. Wide selection of foods. The staff is always so nice and helpful. My only complaint is the produce section needs a ton of work. It seems like every time we go they never seem to have any stocked (especially shredded carrots and cabbage). read more

Great prices on the stuff I need for my restaurant. The staff could use some work though. I swear no one knows where anything is. read more

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My favorite place to shop , their customer service is amazing. I think this is a great company, please keep and reward your associates like Deborah and LaRayea . They are so kind and super friendly, I don't know why Restaurant Depot has 2 out of 5 stars , everyone is so nice to me . So a huge thank you to you all , I am greatly appreciative of your help and service ! read more

This club has EVERYTHING. This jaunty establishment offers ashtrays, little paper hot-dog trays and Coca-cola glasses. Don't miss out on the assortment of tongues. Come for the glassware, stay for the pastry bags. -Stefan read more

BEWARE: they cover expiration dates with "manager's special" stickers. Tried to find the expiration on some bacon and couldn't so I removed the "manager's special" sticker and, lo and behold, there it was. It expired 6/2/18. Today is 6/7/18. That's five days past the expiration and they're still trying to sell it. This was the case with two packages of bacon that I checked. Shameful. read more

I know there are a lot of bad reviews for Restaurant Depot, but I have to say, I've never had a bad experience. The staff is always super friendly, helpful, and genuine. They help out without being asked. Example: couldn't steer the big flat cart and got it stuck against a rack. Friendly gentleman without saying anything, or laughing at me, picked up the front with his gloved hands and got me moving again. Overall, they may not always have everything we all need all the time but a friendly, helpful, staff is the key to any successful business. Keep up the good work and thank you! read more

My daughter can use our card in Cali but I can't in Colorado. There is No God forsaken way to talk to ANYONE in any customer service capacity. I have called the West coast office at least 5 times ... They will take my money in Cali and leave me high and dry in Colo because I don't need to shop but once a month or so... I'm switching to Shamrock, and Costco. read more

This place is the KING of not having anything in stock, and the slowest cashiers I have ever seen. If i showed twice the customer service that these people have at MY job, I would be fired for being an a**hole. read more

I really gotta say that I am surprised by the bad reviews...I have had consistently good experiences there. The staff has always been friendly and helpful. Robert and Dan in the Fish department have always helped me out and I look forward to dealing with them. I am always pleasantly greeted at the front door and thanked by the Cashier and Receipt Checker. I think that they respond to the customers' attitudes and I have seen plenty of rude, pushy customers there. As for pricing, they are reasonable and more often than not have the items I am looking for at the quality that I need. They sell restaurant quality food items, not bargain basement that are always on sale. "Cheap unknown brands" is a review made by someone who obviously is a novice or amateur. Know how meat is dated on a numerical calendar and how long it stays fresh and you are in for a different, professional experience. read more

This place is a joke. Don't expect service. Or for them to know where anything is the only reason I shop here is because I work I'm food service. read more

I usually go to the one located on Clinton St., but both are exactly the same. Always out of an item, rude cashiers who hate their lives, managers who don't have answers to anything,and overall horrible service. They need to change how they run their stores. read more

This place maybe ouer whelming for non- industry people but is everything you need to open & operate most restaurants. The staff know where everything is (like cheesecloth!) and personally walked me in the freeze to find lump crab. It's so much easier to shop and see products than look at catalogues. read more

OUTRAGEOUS prices, they have nothing in stock, and what they do carry is not the selection you have from a regular purveyor! DON'T PRETEND YOU ACTUALLY replace US FOODS or the like. YOU DO NOT! This is the place you go when you forgot to order a couple of items, you run out of something before your regular order comes in, or you just have nothing better to do with your time, but wait in their RIDICULOUS lines. Once you get in line and they ring up the 4 items you do buy, the cashier has to yell for a manager to come and count your items, just in case you are going to stuff a 10 lb slab of beef in your pocket! SMH! These people need to hire people with Restaurant Management experience, after all.......they do say they are a Restaurant Supply store right?? WTH!!! based on your prices, you CAN afford to hire people that will run this like a business. read more

I enjoyed the shopping here. Staff were great. they were there when you needed help, but not rude, pushy, or in your way as you shopped. Those that I dealt with were awesome and attentive to our needs as a business. Items were of significant savings and clearly marked. Can't wait to return. read more