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Springfield, IL

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Rent One

5.0 (1 review)
Open • 10:00 am - 6:00 pm

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1 year ago

Everyone in the office and in the field are the sweetest that I have ever had to deal and I wouldn't have it another way

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Sam's Best Brands Plus

Sam's Best Brands Plus

(16 reviews)

They have gained my business for any of our appliance needs! First of all when we bought our new…read morewasher, their prices were great, but their employees were the best. Competent, and very helpful. So 3 years later we have trouble with the latch on our washer. And I couldn't track down the receipt. I called, and I wish I knew the name of who I talked to...they were great! So helpful and looked up our warranty. The repair man was here the next day, and the part was ordered. I expressed the need for our washer...we have 5 young kids, so going to a laundry mat would be torture, and laundry piles quickly here. He called on Saturday (his day off) and came and fixed our washer!! I couldn't have been more impressed with how they think of their customers!! If you are looking for people that actually know what they are talking about, and are willing to help through the whole life of your appliance...THIS is the place to go! They have definitely gained lifelong customers here.

Highly recommend Sam's Best Brands Plus. We purchased a washer and dryer set in April 2025 as well…read moreas ordered new recliners after moving here from out of state. Jeremy was recommended to us by a dear friend and we're so glad we took her advice. We were very happy with the knowledge Jeremy had and was able to answer all of our questions, as well as give us tips and additional information. We were so happy with our purchases that we returned in June and purchased all new kitchen appliances. We've received great service and would definitely recommend Sam's Best Brands Plus to friends, family, and anyone else. Ask for Jeremy!

Henry's Appliance Repair - untitled

Henry's Appliance Repair

(9 reviews)

Appliance repairs in Springfield are difficult. Mixed reviews for everyone. For every person who…read moreloves one place, another hates it. When my washer went out, I called 4 different places and left messages. Only one called me back. I spoke to the owner on Wednesday after 4, he was able to come out on Friday. Shockingly, the washing machine was repairable. With its age and the problem being electrical, I was aware it might not be. The owner was friendly and kind; I enjoyed our conversation. At the same time, I never felt like he wasted my time. I also didn't feel like he was trying to sell me on something, like many other places do. My over the counter microwave has now broken and I feel very comfortable calling Henry's for that repair as well.

My Maytag washer was on the fritz. Henry's came out twice and charged $300. I had told the repair…read moreperson that my washer was also making a funny noise as well as shutting down due to a faulty wire. After the repair person left, I attempted to do a load of clothes. It sounded like a lawn mower. I called him back and was going to come back in a few days. I told him I was done. My brother who lives in another state and is not a repairman, was able to diagnose the issue, ordered a part, drove to Illinois and fixed my machine in about 30 minutes. The whole repair job was only $20. I have always dealt with Henry's in the past and been happy with their service. I am very disappointed with the service I received this time. I won't be calling them in the future. My advice . . . Check their work before they leave your house.

Rent One - electronics - Updated November 2026

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