Just ordered my hot tub! Working with Eric was great. He was able to give me the pros and cons…read morefor my particular situation. He kept in touch with me while giving me time to think things thru which I really appreciated. Looking forward to some relaxation!

Had to go through Backyard Leisure to order a pump for our hot tub, and set up an install when the…read morepart came in. The tech who came out, Stone, was amazingly helpful and friendly. He went above and beyond to get our tub operational. When he discovered there was a small leak with the filter lid preventing circulation, he tried everything to make it work, but unfortunately couldn't. So, he offered to put in the order immediately and have the new part shipped to our house. He also gave me a workaround to keep the tub warm until we could complete the minor filter fix ourselves to avoid draining the hot tub again. As a first-time hot tub owner, I appreciated that he walked me through everything and tried his best to find a solution to our problem. Thank you, Stone!

Highly recommended. Manager Jim is always attentive and helps us with all of our pool cleaning…read moreneeds. If you're looking for a pool cleaner in the greater Springfield area contact Illini Pools!

From the owner: Weekly maintenance, heaters, safety covers, painting, leak detection, in-house pump/filter repair,…read moreabove ground pools and liner replacement. We provide delivery, on-site services, phone orders, residential services, same day services, service calls, emergency services and estimates.

Been trying to contact them for 3 weeks to get an inground pool installed. No one calls back, no…read moreemails back, nothing ?

Best pool store in town, good selection of chemicals and everything you need for your pool or spa,…read moregreat customer service!

This experience was fantastic, the associate discussed my pool water status so I could understand…read more Cordially Jerry A. Yates

Hayward pooo heater installed may 2020 and broke July 2023... months after warranty expired. They…read morecame out, looked at it and never called again. Hard to find someone to help with your pool - but I won't go back.

Stole my money. They sent out their son, Cody, to open our pool. Originally to open the pool was…read more$300 including chemicals. Then several requests were made for "miscalculations". We started getting suspicious when he requested $40 for gas through Cash App. After $580, only thing done was the pump hoses were connected and a new plastic basket installed. Tried to contact the son a few times for a refund, but he won't return any calls. The pics below are from claims of 5 days of servicing. After claims of adding chemicals to the pool. After confronting him with a test strip, all of the sudden, the chemicals were algaecide. Numerous reasons and excuses.

Aqualand installed our pool about 30 years ago and it is still working perfectly. Have had them…read morereplace the liner 2 times and couldn't ask for anything better. Everyone is so kind and knowledgeable and helpful. Still using them today. Getting a part as soon as they open. Love them.

Lambert Pools just installed a new liner in our pool yesterday and it is BEAUTIFUL. The horrible…read moreweather this May had them backed up and I really thought our delay would be much longer, but they put in long days to get caught up so we didn't lose ant summer pool days. Their crew worked so quickly to get our old liner out, concrete cleaned, and the new liner in!!! There is not one crease anywhere. I would recommend them 1000x over!!!

From the owner: Lambert Custom Pools located in Springfield, Illinois and has earned a reputation as being one of…read morethe premier companies for building and maintaining superior pools throughout Central Illinois. From design to build, our professional team is here to work with you every step of the way to make sure that you have a wonderful experience when installing the inground pool of your dreams.With the owner having over 25 years of industry experience, we are committed to quality and service during the construction of your pool. Lambert Custom Pools is a proud member of The Association of Pools and Spa Professionals and is a Certified Building Professional. We specialize incustom pool design and buildliner replacementwater featuresleak detectionserviceCall today for a free consultation

Southern Ledge Pools and Patios has been a miracle force for the pool at the Elks Lodge 158 in…read moreSpringfield, Illinois. As a member, I know that Ron and his crew have maintained the pool, made significant repairs and replaced stale/old parts. SL has been a true asset to our pool community and we appreciate Ron and his crew always helping. I would definitely recommend Ron and Southern Ledge for any of my pool and patio needs! The provide a professional and friendly service!!!

From the owner: We can help with any of your outdoor needs, including above ground and in ground pools, hot tubs,…read moresaunas, fireplaces, grills, kitchens, spices, grill accessories and floats.

Very helpful staff. They take the time to explain everything. Try to avoid at Saturday morning as…read morethat is probably their busiest time.

An amazing pool store with super nice staff. Best pool store in town, hands down. Always willing to…read morehelp and dont rip you off when you need them.

Great selection and great service. Employees know where the flowers are in the lot and are very…read morehelpful.

Knowledgeable, friendly service. Well stocked. Good hours. Well-priced. Large variety of items.read more