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Response-Ability

5.0 (1 review)

Services - Response-Ability

Security monitoring services

Security system installation

Security system repair

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10 years ago

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Silent Guardian Security Solutions - Commercial Grade Hybrid (TVI) Camera Equipment - Covert an Older System into High Definition

Silent Guardian Security Solutions

(4 reviews)

Last spring I called Silent Guardian,Joe to install 8 cameras around my property.everything was…read morefine until several weeks ago when camera #8 went out completely.it stopped working it would then work intermittently. I called Joe 3weeks ago and left a message stating my problem and never received a response. I paid Joe Silent Guardian $5500.00 to install the 8 cameras outside.I waited a few days longer and called Joe for the second time ,this time he called back and said "we will wait for the rains to stop and then I'll call to correct the problem.2 days later the rain stopped still no sign of Silent guardian or Joe. I called for the 3 rd time ,I had to call Joe 3 times to receive the following after I spent $5500.00 at Silent Guardian.Joes response was whrn I called" YOU meaning me the owner "You have a serious attitude problem that's unacceptable"! imagine spending $5500.00 waiting 3 weeks to have your problem addressed then being told I have an attitude problem.Joe still refuses to correct the problem now I have to take him to court because he's not responsible,he's arrogant.now. I'm calling the BBB,zsuffolk county Consumer affairs to get this person to do the job he was paid to do in the first place.avoid Silent Guardian at all costs.there are plenty of other companies to deal with where the customers are not treated like garbage.what kind of people are these.I'm berated because I want my cameras fixed? unbelievable.stay clear of Silent Guardian.nobody needs this kind of aggravation. J Femoyer

I'm the type of person that does my homework before I make a major decision. To follow suit , when…read moreI was in the market for home security to protect my family I researched at least 6 companies. I decided to go with silent guardian based on a couple of factors; First they showed up on time and very professional for the estimate (which is very important to me being a busy executive), second they were very knowledgable about not only their products but the products their competitors were offering me third, they didn't try to over sell me products or services I didn't need, and last they are a local company that made me feel like I had a personal connection unlike the other big name guys where I was just a number. Well, my judgement servers me right! They showed up as promised, very professional, neat installation and took the time to walk me, my wife and the kids thorough how to use or new equipment. I went with a 8 camera system and video doorbell. They system has been installed for a weeks now and working flawless. My wife has called them 2 or 3 times to ask questions about some features and they were more then happy to help her. I highly recommend using Silent Guardian for the safety of your home and family.

Response-Ability - securitysystems - Updated May 2026

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