Great repair, great service, great communication the entire time with part ordering and scheduling!read more

Great service! Fast and reasonable! Will use them again! Knowledgeable and competent.read more

I was without a dryer for a week. I was grateful for my appointment day to arrive! The technician…read morewas great. He had my dryer going right away and it was a very good price. I am pretty new to the Seguin area but will call R&R whenever I need help with my appliances. Thank you R&R.

i have had to deal with this company for weeks to have them repair an 11 month old frigidaire…read morerefrigerator that is still under warranty. they have been out here to my home 2 times since late february -- the 2nd visit the eepairm, --told me that" it happens all the time". when i called the company today asking about when they would have the right part and come out to fix it, the woman was rude and told me that i should call the frigidaire company (no sympathy or remorse, and was anxious to get me off the phone-- when i asked for a supervisor or management she said there was nobody there like that anincompetentd did not offer to have them call me. these people are incompetent and uncaring , and would advise others to use some other company, signed, f.a. reed

Had to repair the blades on my cadet ride on Mower,did a wonderful job. showed up on time. Didn't…read moretake long to get it done.

Grant is Great! My washing machine was making noise so I made a video of the machine during the…read morespin cycle. I called Grant and sent him the video. He was able to diagnose the problem, order the part and set up an appointment the nest week. He showed up (which is a big thing for me) installed the new part and as he was leaving asked me to follow up after my next load, which I did. Grant and his assistant Toby were clean and speedy. Super nice and very professional. I will be using him again. Watch out Grant!

Tony is seriously the best. I've been using him for over 10 years across multiple rental properties…read moreand my own homes, and I wouldn't call anyone else for appliance repair. He's quick, efficient, responsive, extremely knowledgeable, and always gets the job done right. I refer Tony to everyone I know, and without fail, they end up thanking me for the recommendation. It's rare to find someone this reliable and consistently good at what they do. Highly recommend Tony Appliance Repair.

Tony came to fix my washing machine after it started excreting this weird pink color. He was…read moreupfront and told me exactly what it was and how much it would cost, and then came back quickly to fix it once he'd received the parts. Very trustworthy and good to work with, would definitely recommend him for any appliance repair needs!

Highly recommend this repair technician. I accidentally gave him the wrong part information before…read morehe came out for my refrigerator repair, but he was still incredibly friendly, professional, and helpful. Before he arrived the refrigerator actually started working again on its own. He didn't make a big deal about it at all and simply told me to call him if I needed anything in the future. While he was there with the wrong part, he also took time to answer questions about a few other appliances. Honest, knowledgeable, and easy to work with. I'll definitely keep his number on speed dial.

Washer needed suspension rods changed out. Completed in 20 minutes or less. Tech gave me great tips…read moreon taking care of washer and loading correctly to avoid future maintenance issues.

Richard was very responsive and very communicative throughout the entire process. He got right on…read morethe tile project and did a great job for a reasonable price. I would definitely use him for other jobs.

He did an amazing job! I as very punctual. Went right to work and completed it all in no time. I…read morewould highly recommend him and will definitely use him again if needed.

We've had Joe out to work on our appliances twice now. The first time our refrigerator was failing…read moreto cool. The repair would've cost just as much as purchasing a new refrigerator. He recommended we contact the manufacturer to see if the warranty would cover it, and it did! The second time he came out one of the burners on our stove was malfunctioning. He knew exactly what the issue was, and what part to order. He also checked the icemaker in our fridge, (don't buy an LG fridge) gave me the part number to order, and told me I could replace it myself and save some money. When a repair technician does a good job and also helps you save money, what more can you ask for? Thanks to Joe for his expertise and professionalism!

This is probably the worst customer service experience I have ever dealt with in my entire life…read more To start off with. The "technician" Matthew did not have my correct address the morning of our appointment. He stated his company "does not allow them to have the customer's address and gives them just gps coordinates" He was late about 3 hours. He shows up in his personal vehicle , no company vehicle. He does not carry any parts on his truck. So he came to my house just to guess on what part was not working and ordered something off of Amazon. No diagnostic tools , no F codes , just mumbo gumbo about how he has so much experience on washers and it could be two things. My drain pump or my lid lock sensor. I had mentioned to him earlier that , I had checked the drain pump for a clog and it was clear. He misheard me or thought I said I replaced it. I didn't replace it. I just checked if it was clogged. He tells us , he'll order the lid sensor and will come back the next day. The next day , I text him. Hey what's your eta? No answer. No text. Just silence. I call the company. Calls me back and tells me the part is not here yet and he'll be there later in the afternoon. I told him just to come by the next morning. Strange an appliance repair company doesn't carry parts. They order them on Amazon. Wow, okay. This morning. Comes to my house , switches the lid lock sensor. Realizes its not the lid lock sensor and tells my wife, " Hey bro , I think its the drain pump so I'll have to come back another day , so I'll have to charge you another trip charge and if its not the drain pump , it might be the control board" Wife says he called her bro like 7-8 times while explaining the extra charges. She texts me to call him. I called him to question why we are getting charged again if I already had a quote on the repair. Seems like charging me for extra trips to get Amazon parts is not a smart business decision. I asked him why did he not check if it was the drain pump first. He said he didn't because I had already replaced it once. I never said that. I checked if it was clogged. I told him just to leave. We'll sort if out with a real appliance repair company. He then tells me he is sick of f**king people like me and that this always happens to him. Then hangs up. Then he proceeds to text me 14 times on how much he was saving us with prices of different drain pumps and that he is exhausted from difficult customers. What a nut job. What a terrible company. The way he speaks about his superiors and the company itself should be a sign of what inept people hired him in the first place. Cussing to customers and complaining to them is such a red flag. Please save yourself some trouble and go with a reputable appliance repair. Hope this review helps you.

Appreciate the quick acknowledgment and diagnostic quote price!…read more Artem arrived as expected this morning to diagnose my fridge issues. Looked at the issue, proposed 2 solutions; he then deep cleaned the coils with the caveat that I might still need a new fridge. I'm willing to see if this works or if I have to purchase a new fridge. Very reasonably priced and tidied up the area when he finished. Highly recommend ArtiFix!

I had a control board that was malfunctioning in a stove. I was able to get an inspection within 2…read moredays. Scheduling was very easy through Yelp messages and I was even able to get responses in the middle of the night. The diagnostic report was very detailed which I appreciate. The technician gave realistic expectations of what could be fixed and what couldn't, even though it would've been to his benefit if we just went to him for all repairs. He even sent photos and videos of the situations which was helpful. I appreciated his timely responses, detailed reports, and honesty in service.