I sent a project request to an electrician and, fortunately, Yelp included this company among…read moreseveral other electricians. The project was to replace a doorbell from a late 60s/early 70s intercom system with a wired Google Nest doorbell and to replace our old floodlight with a Nest floodlight. I spoke with two electricians who were either mystified by the situation or gave me bad abduct. Will came up with a plan to use the power supply from the intercom system for the transformer. He also installed a chime box and custom built a wood plate for the camera (the electricians told me that I would have to do that on my own and would just install the camera hanging by its wires). Moreover, the fee he charged was a fraction of what several other companies wanted. Will was punctual, professional, and he replied promptly to my messages.

Reasonable prices, good quality for the food n drinks were refreshing…read more Will be back n will put Cristiamos in my "to go list for good food".

Excellent plumbing supply store in Everett. They were able to source us a hard to find faucet part…read morein under an hour. Thanks to sam for being an awesome customer service representative, then he was able to provide multiple solutions at various price points

Outstanding plumbing supply company, including referrals and warranty coverage. Front line support…read morefrom Gene and Larry are top notch and offer up excellent customer service and recommendations. They take their mission statement seriously and back it up, "We take pride in doing ordinary things extraordinarily well."

Realized our system was backed up on July 4th and called several places seeing if someone could…read morecome out this weekend to help us. Unfortunately they all said no or had high rates for the holiday/weekend. Luckily, my husband was able to get ahold of Andy and they came to our house today. The service lasted around an hour and they fixed the clog! Also gave us some suggestions on how to remain clog-free in the future. My husband said Andy was really knowledgeable and made the experience a lot less stressful with his humor. Will definitely be calling them again if we have any other issues in the future (hopefully we won't need to ).

I called on a Sunday afternoon with drain problems. Andy immediately came over because he had a…read morefull schedule on Monday. To say my system was a challenge is an understatement, but Andy didn't give up and was finally able to solve the problem. Many thanks to Andy for his promptness and perseverance. I highly recommend this company

Excellent service! The plumber arrived on time, was professional, and quickly fixed the issue. Very…read moreknowledgeable and efficient. Highly recommend for any plumbing repair needs!

Ryan did a great job today replacing my bathroom exhaust fan. It was a tricky install but Ryan…read morehandled any issues along the way professionally. His pricing was up front and reasonable so I plan to use him again in the future for my next home project.

Easy to communicate and find time to fix a door that had been improperly installed. Professional…read morework, would recommend!

I've used Butterfield Plumbing on two occasions. The first was an emergency repair leak. Paul came…read moreout, identified the problem, opened the wall-up and made the repair. He was a nice guy and I enjoyed talking to him. It was expensive for 1-2 hours of work but that's to be expected for emergency repairs. Paul gave us a rough quote to add a bathroom in our basement and update plumbing in the house (it's an old house). I liked Paul enough that we only got one formal quote (from Butterfield) when the time came to add a bathroom in our basement and update plumbing. The job was quoted and expected to take 4 days and start the following day. Unfortunately, no one came for 3-days and the job ended up taking over 4 weeks to complete rough in. Before finishing the rough in and passing inspection, the owner Herb, began requesting payment. I said I wouldn't pay until they passed inspection and he suggested he could file a lien against my home despite the fact that the work wasn't complete, not to mention the terms on the contract were net-30 days payment. I stood my ground and was glad I did because they didn't pass the first inspection. They corrected the identified errors and passed inspection a couple days later. I paid them in full that day. Overall, Herb was unprofessional, difficult to get a hold of, and slow to get the work done. Other subcontractors we had doing work at the same informed us the plumbers were rarely on-site, left throughout the day, and ultimately Butterfield set our remodel back substantially. The experience was poor enough that we secured a different plumber to do the final finish work.

I lucked out is about all I can say. After being away from the Seattle homestead for many a moon,…read moreI planned to take a shower there yesterday morning. I held my hand in the water to see when it would be warm enough for me to jump in. Well, I waited and waited but it never got warm. I'm thinking, not good. A quick inspection of the water heater did not reveal any leaks. However the pilot light was out. I knew there was gas flowing because my furnace was on, so I figured the hot water heater had gone to meet its maker. So what do I do? Of course, I looked up "hot water heater" on Yelp. Up pops Butterfield Plumbing with a sturdy 4.5 average score over several dozen reviews. That's pretty convincing, so I called Butterfield at 10:00am and a gal on the other end of the phone gave me a noontime appointment for the tech to come out. However, around 10:30, the tech called to say he was in the area and wanted to know if he could come at that time. Of course, I said yes! A fresh-faced and friendly young man soon appeared at my front door. He was able to quickly diagnose that it was just the "thermo-couple" that had to be replaced, not the entire water heater. Hallelujah! Within minutes, my hot water heater was once again up and running. I especially liked that the tech took pains to show me the components inside the water heater and to patiently and carefully explain the diagnosis/repair/payment process. Like I said, I feel really lucky, my hot water heater was fixed within 1.5 hours of placing the initial call (and Butterfield didn't attempt to persuade me to go ahead with the more expensive option of replacing the entire heater). Oh, and I really liked that the tech had shoe protectors that he was faithful about taking on and off as he entered/exited the house. As a note: Butterfield may have payment plans available, but otherwise, they do expect cash or a check upon completion of work. In any event, I highly recommend Butterfield!

I moved into a home with an existing heat pump 15+ years old and started to have some heating…read moreissues. After calling a couple of other places, including one that installed a ductless unit in another part of the home, they were out the next day. After an initial diagnosis by Mike (the owner I later learned) determined the issue could be the thermostat. A quote for a replacement was sent the next morning, and scheduled for the next day. When I received the quote, along with it was a story about the company itself. Devon came out to install the thermostat and had it done quickly. I went with a WiFi until and after connecting it to the home network had some more issues. They were back out the next day and after a few hours of troubleshooting between Devon and Mike found there was a simple wiring issue in the crawl space. A few things that set this company apart for me. They are local and a family business, came the next day, met their promises of when they would arrive, checked with me to make sure it was okay to wait for the install and subsequent repairs, and were super friendly and kept me informed. They will be my first call when I have any other needs and will schedule regular maintenance with them next year. If you have any HVAC needs I highly recommend Stilly River Mechanical.

Stilly actually moved our appointment up, fixed our AC in one day, and gave advice on maintenance…read more They were prompt, polite, did a great job. It cost much less than we feared.

Mr Carr knows what he's doing. Decades in the industry. Good choice for diagnosis and repairread more

My hotwater pressure had ceased, while the cold pressure was steady. The receptionist was…read morecourteous and said the problem may be solved over the phone talking to one of their plumbers. I got a call back promptly and through a series of photo exchanges and calls,we were able to trouble shoot and solve the problem without a home visit. I can't thank them enough for this service. They have my plumbing business from now on.