I bought a used GE fridge from these folks years ago. Suddenly the water line froze, and my home…read morewarranty company said it was a manufacturer defect and wouldn't do anything about it. I called Guaranteed (knowing that I was well out of their warranty period) and Kristen immediately identified it as a simple fix with a part I could come by and pick up and install myself for just a few bucks. It worked a treat for a couple more years, and I reluctantly called yet again. Once again, the owner did not give up and said she'd give me the same part again free as long as I promised to update them on whether it was successful or not. I ultimately (after experimentation) found that the freezer was just set a little too cold and that has mitigated the iced water line, so I returned the part to them unused. Needless to say, I've run out of stars to compliment them. I will purchase again without hesitation knowing that they will stand by their appliances, and charge reasonable rates to fix them if they have issues.

This service call was a waste of time and money when Kristen took apart my washer she didn't put it…read moreback together properly. Now claims that it was already about to go out when I called them back to come fix it. I continued to get the run around and they weren't gonna come look at it because of her claim that it was going out. My nephew came and took a look at it and fixed the problem easily. This business is a joke and the woman doing this job are very rude and can't do this job properly!!!!!!

We came in to purchase a refrigerator for our new home and we were greeted by Tisha. She showed us…read morewhat was available and pointed out the features of each model... we never felt pressure to make a decision. When we did decide on the model we wanted the check out was smooth and uncomplicated... delivery was on time and most helpful All in all a 5-star experience!

I will never buy anything from them again. They delivered a refrigerator to me and scratched the…read moredoors, put a dent in the door and crack the water ice maker plastic. All I got was a $90 rebate. I do not believe I can buy two doors for $90. Just go to Lowe's

Caveat: Those three stars are for the garden center on a good day…read more If I need anything handy my first stop is McCoy's. Even if they don't have something very particular, they have solid advice on what you need for what you're doing. For the yard I cherished Gardenville on RR12 until they closed *inconsolable sobbing* At Lowe's I don't expect anyone to help me. Usually find myself here because I have an empty gardening spot and am running an errand nearby or after one of our pets have passed and I'm shopping for the funeral because they do have lots of plants, soil, and pots of most sizes. Also have picked up border/paving stones on occasion. The prices on plants are decent as is the general variety, and if the outdoor register is staffed for your visit you have had a great trip.

This.Lowe's.Blows…read more Liars. The whole lot of 'em. Management gives zero F***s about how the customers are treated. If they treat Pro Account holders this poorly, I hate to think what the average DIYer must face. Especially avoid the lying sack that sells appliances. This is not an indictment of the entire Lowe's chain. This is just about the San Marcos store.

We had our water purification system installed a few weeks ago and couldn't be happier. Our…read moresalesperson Jerry, was knowledgeable and did a great job walking us through the benefits -- though honestly, the results have exceeded even his description. The difference in our water quality is real, and the proof is in our morning coffee. The installation by Chris was handled flawlessly, and the whole experience was easier than we expected. Would absolutely recommend

Randy was fantastic. He is very personable and knowledgeable about what I needed. He replaced my…read moreRO system quickly and professionally without spilling a drop of water. I would recommend him to all that ask. Thanks again Randy.

I went into the store on 5/30, spotted a chaise loveseat I wanted. I spoke to Thalia and said I…read morewanted to purchase it, so she gave me a printed quote for the loveseat; she was well aware that I wanted the entire loveseat configuration we were looking at on the sales floor. Thalia told me they didn't have it in stock, but they'd have it by 6/7, and they could deliver it by 6/8, and that I would pay for it when they confirmed they had it ready. She went to the computer and confirmed my contact information. I called the store this afternoon, as I hadn't heard anything, yet; spoke to Matt, who tells me Thalia's been trying to reach me, but they said they had a different number on file; strange, because I've done business with this store before, and I've had the same phone number for eight years. On top of that, Matt tells me that Thalia misquoted the furniture, stating that it's two separate components, and that the total price for both pieces would be more than twice the original quoted price.......and there's nothing on my printed quote that says it's one of two pieces, or that it's one piece of a bigger set or that it's an incomplete set. On top of that, if I were to pay the new ridiculous price, I would have to wait another week for the second piece to come in. I explained to Matt that I shouldn't be penalized for Thalia's mistake, and all he says is that I'm welcome to come into the store so he can show me what Thalia should've showed me. So, not only am I able to get the complete furniture set I was promised this week, but I won't get it at the price I was quoted, a price which was explained by the customer sales representative for what was to be the whole furniture set. Ridiculous. Poor customer service.

I've been using A&A Appliance Leasing for a year, and I'm very happy with their service. The…read moreappliances are good, and the overall experience has been great. Highly recommend!

My dryer stop working a week and a couple days after having it. I contacted the number on the…read morewebsite a day prior to my confirmed maintenance appointment to explain that my dryer was producing no heat. The customer service representative said that they would be there the next day between 11am - 3 pm to fix it. I cleared my whole day's schedule to make sure I was there to receive the service requested. No show, no call, no email. I check the tracking progress twice. The first check it said that "William" would be arriving between 1pm to 5pm to fulfill my service request. So 1st, he is already going to possibly show up later than what was told to me (the weather wasn't that great so cool, I'm understanding ), however the second time I checked (because now at this time it is past 3pm) the tracking stated "Delivery Failed". Need I remind you I cleared my whole schedule and was home, I did not receive a call, text nor email stating that there was a delay or an offer of a change in delivery with zero accommodation. Instead when I called to the actual physical establishment, I was told I was going to receive a call back, this was around 3:45pm. Now it is 5:44pm, close to their closing time which is 6:00 pm. I have to call again taking the initiativ ( frustrating ). I get told by someone named Gracie ( this is the same person I talk to from the physical establishmenT ) that I called and requested last minute. Need I remind you once again I called the day prior and 4 hours prior to their closing time to make the request and didn't get a return call until 3 hours after to acknowledge my request. She stated that someone would call me back. Now back to it being 5:44 pm close to their closing time on what was supposed to to be the day I received service; I call and express my frustration of once again, no update, and not receiving and type of communication. She gives me "they are working on it". I am a single mom of two very young toddlers who have routine, which puts me on a very strict time schedule. To sum all of this up, my time has been wasted and not taken into consideration. Which in turn with the lack of good customer and communication, makes my investment a dead end and not appreciated. I requested that I not be charged for the upcoming payment and for them to retrieve the washer and dryer and cancel my subscription. I don't recommend this service and I am very disappointed and dissatisfied as a PAYING customer.

I had a new nice stereo put in by Audio Outlet this week of June 10, 2026. My factory radio went on…read morethe blink. These guys took great care of me. They showed me the new options for my truck. I love my new radio and professionalism they gave me. The new radio is so much better than the factory . I definitely recommend these guys, super job.

Love these guys. Don't be fooled that these gentlemen are a little bit younger in age. I sat there…read moreand listened to them debate about various stereo systems and how to hook it up. It was pretty impressive. They know what they're talking about and they know what they're doing. Extremely capable. They hooked up my camera in no time and they're very personable as well.