Fixit gave me an estimate and directions to their store. I visited their store a few years ago for…read moreanother issue, and the issue I had was so simple to them, they did it pro bono! I kept that in the back of mind for future projects. And said to myself, next time something breaks I'll come back here. Fixit gave me an estimate and directions to their store. I visited their store a few years ago for another issue, and the issue I had was so simple to them, they did it pro bono! I kept that in the back of mind for future projects. And said to myself, next time something breaks I'll come back here.

They work on different kinds of devices, not just phones. They can help with problems like cracked…read morescreens, weak batteries, charging issues, and even computer or gaming console repairs. I also like that some repairs can be done pretty quickly, which is helpful when you need your device for everyday use. Instead of buying a new phone or computer right away, it's nice to have a place where you can ask if it can still be repaired.

Brian, the owner, brings the subject matter expertise you'd expect of someone with 30 years of…read moreexperience. He had to change my laptop fans with frozen screws. With a view that anything he repairs must be repairable going forward, he replaced the screws by fabricating the female side. These screws were 1/8" long = tiny! He's earned my trust and business going forward.

Amazing customer service. Answers all your questions without making you feel stupid. Brian did a…read more data save for me, and also helped me through some issues when a big 27 inch iMac was starting to fail. He's my guy, I use him without any worries.

Adam was so incredibly helpful, I wish I could do justice in my review…read more He will come to your house, he is knowledgeable and accessible to talk with, his rates are UNBELIEVABLE. As in, I think he should raise them, because he does an above-and-beyond job and is charging far, far less than the standard. He was able to recover my data from my netbook that I had dumped water on. The motherboard was fried, but he was able to get my data off, sold me the flash drive he purchased to transfer my data at cost, and my bill was 15% of what Best Buy would have charged. When he dropped off my computer when he was done, he still took extra time with me to install a few programs on my new computer. A+ for technical help, customer service, price, and convenience.

My wife and I headed to NOLA for a week long working vacation. (Work during the hot hours of the…read moreday, go out at night to dine and drink and dance to amazing live music, repeat.) When she pulled out her computer to work the very first day, it wouldn't start up. Some strange flashing lights, then nothing. Not good. We called a place nearby with good reviews, but they weren't receptive. Called The Computer Doctor - he said he worked on my wife's kind of machine all the time (Lenovo ThinkPad) and would be happy to take a look - he'd be in his shop in an hour. They met and he quickly sorted out there was a screw loose (many jokes ensued). He put the screw back in place, buttoned things up, and she was out of there in under an hour. And for a very reasonable cost. Thanks!

This guy is amazing and give helpful advices even if he can not repair your machine. Absolutely…read morewill go back for future repairs

When a hacking attempt locked up my laptop, I called all the numbers for New Orleans top 10 tech…read moreservice. This company was the only one who answered the phone. Dave was able to unlock the computer, while we were on the phone. He then directed me to certain areas to check if any viruses. Great service, reasonably priced. Highly recommend!!!!

I would like to recommend Terrific.IT for your technological needs. I have a laptop with several…read moreissues that needed attention. He was very resourceful in recommending how I can temporarily alleviate some of my main concerns. I appreciate his honesty in letting me know what steps to take. Impressed that he did this as opposed to getting the services and having a hefty cost associated with it. David would be a good resource to fix your issues. He seems to be forthcoming in his business and it was much appreciated. I will use him in the future if I have any issues with my technology. He seems honest and fair and you may want to consult him before going through any unnecessary expenses.

IT is a scary term for most users, but David makes it easy, easy to understand not only the what…read morebut the why. His knowledge of technology is exemplary and I would feel comfortable recommending his services to anyone with the need for anything from just a little tech support on the phone (or over the net) to the design of an entire web presence. He's on my short list of people-who-know-stuff that I know I can call on at anytime. As a bonus, terrific.it is right in my own neighborhood, so this business meshes right into my "stay local whenever you can" mantra.

Dane would have to get up…read more Tried giving this local shop my business for a quick project turnaround, and it was easily one of the worst retail interactions I've ever experienced. "Dane" was the employee. I called looking for a basic, Windows system to use purely as a localized stress-test machine. Instead of listening, the guy was immediately patronizing, telling me things were 'too expensive or wouldn't be good enough' for me without a clue what I was using it for. He went from. We don't have anything that expensive too. We don't have anything that cheap. Then he just finally said "..no but uh I'd have to get up"..verbatim. When I tried giving him exact technical criteria to see what they had in stock (targeting Windows Pro, DDR5 or a baseline Ryzen configuration), he completely checked out, spoke over me, and rushed me off the phone with an abrupt 'I gotta go, I gotta go.' New Orleans is too small of a market to treat clients with this level of dismissiveness. If you want a tech shop that communicates like professional adult, take your business elsewhere.

Excellent customer service and pricing. I did a one week laptop rental and have had my MacBook…read morebrought back from the dead. Great communication. Highly recommend.

Fast and reliable. They went above and beyond to fix my computer I am very happy with the repair…read moreand service they provided.

I don't have a strong background in computer repair, so when my laptop wouldn't power up, I needed…read morehelp. CHC reviewed my laptop, took minutes to identify the issue, and fixed it while I waited. Considering it was an issue I would not have been able to figure it out my own, let alone fix it, was work the price charged and I got value for my time and went home with a permanent fix. I recommend the business for your needs for reliable and friendly computer repairs.

They are the best. Got my cooling system, power supply, fans, leds & motherboard replaced on my PC…read moreand I love how every runs and looks now. Very fair prices. Very honest services. Very fast too! 5 stars, 2 thumbs up. Couldn't them recommend them anymore than I already have!

I have taken five computers in for repair to Wisp at any time, the repairs were done flawlessly. I…read moredo find them a little pricey, but I guess you get what you pay for. I broke three screens and had to have them repaired, and I will say that they offered me a discount when I came back less than a week after the first repair. I'm about to have them transfer some old hard drives to USB. We'll see how that goes in our update my post. They are always very friendly, and a turnaround time is pretty quick, especially when they have your item in stock.

Awesome repair smart phone repair shop on Magazine. I have been here a few times to get my phones…read morefried out batteries replaced. Every time they were able to fix my phone in less than an hour. With no problem and no hassle. I totally recommend this repair place and it's a great location. I was able to shop and grab a bite to eat while they worked on the phone. Highly recommend recommended again.

I cracked my phone screen and went to get it fixed, was a bit pricey at $320 for an iPhone 17 pro…read moremax. Took about just under 2 hours. As soon as I got my phone back, it was a bit glitchy but I thought I would go away over time. My phone screen continued to freeze and glitch. I dropped my phone not even a week later, not any major height just a small drop, the phone screen went black and wouldn't turn on due to loose cables inside. Most definitely would not recommend. I had to replace the screen a second time, somewhere else.

Moses was superb, prompt, comprehensive, clear in his explanations. He fixed our Lenovo laptop,…read morewhich had been malfunctioning for months, essentially with a complete cleanup of the laptop.

Moses is a genius. Tuned up my three computers and got them all running well. It's the second…read moretime I've called on him, and will call him again when I have any computer problems.