I had my septic tank pumped. They did a good job, but they severely under-quoted me how much it…read morewould cost. I was quoted $425 plus a "possible $100 digging charge if they have to dig more than 12 inches down". So my family and I went out there and dug out one whole opening, about 11" down. Turns out they need 2 openings, plus they changed their digging charge policy. According to the receptionist, the policy just changed to "If they have to dig at all, it's $100". So just be aware. $100 to dig a few scoops of dirt SEEMS high to me, but what do I know. My average sized home has a 1,250 gal. tank, and apparently such a tank can hold 1500 gallons, because they charged me $150 more for 500 extra gallons pumped. So all in all, I paid $675 when I expected to pay $425. A bit of a sticker shock. Would I recommend them? Maybe, but just know that they under-quote you. I paid over 50% more than I expected. You WILL have to add the $100 digging fee, and unless you're living in a 1 bedroom trailer, your tank will be more than the $425 standard fee for "up to 1,000 gallons". I'm not going to be ridiculous and give them 1 star or some nonsense. They get 3 stars. They did a good job on the pumping. But I honestly think the owner(s) have a lot to learn about business, customer service, and human psychology. Who likes to pay more than they expected? If you need more than $425 for a pumping, just raise your price. But don't play games. $100 for a bit of digging is ridiculous. Don't hold out hope a person can escape that massive charge, if you want that $100 every time you come out. Just be up-front about how much you want for your service.

Scott came out right on time on a Sunday afternoon with his able bodied helper,his 7 yr old son…read more He did a quick thorough job for a fair price. I am very pleased with this company and highly recommend them.

This is an excellent company to do business with. They showed up exactly when they said they…read morewould. They got to work digging up the caps immediately and had my system pumped out in 20 minutes. They covered the holes and that was it. The price was exactly what was quoted. They were both friendly and taught me a few things about septic maintenance.

I have literally had the worst week ever. It started off with my husband getting into a major…read moremotorcycle accident with a deer. The refrigerator and the septic all went out around the same time. My husband is going to recover this is most important. During this devastation like I said the septic acted up while my mother in law was in town to visit her son. Clear Choice Septic came out as soon as they could, figured out the problem, determined it was so minor in nature that they fixed it no charge. I'm not saying this would happen to anyone else but I would say that this was the best thing that has happened to me/us all week. Thank you Clear Choice for making our horrific week a little better. You will definitely be our clear choice for any and all services in the future. Sincerely, The Mangieri Family

They are very efficient in their services as well as will take time to discuss septic operations…read more The quality of their services is great as we had an issue with roots growing into septic tank and they recommended root removal additives and helped to remove larger root growth. I highly recommend their services. No

We've been using Aerobic (formerly Burgh) since we moved into our house. Been very happy with them,…read morethey are always quick to come out and service our system when we run into issues. Our most recent experience, Joseph, was great!! Called ahead, was very friendly, and explained everything really well. He even offered to show me the part that went bad when I asked about the life expectancy of these pumps, since we have paid for repair and replacement about every 3-4 years. You just have to know that these systems need regular maintenance and being that they run 24/7, parts go bad. In this case, a rubber flap called a diaphragm.

Received service today from Joseph Ware and can say that he exemplifies excellence in his attention…read moreto detail, professionalism and concern for a job well done. My impression of Aerobic Services in Bastrop, Texas is that they are a company with honest integrity! Cannot be more pleased!

Called Thursday and scheduled an appointment for a full septic system pump late Friday afternoon…read more Friday morning at 9am they call and ask if they can come immediately because the two people before us cancelled. We couldn't accommodate the change and asked if 12pm would be ok. They confirmed it would be fine. At 3pm no one had come and no one had called so we started calling. First the tech that had called in the morning. No answer. Then the main office line, again no answer. Left messages with both numbers and now it's 6pm and still have not gotten any returned calls and no one ever came. Don't make the same mistake and waste your whole day waiting for a company that will ghost you. UPDATE: changing my review from 1 to 4 stars. About 10 minutes after posting this we got a call and they showed up a little over 30 minutes later. Got the job done but they didn't leave until after 8:30pm. Chuck was extremely friendly and informative. My only complaint is them showing up over 6 hours late with no communication. If they had called to let me know they would be late, I would have given the full 5 stars.

Where do I start? I called to Weston pumping to tell them "I have a septic problem, I don't know…read morewhere the tank is, I don't know how big it is and I need help SOON". Mr. Weston and Earl came by SAME DAY!!! They figured out what was going on, communicated clearly and solved my nasty problem quickly. The customer service was first-class from start to finish and I can not thank them enough. Amazing!!!

This company has you come in for 2 days to train for about 10 hours each day, stated that you are…read morehired then the day before the start date they decide to advise that they will reach out to you and to not come in. A job was sacrificed to train for a not guaranteed position in the company after owners expressed to be hired. Joe and Micheal lied and set up false promises of a job! If you're looking for a reliable company that cares for people this is not on

Stephanie from MJ emailed me and offered a detailed explanation about the different types of tanks…read moreand the different reporting systems they use. She explained to me the error that the technicians did not report that my trash tank was buried, but that this is common and just wasn't accurately reflected in the reports. I appreciated her clarification and explanation, so I'm updating my review here. I was still dissatisfied with the treatment I received from the previous employees I interacted with, and as I explained to her, if anyone had offered me the same explanation and assistance when I first contacted them, it wouldn't have ever escalated to this.

Joe came out to clean a septic tank for a place I manage. He was super nice and did a great job…read more Gave me some time frames so I have an idea now when it needs to be done the next time. Thanks to the guy that called me this morning.

From the owner: L & L Septic & Grease Trap Cleaning provides reliable septic pumping and maintenance services in…read moreSan Marcos, TX, and across Central Texas. Our team handles septic pumping services and complete residential septic tank system cleaning with care and precision. With over 40 years of experience providing reliable septic cleaning services, we deliver trusted expertise that keeps your system running smoothly. We focus on proactive maintenance to prevent costly backups and ensure customer satisfaction. Contact us today for professional septic system pumping solutions you can count on.

I called Rudy in the morning and he was taking care of our Septic system at the end of same day. He…read morewas very knowledgeable about our system and what the problem was. Its nice to be able to rely on someone who is honest and knows what he is doing. I would highly recommend R&S Pumping Services. Thank you Rudy

From the owner: R&S pumping services will do a good quality job and fast service and same-day service. read more