Kurtis and his crew came out today to replace a portion of our dewatering system. We've had water…read moreissues in the area of the new section we had installed in 2019, two years after the original detwatering in our laundry area. After heavy rains we'd get water, we had technicians come out and they would recommend building up the foundation to draw water away from, we got new gutters, all the while while losing hundreds of dollars of flooring and furnishing. We sent pictures each time, and nothing seemed to work. Though during it all, no one thought to check the system itself, that is until Dave arrived in July. He actually put a hose to run water directly into the system and discovered that the water wasn't draining into our sump pump. Kurtis and crew were extremely polite and listened as my wife explained the problem. He had barely broken into the section of the concrete revealing an area where the new system wasn't even connected to the old. And he showed by my that no weep holes were drilled. He decided he was going to replace that entire section as he didn't trust the rest of the work. All these years, that water just dumped into the ground. His crew spent 5 hours replacing then entire new system and showed my wife what they did and why before concreting over. Kurtis has restored our trust in Helitech and NOW when it rains heavy we won't be anxious about water in the basement. He said if we get water, he'll come back out to check the system though believed he resolved the problem. No one else is coming to check our system from here on out except Kurtis or Dave!! Thank you!!

Veronica J. Helitech installed my basement system in 2024 I…read morehave had the technician and Supervisor to come out to resolve the messy install of foundation four times and next Tuesday will be five I do not recommend and will not give them a good rating there service is horrible from the agent as well as the company they get a one for there service.

We had this company put in a basement waterproofing system. The work was finished poorly and the…read moreowner finally came out to view the work. He said that they are not concrete workers and that is how they finish a job. He offered to refund our money and remove the system. We accepted his offer and the very next day he said he could not honor his offer because it would throw up red flags financially.

We contracted with Ken in the Fall of 2015 for exterior wall sealing and possibly foundation crack…read morerepair services. As promised, when the weather was conducive in Spring 2016 we promptly received a call that the work could be performed. We are extremely happy with the work Ken's crew did. They were a great business to work with.

When we moved into our home in 2020 we had our fireplace cleaned as it had been unused for 2…read moreyears+. Now in 2023, I wanted it cleaned again and inspected since we had used it quite a bit for 3 years. Chimney Doctor came out and I was impressed. They protected my floors and white fireplace from dust and debris. There was 4" of gunk up in my fireplace chimney that he cleaned out. He also put the camera up to see if the chimney was healthy and made recommendations as well as sending me quotes for those options. Overall, his visit today was reasonably priced and I think the work was very thorough. They did say they don't normally come this far to my small town but I'm glad they did because I would recommend them again.

Cory and Kyle came to our house inspected the chimney and gas lines for us. Gave us great advice…read moreand offered referrals. We will def be calling the chimney doctor back for the inspection and cleaning of our gas fireplace! Much appreciated! Always kept in communication with us. Highly recommended Updated: had Cory and Kyle back to clean chimney and gas place. They also enclosed the chimney with mesh to help keep leaves and animals out of the chimney. Did an excellent job and were super friendly. Highly recommend the Chimney Doctor!! Thanks for a job well don!

The company did send someone right out to look over my crawl space for encapsulation. The only…read moreissue was it was in the wrong area. The guy opened a closed-off area that no one has been in since that bathroom was built. It would have been nice had he covered that opening back up but he didn't and now a feral camp of cats have crawled in.

I sympathize with the writers of all the other negative reviews of this company, as I had a similar…read moreexperience. I cannot recommend this company at all, as I have learned that it seems they really don't know what they are doing. I own and live in a house on the edge of a small lake in Illinois. On occasion, I do get flood waters in the basement, but I called this company primarily to check the quality of the foundation, as I had some floor sagging. They did install new beams and supports, which helped, but they also suggested a water-removal system to keep out the moisture, and I agreed because of the occasional flood. Both the salesman and the work crews saw that we were right on the lake; it was not a secret, but at the time of the installation, I had no water in the basement and had not had water in the basement for over a year. After the water-removal system was installed, it ran constantly, pumping water into the front yard every few minutes from a basement that had NO water in it previously. Very quickly, we had a front-yard swamp. I tried to speak to someone about the issue, but the manager I was ultimately able to reach (because no one would acknowledge my concerns until I threatened not to pay) was rude and belligerent, accusing me of lying and ultimately provoking a shouting match, which my wife had to interrupt in order to speak. TOTALLY unprofessional. Ultimately, my wife made phone calls in order to find out exactly where the water table was for our house and learned that the pump for this system had actually been installed INSIDE the water table. The rude manager I spoke to refused to consider having "an expert" check the water table, but it took her only about 20 minutes of time on the phone and no money at all to find out this information and later receive a copy of the report. If a representative of this company had been honest enough and knowledgeable enough to bother to make that phone call, I could have saved over $6,000. Do not hire these people. This company's representatives are, for the most part, inept, rude, and dishonest, interested only in getting the biggest check they can without providing a service worth that kind of money.

Stay away from Stabilize, Inc. in central Illinois. Contracted for a residential job with a few…read moredifferent tasks. Owner lied about licenses and credentials. Left the job after customer called out his unprofessional behavior. Left holes in the yard people can fall in. Overcharged for incomplete work and work accomplished the customer did not want. Ridiculed customer in writing during general attorney mediation process.

Stabilize Inc. was almost impossible to contact throughout our 12 month ordeal with their failure…read moreto correctly complete the work quoted in our basement. We had entire basement mold remediation done, along with foundation crack repair. During the crack repair process, the company attempted to smear putty all over the cracks to "waterproof" them, and when this failed, they spent 3 additional trips attempting to drill and fill the cracks with cheap hydraulic filler. Each time, it took weeks, if not months to get anyone back to repair the failed work. Sometimes it would even be a month before receiving a call back or email response. This went on for 12 month after our initial visit, until we received an email from the owner, Mike McDermont, saying that he had done enough work and that he refused to spend any more time on our basement. Mike attempted to say that the failed repairs were our fault, stating that we somehow didn't keep the cracks dry for long enough after their repairs! (Once again, poor planning around weather by Mike, but they blame the owner. Comedic.) I would NEVER recommend this company to anyone, not even to caulk a toilet. Mike was hands down the most rude businessman that we have ever encountered in our home restorations.