Used them in an attempt to repair a furnace on day and they responded within an hour or two…read more Eventually replaced the furnace and very happy with the experiences. Highly responsive, accomodating and really competitively priced. Highly recommended.

Left a message at night about AC not working. Josh messaged me first thing the next morning saying…read morehe could come out right away since we have a 1 year old at home. Was here by 7:30 and got the job done in about an hour.

After trying multiple companies prior to working with Summers, the contrast in quality was night…read moreand day. Unlike every other company in the Bloomington-Normal area, they never try to upsell you or fabricate findings just to make a sale. I also appreciated that they respect boundaries--there are no pesky follow-up calls from managers trying to badger you after you've already said no. Summers is truly genuine, cares about their customers, and treats you like family. Plus, their technicians are excellent. I have two HVAC units and a split unit, and the price is unbeatable with the quality of service. To stress again, they will not bother you for sales or services you do not need.

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

I have used them for years. Started when their A/C technician, Brad, was working on house across…read morethe street and, when he was done, asked him a question and got a (free) extended and thoughtful reply. They do good work (we have used for furnace, A/C, and plumbing (real like plumber Mike). Huge plus: they give you a very narrow window of time when they will show up. If they say they'll be there at noon, they are there at noon or you get a call if they are hung up, which rarely happens. None of this "We'll be there some time in the afternoon" crap.

Appreciate W.M. Masters' reply, but need to fact check a few things. I never denied…read morethere was a leak, refrigerant needed to be added to the system. So, there's a small leak somewhere. That's when I told him I would try to get another year or two out of the coil. Never blamed him for causing another leak, just asked him to be careful handling the tubes because we don't want another leak. Only reason I'm posting this review is because of the a-coil rust. Like you said, I was there when he removed the access panel. I saw no rust anywhere on the coil. He said he noticed the rust. Well if he did, he didn't say anything about it. If it was rusted as shown in the pictures, nobody would have attempted to do a leak test. You would have said your a-coil is shot and needs replaced. Again, never brought it up. Also, never saw you wipe the sprayed liquid off the coil, you just put back on the access cover. All I know is the front of our a-coil is seriously corroded, only the part that was sprayed. Everywhere else on the coil looks new. I wasn't expecting anything out of this posting other than to share my experience with others so they can make an informed decision when looking to hire a company. They certainly can believe what they want. I hold no bad feelings toward W.M. Masters. Cory is a nice young man, and was very respectful. I probably made him nervous following him around like a shadow. Guess I would be too. It's just that we got burnt before by a company charging for work never done. Just wish that the coil was rinsed off of that leak spray before replacing the access panel. Looks like we'll be replacing our AC system sooner than we originally thought.

We have had Bratchers service out multiple times over the last 12 years. Calls were made on gas…read morefurnace, gas fireplace, and on a geothermal in floor heating application. At one point, we even had them on a contract for a couple years for a flat rate preventative maintenance program. All times the appointments were made and kept perfectly. All services calls were diagnosed correctly and completed right the first time. The technicians did an excellent job of explaining why they did what they did and showing the before repair and after repair differences. I will continue to use them.

Called to inquire having my HVAC checked before the winter. They offered service for mid January…read more Glad they appear to be doing really well but two and a half months later would defeat the purpose.

They gave me a quote of $1800 to $2000 to install my Tesla charger next to the breaker box in my…read moregarage. The breaker was already installed, I was supplying the charger, they were only supplying the labor. When I had the same charger in my previous home it was done for $150 dollars labor and $53 for supplies (in that instant I didn't have a breaker to be used) it took that electrician less than a hour to complete the job. Be very weary of this outfit. I gave them one star as none is not available.

I needed the guts of my toilet replaced. I called Tiger and they attempted to charge me $500. When…read moreI said that was too much the technician said he'd go back out to his van and check with his manager. I took that time to call around to other plumbers to get their price quote. I was quoted $169 by 3 other plumbers. The Tiger technician returned and offered to repair for $200. My question is why was I told it would cost $500 to begin with when obviously they could've done the job for $200!!! Tiger was trying to take advantage of me being a single woman and I don't appreciate that! Save your time and money, call a LOCAL plumber instead!

These guys were very professional and personal. They did our electrical to install new switches and…read moretwo living room ceiling fans (which were none before). I highly recommend them!

I highly recommend 360 Electric. I could not be more pleased with their staff. I was kept well…read moreinformed and was delivered to and installed as promised. This is a very professional and talented group and I am very happy that I chose 360 Electric to provide my Generac home generator. David H.

They came for a safety check on our new furnace for a rebate. They are always great people and…read moreknow what they are doing.

I have used this company for years and always found them to be dependable, reliable, and…read moreprofessional.

Excellent service and employees! Highly recommend!!! They are responsive, professional and…read moreknowledgeable!

From Don L. Doug Schupbach from Masters Bros. installed…read moreceiling lights, plug-in outlets, and a cable tv connection box in our basement. He did an excellent job and was a pleasure to work with. He is very knowledgeable and performs excellent work. I especially liked his willingness to explain the best solution that would fit our needs for our basement finishing project. Thank you Masters Bros. for hiring quality people!

Dustin was an excellent technician. He was professional, knowledgeable, and gave me options to fix…read moremy A/C at multiple price points. He gave his recommendations for short term fixes vs. long term fixes and then waited for me to choose which option would be best for me. The job he did worked wonderfully - I decided to go with him putting a chemical patch through the system to hopefully seal up the small holes. With the technician visit, it was $799.00. The technician visit itself is $99.00.

They were friendly and knew what they were talking about. They got done quick and still did a good…read morejob. I would highly recommend. They also got me in fast.

89.00 service fee to not fix Lennox gas fireplace. Waited a week before they said they called to…read moresay they couldn't find what part was needed. Called another vendor and it was fixed in 15 min. I want my 89.00 back!

They quoted 2 hours for a job, it took 4.5 and now want me to pay 506$ For a warranty part, and a…read morebad installation. A bad installation by a company that they bought out but yet take no responsibility for.. Stay away