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    Sam's Best Brands Plus

    3.1 (16 reviews)
    Closed 8:00 am - 7:00 pm
    Updated 2 weeks ago

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    11 years ago

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    7 years ago

    Good prices, but, I'd recommend you get someone else to install. It'll cost you a lot less in the long run!

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    Review Highlights - Sam's Best Brands Plus

    First of all when we bought our new washer, their prices were great, but their employees were the best.

    Mentioned in 2 reviews

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    People searched for Appliances 232 times last month within 15 miles of this business.

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    Dick Vandyke - Washer & Dryer

    Dick Vandyke

    (14 reviews)

    omg - this place is terrible. I phoned and told them what I needed (change the propane orifice to…read moregas orifice) and told them the parts were with the stove. They told me a service call was $89 so I scheduled. He was here less than 1 hour - and they charged $230.03. They said their "flat rate" was $217.50 and she didn't know in advance their "flat rate" so the quote the service call fee. They charge an additional $10 fuel charge and everyone has to pay $5.95 install supplies even if they didn't install anything and then they charge you tax on the $5.95 that I DID NOT BUY! I think that might be illegal. To make matters worse, they do not leave a bill because the repair man has no way to print it and it took me 3 phone calls and one email to obtain a copy of the bill! I am assuming that they don't want to give you a bill to see how they are taking advantage of you! Never again!

    The address is 3800 Wabash in Springfield, Illinois. It obviously hasn't been updated for years. I…read morewent in there looking to buy from them because in the past, I had good experience. However, the salesman was completely rude. His name is Travis and I will not do business with these people. I was trying to ask him questions based on my research. He kept trying to sell me a GE dryer and I said that the reviews online showed that it is less reliable than the Maytag in Whirlpool. He said well we sell more GE than anything else. I said that's because they are cheaper. He said well what the hell do I know? I've only been working here for 15 years in a very condescending tone. I said have a nice day and walked out.

    Capitol Group - Smaller island, fridge in former pantry space, opened area all the way to the backyard.  More light!

    Capitol Group

    (1 review)

    After a disastrous discovery of black mold under my floors and the bottom of my cabinets and island…read moreI turned to Angie Moats of Capitol Group. I enjoy people who are genuinely interested, curious, and enthusiastic about their work. She's passionate about design and possibilities. She came to my home tasked with recommending new cabinets and countertops. Practiced in measuring and design principles she scoped out the kitchen work, much to be funded by the insurance company. My kitchen adjoined a room addition that leads to my backyard. The space was unused. Angie recommended removing the wall that separated the kitchen, removing the pantry shelves, place the refrigerator in that former space, and extend the countertop into the addition with three more cabinets or two cabs and a wine cooler. I accepted her recommendation and now have MORE storage without a pantry, more livable/useful space and a beverage/breakfast area for sipping coffee or having a buffet style counter for cookouts & get togethers! She recommended the shelf drawers inside the cabinets and being able to pull out a drawer without having to dig to get to items in the back is wonderful. We shortened the length of the island and placed a drawer microwave beneath it. I thought I might miss the longer island, but am enjoying having more floor space instead. I had consulted with Angie when her previous employer redid my shower. That makes me a repeat customer of hers and she has earned my trust and respect. She's changed my life with her work and I am Grateful!

    From the owner: Capitol Group is proudly serving the Springfield and surrounding areas with the highest quality and…read moreexpertise in the following: -Cabinetry -Appliances -Counter tops -Faucets -Fixtures -Sinks -Whirlpools See us first before you build or remodel. We are your kitchen & bath design center. Come visit our showroom! To see why our customers refer their friends and family members to us visit our website for more information or give us a call to talk with a friendly professional! We are here to serve you!

    Lowe's Home Improvement - Screenshots.

    Lowe's Home Improvement

    (19 reviews)

    $$

    Ordered $1500 worth of fencing material online and opted for delivery. Order placed November 1st…read more Chose Saturday Nov 12 8:00-12:00 for delivery. I received a text notification Friday the 11th that my order was on its way. Today, Saturday Nov 12 at 2:00PM (2 hours after the delivery window) I get a call from someone at the store telling me that my order hasn't even been pulled because online sales and the store doesn't work well together. Whatever that means. So I wasted two weeks waiting on an order they didn't plan to fulfill. I would have preferred to be told "sorry, you're not worth our time" up front so I could shop somewhere else while the weather was still good. DO NOT order anything online. DO NOT fall for their delivery scam. Go to Menards.

    DON'T YOU BELIEVE THEM…read more.. My wife and I recently bought carpet for our three bedrooms at Lowe's before the holidays, and we were ASSURED that my veteran discount would apply. However, after I took a look at the invoice which had several discrepancies, but there was also numerous errors on the receipt...fuzzy accounting. Not only did we not get the 10% veterans discount, we were overcharged 100 sqft of carpet which wasn't used. And even after I told them that the estimated sqft-age was wrong and no one bothered to correct it. So, I'm stick with 100 sqft of carpet I can't use... Everyone was in a BIG hurry to get the SALE, but no one bothered to make sure it was correct. And when I brought these discrepancies up to the sales staff, I was assured everything was going to be worked out. But now that the SALE is finalized, it none of their concern and the only thing the sales rep says, is "I'm Sorry", like my wife and I didn't hear her correctly. NO, WE WERE LIED TO!!! In fact, everyone we dealt in the Flooring Department lied to us. I asked ever time we were in Lowe's trying to select the right carpet. I have a GOOD-MIND to take them to court. They misrepresented themselves, lies numerous times to get the SALE. I don't know if they know this but oral contracts are binding in the State of Illinois. And to top it all off, we never received the GIFT CARD for 10% off the carpet... WTH is this Lowe's coming to...

    Sam's Best Brands Plus - appliances - Updated May 2026

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