Brian, the owner, brings the subject matter expertise you'd expect of someone with 30 years of…read moreexperience. He had to change my laptop fans with frozen screws. With a view that anything he repairs must be repairable going forward, he replaced the screws by fabricating the female side. These screws were 1/8" long = tiny! He's earned my trust and business going forward.

Amazing customer service. Answers all your questions without making you feel stupid. Brian did a…read more data save for me, and also helped me through some issues when a big 27 inch iMac was starting to fail. He's my guy, I use him without any worries.

Fixit gave me an estimate and directions to their store. I visited their store a few years ago for…read moreanother issue, and the issue I had was so simple to them, they did it pro bono! I kept that in the back of mind for future projects. And said to myself, next time something breaks I'll come back here. Fixit gave me an estimate and directions to their store. I visited their store a few years ago for another issue, and the issue I had was so simple to them, they did it pro bono! I kept that in the back of mind for future projects. And said to myself, next time something breaks I'll come back here.

They work on different kinds of devices, not just phones. They can help with problems like cracked…read morescreens, weak batteries, charging issues, and even computer or gaming console repairs. I also like that some repairs can be done pretty quickly, which is helpful when you need your device for everyday use. Instead of buying a new phone or computer right away, it's nice to have a place where you can ask if it can still be repaired.

Brianna was the most helpful person in printing! she truly…read moreis a life saver and honestly probably saved my job lol ask for her help! she knows what she's doing!

This place is supposed to open at 8, I say for 30 min and waited watching at least a dozen…read morecustomers either wait or leave.

Adam was so incredibly helpful, I wish I could do justice in my review…read more He will come to your house, he is knowledgeable and accessible to talk with, his rates are UNBELIEVABLE. As in, I think he should raise them, because he does an above-and-beyond job and is charging far, far less than the standard. He was able to recover my data from my netbook that I had dumped water on. The motherboard was fried, but he was able to get my data off, sold me the flash drive he purchased to transfer my data at cost, and my bill was 15% of what Best Buy would have charged. When he dropped off my computer when he was done, he still took extra time with me to install a few programs on my new computer. A+ for technical help, customer service, price, and convenience.

My wife and I headed to NOLA for a week long working vacation. (Work during the hot hours of the…read moreday, go out at night to dine and drink and dance to amazing live music, repeat.) When she pulled out her computer to work the very first day, it wouldn't start up. Some strange flashing lights, then nothing. Not good. We called a place nearby with good reviews, but they weren't receptive. Called The Computer Doctor - he said he worked on my wife's kind of machine all the time (Lenovo ThinkPad) and would be happy to take a look - he'd be in his shop in an hour. They met and he quickly sorted out there was a screw loose (many jokes ensued). He put the screw back in place, buttoned things up, and she was out of there in under an hour. And for a very reasonable cost. Thanks!

Moses was superb, prompt, comprehensive, clear in his explanations. He fixed our Lenovo laptop,…read morewhich had been malfunctioning for months, essentially with a complete cleanup of the laptop.

Moses is a genius. Tuned up my three computers and got them all running well. It's the second…read moretime I've called on him, and will call him again when I have any computer problems.

First off im reviewing the Geek Squad at this Best Buy. Honestly I'm not crazy about Best But as…read morethe associates walk around and ignore you. But, my hubby made an appointment to have his Apple phone battery replaced here. Both associates who interacted with us, were very friendly and helpful. But I need to rave on Jake!!! From beginning to end, he was friendly and helpful. He interacted with us the whole time we were there. He was genuine and knowledgeable! So if you need help, ask for Jake!!!

Good prices on Apple MacBooks! Friendly service short wait times able was to transfer system of one…read morecomputer onto a new computer.

Dane would have to get up…read more Tried giving this local shop my business for a quick project turnaround, and it was easily one of the worst retail interactions I've ever experienced. "Dane" was the employee. I called looking for a basic, Windows system to use purely as a localized stress-test machine. Instead of listening, the guy was immediately patronizing, telling me things were 'too expensive or wouldn't be good enough' for me without a clue what I was using it for. He went from. We don't have anything that expensive too. We don't have anything that cheap. Then he just finally said "..no but uh I'd have to get up"..verbatim. When I tried giving him exact technical criteria to see what they had in stock (targeting Windows Pro, DDR5 or a baseline Ryzen configuration), he completely checked out, spoke over me, and rushed me off the phone with an abrupt 'I gotta go, I gotta go.' New Orleans is too small of a market to treat clients with this level of dismissiveness. If you want a tech shop that communicates like professional adult, take your business elsewhere.

Excellent customer service and pricing. I did a one week laptop rental and have had my MacBook…read morebrought back from the dead. Great communication. Highly recommend.

Nathan is kinda my hero…read more My brother game me a Sony Vaio laptop as a gift a few months back. It belonged to his wife and seeing as it was riddled with horrible viruses she had given up on trying to fix it and instead decided to just buy an Apple computer instead. Now I'm thinking I'll just do a factory reset and save myself the trouble of weeding out the viruses. To make a long story short... I deleted everything... including the operating system. Even better I didn't have the system restore discs to fix it. Basically, I epically failed. So I looked around for months trying to find someone to fix it but I don't drive so it was always an issue of finding a ride or they just wanted WAY too much to re-install the operating system I already had a key for. I browsed around on Yelp and found Gnome computers and decided to give them a shot. Nathan came within the hour to pick up my laptop from my house and within a few hours he had called me back to say everything was just about done. Unfortunately, my power supply had died but he had the computer fixed before the battery on my laptop went out. Nathan offered to go and purchase a new power supply for me but I decided, being a picky shopper, that I'd buy my own. He helped me Via text to pick the best one for my money then met me at my house by the time I was done shopping. We plugged the laptop in and it worked perfectly, he even helped me to download all the necessary updates and gave me some great advise on a new router. Nathan is worth every penny and even then his prices are exceedingly low for the service he renders. Also he's a SUPER nice guy, not creepy in the least, I'm a young lady who lives alone and I felt absolutely comfortable having him in my apartment. I know I'll be going back to him for any computer issues in the future.

This company is responsive and responsible. Great service on computer repair and service. Would…read morehighly recommend.

This guy is amazing and give helpful advices even if he can not repair your machine. Absolutely…read morewill go back for future repairs

When a hacking attempt locked up my laptop, I called all the numbers for New Orleans top 10 tech…read moreservice. This company was the only one who answered the phone. Dave was able to unlock the computer, while we were on the phone. He then directed me to certain areas to check if any viruses. Great service, reasonably priced. Highly recommend!!!!

I would like to recommend Terrific.IT for your technological needs. I have a laptop with several…read moreissues that needed attention. He was very resourceful in recommending how I can temporarily alleviate some of my main concerns. I appreciate his honesty in letting me know what steps to take. Impressed that he did this as opposed to getting the services and having a hefty cost associated with it. David would be a good resource to fix your issues. He seems to be forthcoming in his business and it was much appreciated. I will use him in the future if I have any issues with my technology. He seems honest and fair and you may want to consult him before going through any unnecessary expenses.

IT is a scary term for most users, but David makes it easy, easy to understand not only the what…read morebut the why. His knowledge of technology is exemplary and I would feel comfortable recommending his services to anyone with the need for anything from just a little tech support on the phone (or over the net) to the design of an entire web presence. He's on my short list of people-who-know-stuff that I know I can call on at anytime. As a bonus, terrific.it is right in my own neighborhood, so this business meshes right into my "stay local whenever you can" mantra.