My heroes. Our…read moreclothes washer door wouldn't open after an overloaded spin cycle caused the clothes washer to stop and emergency locked the door. It wasn't an easy job. The emergency door latch for a Samsung front load washer is not located in front but below the top lid. And the dryer was stacked on top of the washer. And the stacked machines were in a tiny storage closet in a tiny powder room. I called them and they arranged for two people to come. They showed up, said they would do their best, and the best they did. They tried a couple of things, then just decided to brute force moving the dryer out, placed it gently on a blanket in the hallway, popped open the top of the washer, unjammed the latch, and then put everything back. I didn't even see them move the dryer! They didn't ding the doorway or walls. To emphasize, this kind of maneuvering in a tight space is something most contractors and movers wouldn't even attempt. I thought I needed to get someone to remove the powder room sink completely so we could take the washer out for repair. At the end of it, they charged me a fair price for the back-breaking work they did. They kindly advised me to not overload my washer again. They are my heroes.

Had a great first meeting, punctual, on time. Part of the deal was that the first meeting charge…read moreincluded follow-up on the issue. At first, they were communicative, then just disappeared on me. That was unfortunate, because I wanted to work with them to complete this project. I ended up just ordering a new appliance because I had to move forward. Update: The company reached out after my review, sincerely apologized for the communication breakdown, and generously offered a refund. I declined the refund because I appreciate the time they spent diagnosing the problem. While the lack of follow-through was frustrating, I appreciate their willingness to take responsibility and address my concerns.

Mitch responded kindly and quickly to my call for help pre-Zoom call, and some laptop updates and…read moreupgrades. He was on the phone immediately to help troubleshoot remotely, and helped me to get operational for my call. He graciously allowed me to drop my laptop off that night and had it upgraded by 6:30am the next morning. In a strange new world post-Covid, you don't know who to trust, and Mitch came through heroically. Really outstanding. Thank you!!

Extremely responsive and very helpful in navigating me from windows 10 to windows 11…read moreMitch is now on my speed dial for IT support

Wade at Heirloom Engravers is exceptional. I came to him with a very tall ask and an incredibly…read moreshort turnaround, and he truly made the impossible possible. From start to finish, Wade was kind, attentive, professional, and incredibly accommodating. He went above and beyond to make sure everything came together perfectly, and somehow made the entire process feel effortless despite the tight timeline. The finished pieces were exactly what I had hoped for. I am incredibly grateful for the time, care, and craftsmanship Wade put into the project. It is rare to come across this level of service and genuine willingness to help. I cannot recommend Wade and Heirloom Engravers highly enough!

I wish I could give 10 stars…read more I needed 3 pens engraved with same-day turnaround. After calling 10+ shops in the Bay Area, Heirloom Engravings was the first to say they can do it - and they really delivered. Wade, the Master Engraver, is a true craftsman. He knew the materials inside and out, guided me on the best lettering style, and his workshop reflected someone who genuinely loves what he does. The end result was stunning and I couldn't be happier. I'll absolutely be back and would recommend Wade to anyone looking for quality and exquisite engraving work.

On time, fair prices, and very knowledgeable. She clean it up, hemmed it, and told me how to care…read morefor

One of the only few furriers left in SF, Mak is so skilled at what she does and I trust her with…read moreall my furs. Highly recommend!

We had a great experience with the NEXT HVAC team recently. Mak was quick and extremely helpful in…read morediagnosing the issue with our refrigerator. We really appreciate the prompt service and overall helpfulness. We will certainly reach out to NEXT HVAC again for any future needs with our commercial appliances.

I am just updating the review. I gave 4 stars earlier because the scheduling incompetence but…read moreoverall their work was excellent. Especially, I appreciate Serge helped me a lot explaining about the techniques. He could find out that adding brakers was possible from the main panel - no need to install another subpanel. It saved a lot of money for us. Ryan installed heat pump and John added electrical line. Both technicians did superb jobs.

Love that I can use a card rather than quarters. So much more convenient rather than hauling around…read morea lot of change.

I called to confirm whether or not they were open to drop off laundry for wash and fold. Person on…read morethe phone confirmed. I drove over with my laundry and they were not open. 5/29 7:30 pm.

Arthur did a fantastic job mounting a TV and hanging a large picture. He was punctual, efficient…read moreand friendly. Resonable price. Answered my initial inquiry the same day and offered next availability. Would recommend and will use again if needed!

Great service, meticulous work and reasonable rates! Kept everything neat and tidy after. I would…read moreuse him again.

Went with a niece, she took her time but she found the dress she wanted to wear thanks to the…read moreladies that helped guide her. She also met some nice girls along the way. The girls share a dressing room together and after picking a dress have an option between picking shoes or an accessory. They can only choose 1! They also gave my niece a bag of makeup which was nice! Definitely recommend especially if you don't have the money to pay for a new dress! They aren't ugly dresses either! I've also had lots of friends go when I went to school, I had regrets not going myself since I was embarrassed. Definitely recommend booking as soon as possible since it can fill up and sell out the access to get inside. Don't feel discouraged coming here! My niece loved the experience! Your kids will love it too when it's prom season!!

This was the volunteer opportunity were I was the Fairy Godmother and helped "Cinderella" find her…read moredress for the ball. Princess Project was created in Feb 2002 when a girl wanted to go to the prom but could not afford a dress. The founder of Princess Project did a dress drive and received an enormous amount of support from the SF Bay Area. Since then, they have served nearly 20,000 teens. If you are a teen that needs a dress for the prom visit http://princessproject.org/get-a-dress/ the last giveaway is 3/22/14. If you want to be a Fairy Godmother visit http://princessproject.org/volunteer/ I decided to volunteer as a dress runner. Basically, I was the one who ran up and down the stairs putting the "unwanted" dresses back on the rack. They have other opportunities such as; check-in (done outside), personal shopper (helps the girls pick out the dress they want), check-out (done inside). This was the earliest volunteer I've done to date. We woke up at 6am to get to SF by 7:45am. BART is not close to this location (2099 Market Street). You would need to take a bus to Church Street from BART. If you know me, you know I don't go on BART/bus without my honey. So, with a little begging and pleading, I convinced my honey to drive me here! Thanks babe!! Once I arrived and signed in. They gave a cute apron to wear. The organizer gave a tutorial on what will happen and we went off to our positions to get ready for the girls. They bring in 20 groups of girls at a 15-20 min increment. The girls have 10 mins to find a dress with their personal shopper, 10 mins to try it on and 5 mins to get a free accessory. You are probably wondering how this is possible. I thought the same exact thing, but it is possible. Obviously, you have those girls/moms who deviate from the rules. On Sat, they had about 400 girls. On Sun, I would say they probably had half that amount. After 5 hours of running up and down the stairs, it was time to go home. The experience was awesome! Seeing a girl get excited about a dress that both she and her mom had happy tears made it all priceless. On this day I was the Fairy Godmother but on 3/28, I will be Cinderella ready to kiss my Prince Charming at the ball! Thank you Princess Project for making a girls dream come true. Walnut Creek Open Space here we come!!

High on half a street hill - has a cute cafe to sit while your laundry is cleaning only thing I…read moredon't like is a deposit they take if you use a card it comes off. New machines also - the driers are 30mins an you have to pay for that which is annoying

This place is a frickin' joke! Our hotel didn't have a laundry facility on site and I needed to do…read morelaundry before heading back home from our trip. All machines are coin operated; however, the least expensive washing machine was 4.25! Luckily, the change machine worked, but to purchase laundry detergent and softener did not! Also overpriced at 2.50 for a small box of Tide and Downy. I had to run down the hill to a local convenience store to get a travel sized liquid Tide (at least that was only 2 bucks). Laundromat is also very dirty and not well kept at all. They dryers appear to be brand new and the washing machines appear to be in newer condition. At least the dryers are .25 to operate. To sum it up, do not patronize this business unless you're in dire need as I was (visiting, on foot).

Been recording down there for a few months now and everything about the place has made me feel more…read moreand more at home every time I go. The Hyde street community is a place that allows artist to flourish both in sound and creativity. Their track record of clients speaks for itself. Train, Van Morrison, CCR, Grateful Dead..... Need I say more? Hyde street is a great place. Iv had the pledger of working with William Chason who is by no doubt a premier producer and stellar human being in general. Iv also been working with Hyde Street's own Eric Kamm who's studio drumming ability runs right up there with the very best. Hyde Street is a place surrounded by positive energy. I would recommend it to anyone who is looking for true quality in their sound. Thank you.

Reached out to the studio, the manager, Jack answered and walked me through the process. We…read morescheduled for further on that month. I got the sound engineers information to reach out and forward him the project. Overall, very, very pleased with. The final result, Eric went out of his way to make sure I am happy and he is a perfectionist.