Used them in an attempt to repair a furnace on day and they responded within an hour or two…read more Eventually replaced the furnace and very happy with the experiences. Highly responsive, accomodating and really competitively priced. Highly recommended.

Left a message at night about AC not working. Josh messaged me first thing the next morning saying…read morehe could come out right away since we have a 1 year old at home. Was here by 7:30 and got the job done in about an hour.

After trying multiple companies prior to working with Summers, the contrast in quality was night…read moreand day. Unlike every other company in the Bloomington-Normal area, they never try to upsell you or fabricate findings just to make a sale. I also appreciated that they respect boundaries--there are no pesky follow-up calls from managers trying to badger you after you've already said no. Summers is truly genuine, cares about their customers, and treats you like family. Plus, their technicians are excellent. I have two HVAC units and a split unit, and the price is unbeatable with the quality of service. To stress again, they will not bother you for sales or services you do not need.

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

Annual generator service performed this morning. Our technician, Aiden, was very courteous and…read moreprofessional. We highly recommend Wm Masters.

Appreciate W.M. Masters' reply, but need to fact check a few things. I never denied…read morethere was a leak, refrigerant needed to be added to the system. So, there's a small leak somewhere. That's when I told him I would try to get another year or two out of the coil. Never blamed him for causing another leak, just asked him to be careful handling the tubes because we don't want another leak. Only reason I'm posting this review is because of the a-coil rust. Like you said, I was there when he removed the access panel. I saw no rust anywhere on the coil. He said he noticed the rust. Well if he did, he didn't say anything about it. If it was rusted as shown in the pictures, nobody would have attempted to do a leak test. You would have said your a-coil is shot and needs replaced. Again, never brought it up. Also, never saw you wipe the sprayed liquid off the coil, you just put back on the access cover. All I know is the front of our a-coil is seriously corroded, only the part that was sprayed. Everywhere else on the coil looks new. I wasn't expecting anything out of this posting other than to share my experience with others so they can make an informed decision when looking to hire a company. They certainly can believe what they want. I hold no bad feelings toward W.M. Masters. Cory is a nice young man, and was very respectful. I probably made him nervous following him around like a shadow. Guess I would be too. It's just that we got burnt before by a company charging for work never done. Just wish that the coil was rinsed off of that leak spray before replacing the access panel. Looks like we'll be replacing our AC system sooner than we originally thought.

We have had Bratchers service out multiple times over the last 12 years. Calls were made on gas…read morefurnace, gas fireplace, and on a geothermal in floor heating application. At one point, we even had them on a contract for a couple years for a flat rate preventative maintenance program. All times the appointments were made and kept perfectly. All services calls were diagnosed correctly and completed right the first time. The technicians did an excellent job of explaining why they did what they did and showing the before repair and after repair differences. I will continue to use them.

Called to inquire having my HVAC checked before the winter. They offered service for mid January…read more Glad they appear to be doing really well but two and a half months later would defeat the purpose.

They gave me a quote of $1800 to $2000 to install my Tesla charger next to the breaker box in my…read moregarage. The breaker was already installed, I was supplying the charger, they were only supplying the labor. When I had the same charger in my previous home it was done for $150 dollars labor and $53 for supplies (in that instant I didn't have a breaker to be used) it took that electrician less than a hour to complete the job. Be very weary of this outfit. I gave them one star as none is not available.

I needed the guts of my toilet replaced. I called Tiger and they attempted to charge me $500. When…read moreI said that was too much the technician said he'd go back out to his van and check with his manager. I took that time to call around to other plumbers to get their price quote. I was quoted $169 by 3 other plumbers. The Tiger technician returned and offered to repair for $200. My question is why was I told it would cost $500 to begin with when obviously they could've done the job for $200!!! Tiger was trying to take advantage of me being a single woman and I don't appreciate that! Save your time and money, call a LOCAL plumber instead!

Scott Sauder should take pride in his company and his crew…read more I'm an HVAC contractor of 15 years specializing in new construction and remodeling. I have seen the best and worst of every trade. 360 Electric ranks among the best. Quality: Mark and his crew just finished helping me with a substantial amount of electrical repair in a nightmare situation. When they left the difference was night and day. Walking into the house initially there was spaghetti wiring with wire nuts everywhere and not always inside boxes or even inside the walls. By the time they left everything was working and properly secured and safe. Communication: Darrel and Mark both communicated with me every step of the way. There wasn't a moment I felt left in the dark or that I was going to be blindsided by anything. Work Ethics: After Mark and his crew left the job site I went through and inspected everything. There wasn't a single spot where I felt corners were cut or where they didn't take care to do the best they could given the circumstances. Their concern about doing quality work is second to none. Value: I was given a clear and upfront quote in the beginning of the job. I was made aware that there may be changes to the pricing once walls were opened up or if they run into any unexpected problem. That's just the nature of the business and I understand that. Even with the change orders I requested the price was more than fair. 360 Electric has instantly made themselves my go to company for all future projects that are to come.

These guys were very professional and personal. They did our electrical to install new switches and…read moretwo living room ceiling fans (which were none before). I highly recommend them!

This company has taken care of all my HVAC maintenance. They are pro active about service, which is…read moreperfect for me As it is easy to forget such things. For emergencies, they are readily available. My cat somehow got stuck in the HVAC system, this company sent 4 technicians over a span of 40 hours. I told them to start breaking down walls/ceilings, the techs responded "Give us chance before we go to extremes." They went above and beyond to save my cat, and they did!

They came for a safety check on our new furnace for a rebate. They are always great people and…read moreknow what they are doing.

Great appointment and Jake walked me through all my options and the Irving. Booked their services.read more

Excellent service and employees! Highly recommend!!! They are responsive, professional and…read moreknowledgeable!

They were friendly and knew what they were talking about. They got done quick and still did a good…read morejob. I would highly recommend. They also got me in fast.

Dustin was an excellent technician. He was professional, knowledgeable, and gave me options to fix…read moremy A/C at multiple price points. He gave his recommendations for short term fixes vs. long term fixes and then waited for me to choose which option would be best for me. The job he did worked wonderfully - I decided to go with him putting a chemical patch through the system to hopefully seal up the small holes. With the technician visit, it was $799.00. The technician visit itself is $99.00.