I needed to rent a stump grinder for a day. Home Depot was my first thought, but their reservation…read moresystem was confusing (I was told that a reservation didn't guarantee the availability of a machine?). Searched for some other options and found this place. There was a grinder available, the machine was in good working order, and the guy at the counter (Kyle) was very helpful. Good price for a one day rental, too.

I have been renting from Rent Rite for more than 20 years. They have well maintained equipment,…read morevery competitive pricing and great customer service. When we are doing work outside of our normal scope, they have advice on the best tool for the job. You can't do better than Rent Rite.

I just called to get prices to rent 2 pieces of equipment and after being on hold for 15 min the…read moreguy says "you gotta hurry it up buddy. I've got other people on hold and we are trying to leave" No thanks Rental Max, I'll happily take my business elsewhere.

I was pleased with my first experience with this rental place for a lawn aerator. They included…read moretwo ramps so I could get the aerator on/ off the pickup truck.

I recently rented a standing aerator from Rental Max's Carol Stream branch on a Saturday morning…read more Within one hour of using the machine (Toro), the rear left wheel failed to move forward, but it could still move in reverse, so I loaded it back on the trailer and returned the machine, where I received one of their Ryan standing aerators. About four hours into the job, the rear left side tire became flat, so I had to return to their branch so they could replace the tire. I saw them take a tire off of an already broken-down aerator to use in its place. Two hours later, the machine became completely inoperable and would not move an inch. Unfortunately, Rental Max was already closed at this time for the weekend, so I called and left a voice mail so that the time of the incident was recorded within their system. As I still had customers needing their lawns aerated, I tried to figure out what the issue was, and I saw that the chain driving the wheels came off of the sprocket and became very badly jammed inside of its housing. After many hours of mechanical work, in which I had to purchase a unique tool, I finally got the chain unjammed. To my amazement, the branch's assistant manager returned my call and was fully apologetic. He told me that for my troubles, I would not be charged for the rental at all and that they would get me on their calendar to make sure I could complete my remaining yards. The following day, in my first yard, the machine began making a loud clicking sound, and yet again, the left rear wheel stopped moving; this marked the third time in 24 hours it had stopped working. I immediately checked the drive chain to ensure it was still intact, and it was. Completely fed up now, I was able to back the machine onto my trailer. Then, I called Rental Max and left them a voicemail explaining the situation again. When Rental Max opened on Monday morning, I returned with the machine. I worked out with the Manager, Sean, details on how I could get another device and was told that they only had the two devices I had used, which were both now unavailable as they were being serviced, so I had to wait. Once I was at home, Sean contacted me concerning a question about a part. He then informed me that he would charge me for the rental even after his assistant manager assured me I wasn't. Sean kept telling me that he was running a business. In the end, we settled on charging me the four-hour rate instead of the full-day rate, and I would get to use the machine, when ready, to finish my jobs. Three days later, I picked up the same Ryan machine I had used. Within thirty minutes of using the device, I see my yard torn to hell, and the tire is flat. I contacted Sean, and he sent out a staff member to change the exact tire, which was changed three days prior. Once the tire was changed out, I was suitable for about five hours until (two working on the machine) and the left rear tire failed to move as the drive chain was off yet again, making it unmovable. Fed up with the device, I called Sean and left a voicemail explaining where it was located and that he would have to send a crew out to retrieve it. The following day, Sean called me back and told me that he would charge me for the blown tire as "it was a brand new tire." The exact tire, mind you, that I saw his crew take-off of a different machine being serviced and placed on that machine. After informing him of that, he tried to tell me that the tire was a new one that had just been put on that machine before being swapped out and onto my machine. This morning, the same individual who changed the tire the previous day came to help retrieve the broken-down device, and I asked them if they had ever figured out what was wrong with the tire. He replied, "I don't know, it just blew. I think they are going to try and patch it. It was just an OLD crappy tire, so I don't know what good that will do." I will never use this Company again. At first, I thought they stood by their product, but what good is that product if it breaks down all the time? Furthermore, they have zero integrity and will go back on everything they say. Make sure to get everything in writing. Lastly, take pictures of every single thing before and after. They will try and charge you for anything and everything. It was Sean that made this such a terrible experience. The rest of the crew was great and extremely friendly.

This is my favorite place to rent tools. Tyler the manager at that location took great care of my…read moreon all my rental needs for construction!

Great company! Mark has top notch customer service, great pricing, and great equipment. I use them…read morefor all of my rental needs.

Kelly and their team were perfect! Friendly, knowledgeable about the equipment they rent out and…read moredelivery on time. For sure recommend. Thank you for saving me time/money and getting my job done eaiser.

Had a good experience renting equipment. Spoke to owner and he was very prompt and efficient…read more Fairly priced. Definitely will work with them again.

I use him every project I do , hes always on time keeps my…read morestress away from another thing on my project I have to stress about ABSOLUTELY THE BEST WORDS CANT EXPLAIN IT

Great business!!…read more Lots of friendly staff, they are passionate about what they do. Always puts the customer first, as it should be!

From the owner: Serving local communities since 1939, Equipment Depot is the largest independently-operated…read morematerial handling and equipment rental source with over 50 locations nationwide. Our team provides industrial equipment sales, rentals, service and parts, as well as warehouse design, pallet racking, warehouse storage, conveyors and warehouse automation solutions. Our commitment to service is backed by our Performance. Guaranteed.® pledge.

Alta bought out the company we bought our fork truck from. We had a minor hydraulic leak and they…read moreended up charging us over a thousand dollars to fix it. 500+ for the first trip where the technician apparently replaced the wrong parts, and then another 500+ when they came back because they didnt fix the problem they were paid to fix. We've spent months trying to get their service department to talk to their accounting department but it doesnt seem possible. I'd look elsewhere, and if you can find an honest shop, stick with them.

From the owner: We service, rent, sell, and provide parts for forklifts and lift trucks as well as other material…read morehandling equipment. We always answer the phone during business hours! We value your time, and ensure your call is transferred to the correct person, not voicemail. Service: Our elite trained technicians provide service for all makes and models of forklifts. We offer 24/7 emergency service, with emergency same day response within 4 hours. Our fleet management system allows your to know the true cost of ownership of your forklift. Parts: We offer competitive parts pricing for all makes and models of forklifts. Rentals: We rent forklifts from 3,000 to 36,000 lbs. capacity, gas and electric, narrow aisle and reach trucks, scissor lifts, trailer spotters, and other specialty units. Sales: We sell and lease new and reconditioned forklifts. Our experienced sales people take the time to understand your business and help you decide what material handling solutions work best for you. We have the best reconditioned forklifts in the area, with a full 90 day warranty and 30 day buy back guarantee. We also sell related material handling equipment, including industrial batteries, lithium ion batteries, chargers, racking, warehouse lighting, and more.

Ace Hardware may be part of a chain, but this location is definitely your neighborhood hardware…read morestore. Tucked away near Walgreens, Len's Ace Hardware can be easy to overlook. Once you step inside, it's a typical Ace Hardware -- paint, tools, garden supplies, hardware, and other assorted home improvement items... in addition to very friendly employees. They're helpful too -- when they know where things are. And even if they don't know, they try with a smile, so you can't really be annoyed with them. The one thing that does annoy me? The prices. Many items are priced higher than Lowe's or Home Depot. Since this is individually owned, it doesn't really surprise me. However, I'm OK with it when I consider that most big chain tool stores don't offer the personal service found here. Occasionally, they've got a popcorn maker with free, fresh popcorn for customers. Super salty, but so good. Craving an old fashioned soda? You can find different brands of old-fashioned root beers and creme sodas here, too (for sale, of course). I actually swung by this afternoon and left with a couple paint tools, root beer, and popcorn. On the way out, a couple cashiers struck up a conversation with us. It was such a pleasant experience!

Love it's an amazing hardware store I would go back they had everything I needed for decorating!!read more