Deceptive business practices, future customers beware. Sundown does not follow through on promises. Read on and see photos. I'll start by saying the roof that Sundown roofers installed was done very nicely and in a timely fashion, but that's where my appreciation ends. In their contract they advise that they clean up all debris created by the install. Just not true. My exterior space was absolutely flawless because we had just put our property up for sale, and I had that discussion with their estimator Zac and their project manager Tony. It was all a ruse; they were packing up to leave when I advised they needed to clean up all debris. They did a few minutes cleaning, but what was left behind was unacceptable, so I started cleaning while they were loading. Tony the project manager saw me picking up debris and started to help me, he spent another 25 minutes helping me. After they left, I spent more than two hours cleaning up their mess. Subcontractor Sundown brought onto my property. Contractor Disposal www.contractorsdisposal.com Do not EVER let these people on your property. I have a 7-year-old driveway, after they delivered their dumpster, they negligently drove a tandem axle truck over the end of my driveway and over the curb off the end of my driveway and cracked the front corner of my driveway. I watched it happen, I immediately contacted Sundown, neither Zac nor Tony the project manager was there managing their sub-contractors like their contract says they will be, but hey came at my request to survey the damage. Both said, "don't worry it will get repaired". Fast forward, they came a few days later to collect $17,500.00 payment. They had an invoice they wanted me to sign that stated we did a walkthrough and all the work they promised was completed, I wouldn't sign it or pay until they acknowledged on their form that they had to replace a gutter and four lengths of gutter guards they had damaged and the damage that was done to the end of my driveway. Tony wrote it all up and we both signed it, then I handed over the check. MY MISTAKE. The gutter and guards were replaced, but now they say they will not repair my driveway. Bait and switch at its finest... They say their contract states they are not responsible for damage to concrete. I read it, that's not what it says, what it says is this: ONE: "Owner acknowledges that heavy equipment is necessary to perform certain roofing processes, may through normal and even cautious use by Contractor and possibly cracks in certain concrete driveways/walks that are not poured sufficiently deep or not constructed in a workmanlike manner as the design was​ intended. Owner hereby acknowledges such minor damage may occur on the job site," My driveway was poured 5" deep not the standard 4", the installer owns and operates a professional concrete company, and it was absolutely done in a "Workman like manner". TWO: "and shall not make demand of Contractor to reimburse the Owner for such damage, provided due care and caution was exercised by Contractor in performance of Roofer's various functions and in the management of any sub-contractor in delivery of job material" Due care and caution were NOT exercised at all. The driver should have pulled that heavy truck into the center of my driveway, not on the far side, then they ran over the end corner and curb where no one drives and cracked my driveway. AND no project manager was on the jobsite when this subcontractor arrived and left, no one managed them while on site. read more

Sundown Exteriors - Damage caused by allowing Sundown Exterior on to my property. - Roofing Near Me - Bloomington, Illinois

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I would not recommend this company based on my experience. The roof was installed the month I purchased my home in 2024. By early 2026, I began experiencing multiple issues, including shingles falling off, deterioration on several shingles, and a leak around the chimney. This raised concerns regarding the quality of both the materials and workmanship. The company did return to replace the damaged shingles and address the leak. While the replacement shingles appear acceptable, the sealant work around the chimney was completed very poorly. I will be including photos for reference. Unfortunately, the roofing concerns are not the primary reason for this review. During the repair process, my brand new AC unit was damaged. What was most disappointing was the lack of accountability afterward. Rather than acknowledging the damage and discussing a resolution, I was told their crew "never went that far into the yard," despite roofing debris being present directly next to the unit. I have attempted multiple times to speak with the owner regarding this matter. After conversations with the foreman, office staff, and leaving voicemails, I still have not received a return call. Based on my experience, I cannot recommend this company. I would encourage others to carefully consider their options before moving forward with their services. Sorry no where to add pictures Stay away from this company! read more

I had the BEST experience with Sundown Exteriors Feb/Mar 2026. I had purchased some windows before and decided to update all of my windows. Additionally, I updated my siding (board/batten & shake shingles), added versetta stone accents, and new gutters. My house is 32 years old and now my house looks beautiful! I'm beyond happy! I worked with Mike T. to make window, siding, and stone selections. Mike is great to work with, easy to talk to, and followed up with me throughout each step of the process. The project took 3 weeks with a couple of weather delays (high winds, rain). PJ (manager of the project) has exceptional customer service and communication skills! He kept me advised of each step, sought my input, and gave suggestions when asked. He and the team (Aaron, Clem, Michael, Tony, Jesus, Brody, Justin, & Josh) are exceptional in their skill, professionalism, and work ethic. They treated my home as if it were their home with so much care and attention to detail. This home investment was well worth it with quality materials and superior workmanship, and all at a reasonable price. I would definitely recommend Sundown Exteriors! read more

Kaleb from Sundown came out and did a roof inspection for possible hail damage. I had a different company come out first and they said i needed a new roof. After reading some reviews I decided to contact Sundown. Glad I did, Kaleb took the time to inspect and told me I honestly do not need a new roof. if I ever do, I'll be sure to contact Sundown! read more

I am extremely pleased with my new roof from Sundown Exteriors! PJ and his crew were very professional and worked long-hour days to complete the job. They even corrected the attic ventilation problem. I loved the way they protected the house with draping, ensuring that the siding, gutters and my garden were not damaged. Yard cleanup was great. I am sure this will be the last roof I will ever need. Great value for the money. Mike was a wonderful sales rep and saw that my needs were met. He kept me informed all the way. read more

I had a great experience with Sundown Exteriors! They were easy to deal with from making the first phone call to set-up the estimate appointment all the way to the end of the project. Everyone was professional and extremely pleasant to interact with. It was obvious their employees take pride in their work because the end result was an amazing looking roof!! I could not be happier with the end result!! read more

I've known Zack for years but only recently had to use his services professionally. He did not disappoint. He had one of his crew meet with our insurance adjuster, set up all the parameters and the project was finished and cleaned up in a matter of days. And talk about clean up, 3 months after completion I've found only one stray nail--ONE. There were no shingles blowing across the yard as there were when my neighbors had their roof repaired by some Hawaiian sounding company. I cannot recommend him highly enough, professional and thorough. read more

We have a wonderful new roof. The owner of Sundown Exteriors went to bat for us! As a result our new roof and a few extras were covered by insurance. Very nice people to deal with. The roofers cleaned up well! There were a few follow-up issues but these were handled to our total satisfaction. My wife and I would recommend Sundown Exteriors to anyone in need of a roof. They have an A+ rating with the better business bureau which they richly deserve. read more

Zack and his crew did an awesome job on our roof and gutters! They're very fast and professional! Thank you! read more

Sundown Exteriors - Roofing Near Me - Bloomington, Illinois

We had a great experience working with Sundown Exteriors. We did our due diligence and got several quotes to repair weather damaged siding on our Clinton, IL house. Ed, our sales rep, responded in a timely manner, provided great info, kept open communication about and during the timeline; in short did everything he said would do; the siding crew delivered a professional siding job, on time. Ed's quote was exactly what we paid. He provided great follow up service as well. If we purchase another property, for siding or roofing, Ed at Sundown will be our "go-to" contact and we know Sundown will deliver! read more

Great experience with Sundown Exteriors. Whole staff very friendly and helpful. Dalton came out as soon as weather allowed[fought rain a lot] and was very easy to deal with. They where very fast from start to finish. Only took a little over 3 days to strip three layers of shingles[and wood shakes under that] to strip, resheeting and shingle whole roof. Then one day for gutters. Couldn't be more pleased with all of the staff. Would definitely recommend them to anyone. Looking forward when ready to replace our siding. read more

Me: Hi, I'd like to get an estimate on my roof. Sundown employee: Sure. What's your husband's name and when will he be home? There are so many things wrong with what just happened there. Nope. read more

After we realized we had a leak in our roof we needed to find a roofing company that would be able to reshingle our whole roof ASAP (and this was around Thanksgiving time). We did some rear he, read reviews and talked to a few companies. We then had a home visit from Zach, the owner of Sundown and felt confident in going forward with his company. He explained everything about the job from start to finish, cost, time frame, all roofing options. They were able to get it done before Christmas and his team was reliable, on time, professional, friendly and polite. They cleaned everything up each day before they left too!The roof looks even better than the original and we were happy with all aspects of this company! read more

Zak and his team do more than superior work, they actually have heart!! They helped our family when we were taken advantage if by another "contractor". We were in danger of loosing our home insurance because this other individual ran off with the insurance money! Zak and his crew came in and today we have a new roof!! I just want to say thank you for everything from the bottom of our hearts! They knocked it out of the park!!! read more

I just want to say anyone who needs a roofing contractor that is honest and preforms exceptional craftsmanship need to contact Sundown Exteriors! They have replaced our roof, my neighbors after my recommendation and just recently an insurance roof replacement for an elderly couple that I recommended and again the job was done in a timely manner and great craftsmanship! Zack worked with their insurance and us to make it all possible ! Highly recommend Zack and his company to anyone needing roof or outside construction! Could have never got it accomplished without there Help! read more