This service call was a waste of time and money when Kristen took apart my washer she didn't put it…read moreback together properly. Now claims that it was already about to go out when I called them back to come fix it. I continued to get the run around and they weren't gonna come look at it because of her claim that it was going out. My nephew came and took a look at it and fixed the problem easily. This business is a joke and the woman doing this job are very rude and can't do this job properly!!!!!!

Great people, really knowledgeable! Serviced my Speed Queen washer and dryer and they now work…read morebetter than ever. Family owned local business worth supporting!

Excellent service! Friendly fair price over 25 years experience couldn't ask for a better company!read more

Professional experience from start to finish. I highly recommend Clement's appliance. I have an LG…read morefridge, which began leaking water. For 2 months I had 2 other local companies come and try to repair the issue. I spent several hundred dollars and the issue was never resolved. One company even told me it would be easier to get rid of my (very expensive) 4 year old fridge than to try and repair it. I was frustrated to say the least. Cynthia at Clement's who schedules and confirms the appointments is very professional, and helpful. My service technician Jon was very knowledgeable about the repair needed, was able to fix the problem with a simple solution and ordering the necessary replacement part. I am very grateful for this professional company, and my LG fridge has been repaired. Clement's is one of the only companies in New Braunfels that has certified LG technicians and it shows. Thank you again Clement's!

I was without a dryer for a week. I was grateful for my appointment day to arrive! The technician…read morewas great. He had my dryer going right away and it was a very good price. I am pretty new to the Seguin area but will call R&R whenever I need help with my appliances. Thank you R&R.

i have had to deal with this company for weeks to have them repair an 11 month old frigidaire…read morerefrigerator that is still under warranty. they have been out here to my home 2 times since late february -- the 2nd visit the eepairm, --told me that" it happens all the time". when i called the company today asking about when they would have the right part and come out to fix it, the woman was rude and told me that i should call the frigidaire company (no sympathy or remorse, and was anxious to get me off the phone-- when i asked for a supervisor or management she said there was nobody there like that anincompetentd did not offer to have them call me. these people are incompetent and uncaring , and would advise others to use some other company, signed, f.a. reed

In a normal instance, I'd update my review from 1 to 4 due simply to inconvenience but I decided…read morethat after a long discussion with the store manager I feel very confident in this stores intentions to make it right. We were able to boil it down to some miscommunication and ill-made assumptions. I made it clear that I don't think that they are inherently bad people but I was simply seeking open and transparent communication on processes and expectations. James was very kind to me and even though I had my frustrations with them, I'll never say Ramon and Bo were ever rude to me either. Customer service in reference to tone has always been 10/10 even with the fluctuation in the service. I get it, no one is perfect. It's the holiday season and I'll chalk it up to a brain fart so if you are visiting soon I'd recommend keeping things annotated on paper for reference. I'm happy I took the time to come back to have a good conversation and hopefully give them future business.

It's dented because it fell off a truck We had bad luck…read morewith the washer we bought because it has missing parts That we had to buy after we got it home

I ordered a Cub Cadet Zero Turn mower which had to be delivered. They delivered it by just…read moreunloading it and unpacking it. I have not been able to get it started. I called their customer service the next day, they were no help. Today, over a week later I called them again but talked to different people. Hopefully they will help me out.

Customer service was excellent! From the moment I walked in the door I could tell it was a BUSY…read moreSpring Saturday! I was greeted by Jason in Lumber who asked if he could help, I was grateful since recently having a foot operation. He loaded everything I needed without hesitation! I had to also go to the garden center where I was also greeted by Regina and a few other Garden employees and even though it was a busy day, they offered to to help several times and were so kind! This really made my day! Jason in Lumber and Regina in Garden are a breath of fresh air! Truly the example of customer service!

These folk are very friendly, helpful. I will continue business with them ALWAYS!…read moreManagement is personable and the employees follow in his steps being all the things he is. Delivery quick and clean!

I noticed a whistling sound from my washing machine during the spin cycle, so I decided it was time…read moreto bring in a professional. I found this company on Yelp and scheduled a service appointment. Brandon was professional and gave me his opinion about the repair. He also explained the root cause of the problem. I will definitely use the company again and recommend it to my family, friends and coworkers.

Paid in advance and owner never returned or refunded my money. Promised a refund several months…read morelater but still haven't received it

Michael and Robert were amazing, he taught me how to turn my power back on, and he was so patient…read more After an hour switching every breaker on and off we fixed it!!!!! Now I'm thinking I'd switching to their internet!! AT&T is charging 571.01 for internet and phone!!!!!

GVEC Home Services is nothing more than an 8 man Mom & Pop sized operation. They do not benefit…read morefrom their association with the rest of the company. They also charge for their quotes/ estimates. I paid 86 dollars just to have them tell me they would not run wire under my driveway. They were aware that the wire needed to cross my driveway before they ever came out. They recommended another company to come out and cut my driveway. Only then could they come out and run the wire. What losers. Go somewhere else. I think they make their money just giving estimates, never actually doing any electrical work. I thought contacting them was going to be my best decision. It turned out to be my worst decision.