I've been coming here for the past 6 years, and I absolutely love this salon! After reading some of the recent reviews, I was honestly surprised. While I understand that not every experience is perfect and some customers may genuinely have concerns, my family's experience has been consistently excellent over the years. I come here monthly with my husband and kids, and we've always been treated with kindness and professionalism. Kathy and Alex are incredibly friendly and welcoming, and the salon is always clean, beautifully decorated, and relaxing. The manicurists and pedicurists are polite, talented, and take their time to make sure you're happy with your service. My personal favorite is the Milk & Honey Pedicure paired with dip nails, while my husband always enjoys the Pomegranate Lush Pedicure. We also trust them with our eyebrow waxing and have always been pleased with the results. If you're looking for a clean, welcoming salon with friendly staff and consistently great service, I highly recommend giving them a try and forming your own opinion. This salon has earned my loyalty, and I won't go anywhere else or recommend anyone else! read more

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I've been here before and never had an issue until today. I explained exactly what I wanted and even showed an inspiration picture. Unfortunately, the owner was rude, dismissive, and seemed uninterested in what I was asking for. I understand different services come with different prices, but that wasn't the issue. Her attitude and lack of customer service were. The salon was practically empty, so you would think they'd appreciate the business. Instead, she acted like she couldn't care less whether I stayed or left. Customer service goes a long way, and today they definitely missed the mark. read more

I have been coming here since July 2020. Never a disappointment. The owners and staff are polite, courteous and professional. I have received nothing but high quality manis & pedis and waxing. Highly recommend! read more

I would never ever come back the manager is incredibly rude. Not only did they do a terrible job painting my nails but after saying this was the wrong color 3 times i just let her paint them to get out.. never ever ever again read more

Did a mani / pedi with gel nails. One of the best pedicures I've ever gotten. Will be back!

Make an appointment for the very first one in the morning. If you wait until later you're going to wait. They do an awesome job on your fingers and toes! Place is beautiful and so many tv's they don't mind if you want to watch a specific channel they'll put it on for you read more

They always do a great job on my pedicures! i look forward to my 45 min relaxation session each time! read more

RUN DONT COME HERE! If I could give 0 stars I would. The pedicure I received was fine. However I brought my mom here for a Mother's Day gift and 30 minutes went by before I asked why they hadn't started her pedicure. They did start mine but not her nails or toes. The owner then comes over with attitude not understanding why she wouldn't still want her pedicure, mind you no one was available to start it still. It would've been another 10-15 minutes. Why would she want a pedicure 30-50 minutes after mine was already started and almost over. The owner was disrespectful, she cut my mom off while she was talking. The front desk lady was nicer, more mature and more respectful than the owner was was. We will never be back. read more

The best manicure and acrylic nails I've ever had in my whole life! Totally natural I wish I can grow my nails like this and Alex is your guy! The salon is very welcoming! Louis did a phenomenal job on my gel, toenails and pedicure!! So is very relaxing. The chairs are great. The atmosphere is calm. And is very clean. read more

Resort Nail Bar - Natural look!! Love this!! - Nail Salons Near Me - Northlake, Texas

We have been coming to this salon for over a year and Kathy always is the sweetest and helps with whatever we need! The staff is very kind and always does an amazing job! It's always clean and the decor is top notch! read more

Resort Nail Bar - Nail Salons Near Me - Northlake, Texas

I went last week with a friend, made an appointment for 2pm, arrived a bit early to have time to pick our colors. but felt rushed as they told us to pick what color we wanted, yet they had us wait over 15 minutes before they were able to seat us. then they never offered a complimentary beverage but saw everyone else getting one. the guy rushed on my nails and they came out bumpy and are already chipping and it's only been one week... for something that cost over 100$, I expected better quality. definitely not coming back here again. read more

Resort Nail Bar - Nail Salons Near Me - Northlake, Texas

I asked for a cuticle trim and almond shaped full set of nails, and instead received the worst quality service ever! The vibe was so negative and I know that I should've left but I didn't want to show up at work with nasty hideous nails, well I ended up with dirt in my nails, uneven shape and the husband/nail tech/ owner was the one who destroyed my nails! When I attempted to talk about it with his wife another nail tech, she was the most rude, unprofessional and disrespectful attitude towards me! read more

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My appt was at 11:45! Tech did not start my manicure till 12:30. Terrible manicure dip and even worse pedicure. Will never come back here. 0 stars! read more

I'm newer to the area and was hesitant to try out this nail salon due to the somewhat mixed reviews. I showed up 15 minutes early to my nail appointment and was immediately taken to be seated and get my nails done Linda did my nails and she was fantastic! She listened to feedback I had and even helped recommend colors and help me decide when I was stuck between two shades of pink She was constantly asking if I was happy with the length, shape, and color of my nails I booked a powder get + tip ($45) plus an additional $5 because I got the almond shape I was really happy with the way it turned out and I will definitely be coming back here again! :) read more

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I waited at the front without anybody acknowledging me. A few workers looked at me but nobody said anything. I finally just walked out. I won't be back. read more

Resort Nail Bar - Menu - Nail Salons Near Me - Northlake, Texas

Consistently the people working there make rude and/or snarky comments to myself or to my children (now 8 and 5) when we go to get our nails done. I keep giving this place another chance, and it's stopping after today. Kind words matter - and I can't care more about their business than they do. read more

This place is hit or miss! I wish the customer service was better and the wait wasn't so long. read more

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This place is a joke. We came in as walk ins (my daughter and I) we asked if they could squeeze us in and were told they could. We sit down and wait. An hour passes and maybe 4 customers pay and leave. Nobody else was seated in this time. The lady who is running the register is also doing nails. Each time a customer walks in she stops working on her client to run to the front. Every time a person goes to pay she stops working on her client to run to the front. They finally call my daughter and I and I asked how long the wait in the pedi chair might be because by this time I had about 75 mins to pick up my son. She told me go pick him up because the wait is longer than that. A. If you're going to make me wait over an hour and then put me in a pedi chair why not just let us wait there to start? B. If the wait is over two hours why not be up front about it? This place has probably 40 chairs for manis and pedis. There were a total of EIGHT customers being worked on and a 2+ hour wait time. When you walk in and see 8 chairs full and told you can be squeezed in...don't believe it. This isn't even the best place nearby but it's close to home so I wanted to give it a shot. Will not be back. read more

A very wonderful place to go get your nails done very friendly very calm and relaxed kid-friendly read more

Resort Nail Bar - Nail Salons Near Me - Northlake, Texas

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I came here for some dip nails, and had a terrible experience. I was cut four times (found the third and fourth cuts after we left) by the file, nails not fully covering my nail, and it's messy around and behind my nails. Thumbnail is pretty misshapen, and the receptionist was upset at the tech but didn't offer anything. My sister got a great manny-pedi though. read more

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I go here every 2 weeks for my nails and the owner is so sweet. she always asks about my mom, or my car (I had an issue while there) and makes me feel comfortable. I look forward to my nail appointments here! read more

I absolutely love this place! Their prices are reasonable. The service is always great. They keep it clean. And Henry is my nail guy forever! He has done my nails three times now, and those three times are the best my nails have ever looked! He's a perfectionist and does exactly what I ask him to! I highly recommend Resort Nail Bar! read more

Resort Nail Bar - Exactly what I asked for! Short, round, French dip! - Nail Salons Near Me - Northlake, Texas

I came to get a pedicure and the lady asked me which one I wanted. I filled out the paper and she walked me to the chair. I set there for 20 minutes and no one ever came so I put my shoes back on and left. Horrible customer service...I will never be back. read more

The ladies were nice as can be. That is the only nice thing I have to say. 4 of us girls were there for a girls day out, it was two teens and two adults. All of our pedicure chairs were grimy. I tried to leave, but the girl that was helping me decided to use a disposable liner, AFTER I pointed out how grimy the basin was, where my feet were going to be in water. I noticed 3 other people getting pedicures with no disposable liners. I thought that it was pretty standard to use them, however Resort is not using them regularly. My daughters nails looked terrible, they had chunks in them and didn't cover the whole nail. I asked them to redo it, and of course tipped accordingly. My cuticles were still ragged when my gel manicure was completed. I did not have mine redone, I honestly was just over it and will go get them fixed elsewhere. Their prices were higher than the nail place right down the hwy, but they were too busy, so we tried Resort. So, to sum it up, we ended up paying more money for work that was not so great, and had to point out how dirty the place was to get a liner. I should have just gone to Champions. read more

I took my 11 yo daughter for tips and dip. She had an appointment and was waiting for a half an hour. The tech cut her not once but 4 times with the file. I had to have her come back twice to get the extra product off her hands. The shape is awful. She asked for almond and the nails are so pointed that the angle begins in her nail bed so you can see her natural nails on the sides. When I checked out there was no offer for a return visit to fix them, the manager just made the excuse that the file was too sharp & zero discount. They even left the extra $10 charge for the "nail art" which were stars that looked terrible. She was in tears on the way home. We will never go back here. read more

This place! This place! Wow and another wow! Best nail shop in LA to bad it's in Texas! This place is beyond anything in Los Angeles! Texas you have me with this one. Highly recommend! Staff is amazing! Site another amazing. Thank you for this experience! read more

First time here my hair stylist suggested this place. I had to wait a bit but that's not unexpected for a Friday with no appointment. Emily did a great job and was very sweet and polite. I was offered a drink. The wine was good. The place was nicely decorated and clean! Will be back! read more

Resort Nail Bar - Nails (dip) - Nail Salons Near Me - Northlake, Texas

I would highly recommend Resort Nail Bar! They are professional from start to finish. The salon is well-kept, the owners are very nice, and I am always satisfied with my service. I always appreciate how the owner greets me by name, offers me a complimentary drink, and gets me seated right away. I also like the quality of work as well as the fair prices. I am not sure why there are negative reviews as I've only had a positive experience in my three years visiting this salon. Highly recommend! read more

I just tried this place for the first time. I got exactly what I asked for. Thank you Resort Nail Bar! read more

Resort Nail Bar - Nail Salons Near Me - Northlake, Texas

I've been to this salon a few times & the owner is rude.. however the rest of the staff are nice. They give complimentary drinks which is nice. I find it odd that there's only one lady that does nail designs at this salon.. I scheduled my appointment with nail designs then when I showed up for my appointment the owner said the lady isn't there today. She told me I was giving her a hard time so I just left. read more

Beautiful new nail saloon. The women that did my nails did a excellent job. The reason for the 3 stars is the women greeting people was rude and extremely unfriendly. I sat for 15 minutes at the nail table with out explanation. I was about to get up and leave when a young woman finally approached me and to do my nails. I don't mind waiting but I was purposely ignored , even when asked how long it would be until I would be helped. This saloon is right near my new apartment but I will go out of my way and return to my old saloon where the staff is much friendlier and welcoming. read more

First of all I want to comment on how friendly and helpful the lady was when we walked in. She very politely asked us to wash our hands and then assisted with color choices and menu options. The color choices were extensive and many options were available for manis and pedis. I was offered a drink and was given a full sized water (it's the little things, right?) During my manicure my mask "malfunctioned" and Alex very politely gave me a new on My manicure and pedicure were beautifully and professionally done. And the best part, with 12 staff member on duty, yes, 12 I counted, I was in and out in just over an hour. The shop was immaculate and the staff was actively cleaning after each customer. We will definitely be back! read more

Resort Nail Bar - Nail Salons Near Me - Northlake, Texas

Have been here 3 times over the past month and a half (every two weeks) and the service has been excellent every time. First thing when you walk in, you are greeted and asked to fill out the service slip which I think is a fantastic idea, especially when it comes to the color and level of mani/pedi you selected...no confusion later on because its in writing. I have ALWAYS been offered a drink both at the very beginning and halfway through my services which I appreciate because you know, sometimes you're indecisive and want a drink later :) Even the most expensive mani/pedi option is still not expensive at all...$32 for a parafin dip, massage for both you hands and your neck/back is a steal! And its not some cheap get it out of the way kind of massage either. I was the last customer there the other night and Karen still didn't rush through anything just to get me out the door. I felt bad about making her stay late but she kept reassuring me that it was no problem and she just wanted me to be able to relax. My nails have always turned out beautiful and Karen is the BEST at making dip/acrylic nice and thin so it looks natural. Overall, very happy that this salon is only 6 minutes away from the house and this is certainly my new go-to nail salon. read more

I have been going here for over a year now. The last few visits have been lacking. I went to get my nails done and a guy did them I've never used before. He was super short and seemed unhappy and inconvenienced. He was so rough on my nails and used the metal drill with the roughest bit to drill so hard on my nail beds they burned and my nails are paper thin. He didn't even complete the manicure portion another lady did. I've been getting my nails done for years and I'm done with this place. The customer service is gone here and the people seem miserable. read more

The salon itself is so gorgeous, and clean. As soon as I walked in I was greeted and assisted once I sanitized my hands! This was my second time back so I requested JLo for my nail set! Let me tell you he does such an amazing job and can do anything you show him! He's an artist and loves what he does, you can see it in his work! He keeps me laughing during our time together, and always makes sure I am comfortable. I left more than pleased with the work I received! If you decide to stop by I recommend JLO!!! As for my pedicure I worked with Vy! She did an amazing job and was very attentive to my needs. She was super sweet and made sure I was happy with her work! I will definitely be returning!! read more

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The good part is that they are always professional and kind when I go. The bad part is like most places, the quality is hit or miss depending on the nail tech. It took me a few times to find a nail tech that did a great job with my nails, however, the last time I went, I did have an appt but she was out due to illness, (totally understandable) but the lady who they told me was good and would do a good job with my nails did not. My cuticles look horrible, the gel is not on even, like you can see my nails on the sides, it's not filed smoothly...im just disappointed because I have a big event this weekend, hate my nails and am thinking to just go get them soaked off and polished somewhere else. I will say my pedicures have been consistently good tho. read more

I LOVE THIS PLACE! Great customer service and friendly staff! I have never experienced quality service like this. I was in a rush to get to my next destination and they finished in such a timely manner. I even broke my nail and they were very understanding. I strongly recommend coming here! read more

Resort Nail Bar - Nail Salons Near Me - Northlake, Texas

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I have gone to this salon since they opened but my last several scheduled appointments have not been honored. If I make a 3pm appointment, that means 3pm, not 3:50pm. Don't schedule appointments if you have no intention of honoring them. read more

Still using this place... been loyal over a year now. Yeah sometimes there's a wait, yeah they get busy but they don't rush and always leave pleased with the job read more

Resort Nail Bar - Nail Salons Near Me - Northlake, Texas

I want to start off by saying I was a walk in with no appointment, so I was prepared for a small wait. I got here and was handed a clipboard with no preamble. I filled it out (all I wanted was a quick polish change) and handed it to someone who again took it and told me to take a seat. I have been sitting for over an hour without one word being spoken to me. The salon is now nearly empty and still no update or an estimated time left to wait. If I didn't have an event tonight I would have already left. I will absolutely not come back. Zero customer service at all. To me it doesn't even matter if they do the best nails on earth if they just ignore their customers. read more