I was asked to contact Frank which I tried with no response. My problem has been open since mid…read moreDecember with no response from the Schaumburg store. Especially since they still have my battery. I have spoken to the corporate office a number of times, and the last conversation was providing with an email. I sent an email providing my contact information and still no one from Batteries Plus has contacted me. I still have a case opened with the BBB updating them on lack of response from Batteries Plus. Maybe, something will happen with their assistance. I have NEVER had a experience as this with retailer not responding or standing behind their product.

When all other retailers either are out of stock or don't carry the battery we needed, Batteries…read morePlus had plenty of them not to mention 2 name brands and their own brand too! Small store next to Crumbl's and Panda Express in the strip mall. They greeted us when we walked in and helped us locate the battery we so desperately needed for our garage door Q app. Prices we found are better than the big box retailers and service and help was excellent.

The worst experience I have ever had in my life. Will never be providing business to this store…read moreagain.

The guy locked the door 5 minutes early Evan though we called and had the ordered pulled. Totally…read moreunprofessional. Will never go back. He's on the clock untill 10 and locks buissness out early. Scum bag. Old 60 year old dude said yes on the phone

Helped me out when my car wasn't starting and did me a huge favor. Really appreciate what the team…read morehere was able to do!

Mobile Battery Man Roadside Assistance was absolutely clutch. Super responsive, showed up quickly,…read moreand made the whole process painless. They diagnosed the issue on the spot, replaced my battery, and had me back on the road in no time. Professional, honest, and efficient -- exactly what you want when you're stuck dealing with car trouble. If you need a battery replacement or roadside help, don't waste time calling around. These guys are the real deal. Highly recommend.

Terrible place to do business don't hold true on any warrantees, rude blond staff lady in the front…read morewith a sarcastic attitude makes fun of clients and talks crap about her own job. I'll Never return or recommend to anyone that I know, including the tow truck drivers

Great price on a reconditioned battery! Worked perfectly and was very convenient. Staff was also…read morevery helpful

Overall here is my experience. I would rate this location…read morewith 5 stars but customer service is questionable. My battery for my 2016 Prius was showing signs of being at the end of its life. The process was pretty seamless, however despite telling everyone my car hadn't thrown codes, but the battery was not lasting much. When I bought my car in and had already paid the invoice they wanted to check again. Car was done really fast, at first I noticed the new battery was lasting a lot longer but within a week the fan started kicking on a lot for cooling. With every trip it's not lasting as much and the fan is getting louder. I notified the shop, and agreed to give it another week or so. When I finally got in touch with customer service and eventually the warranty department they informed me that even though the battery was less then a month old unless the system is throwing codes, there's nothing they can do. So hopefully it holds on, but if it does die quick, I am going to say "told you so!" Debating if I would go back after this, I do have another hybrid and I'm sure this battery won't last forever regardless. Oh well

We weren't sure if the issue was just the battery or something more. The dealership wanted us to…read morecome in (and give them $165) for a diagnosis. Greentec said that if we could come to them, they could diagnose the issue for free and if they couldn't fix it, it would be not cost us anything. Turned out it was just the battery and they fixed it in about 20 minutes. We are so appreciative of how clear and easy they made the whole process. Would recommend highly to anyone needing help with their hybrid or electric vehicle!

Mitch was very helpful. Good attitude, friendly, knew his craft. Highly recommend this store and…read morestaff.

This will be my go to from now on for auto parts. There was no wait and the gentleman that helped…read moreme, without hesitation, fixed my auto needs. I really appreciate him. I was having a bad day and him fixing my car turned my frown upside down. Will be back.

On 3/14/25, I went to the O'Reilly Auto Parts, Glendale Hts, IL location to have my "check engine"…read morewarning light scanned. Julian assisted me and he couldn't have been nicer and more informative! He saved me quite a few $$$ and for that I'm very grateful. Thank you, Julian! I will be a repeat customer!

My battery was past its time and we were sitting in the car--freezing--trying to decide what to do…read more I went to several auto shops and no one could tell me what the problem was. Aden looked out for us and told me I needed a new battery. Since it was a last minute expense, I wasn't entirely prepared to spend $200+ on a new battery. Aden was extremely helpful and made sure that I did not leave without a new battery. He kept saying, "I really want to help you out." He gave me the deal of a lifetime and saved my car. Thank you, Aden, you deserve a raise!

Huge shoutout to Marcelino! He was super helpful, quick, and made the whole process easy. He…read moreexplained everything in a way I could understand and didn't try to upsell me on anything I didn't need. Super respectful and friendly. Definitely the kind of person you want helping you out. Thank you, Marcelino!

Amazing service! Shout out to Marcelino for helping me with the battery for my key fob.read more

Helpful staff and efficient service. Nice and clean facility at a convenient location.read more

"Man, you're quick to get a library card!" says one of the employees as I tell her that I've been…read morehere three times since I moved to Roselle a week-ish ago. Yep. I FREAKIN' LOVE LIBRARIES! It keeps me from having to spend money on book/DVD/music entertainment and cluttering up my shelves with things I'll only use once or twice. Plus, the smell of books within a beautiful brick building really does something for me (man, if only my husband and I could have a romp in the stacks). So, a library that gives you a free book when you sign up for a card? SWEET! When I signed up for a card a few days after I moved here, I received a copy of "Rocket Boys" (the book that inspired 'October Sky') along with a brochure highlighting all the library events in October (and man, there's a ton of them!). This may be the first library where I've actually paid attention to the free events they offer. And they gave me a book I'd actually be interested in reading at some point. Major props for that. Roselle's library is a bit on the small side, with a smaller selection than I'm used to, but at least they have the basics -- books, DVDs, CDs, magazines, whatnot -- and a nice youth section upstairs. All the people that work here are very personable and made me feel right at home. This is the perfect library for a sweet little town.