To start I was pleasantly surprised that I was able to get a service call the same day i called to…read moreinquire about getting an appointment scheduled. The technician arrived on schedule and was very polite and professional. Matthew was extremely professional and got to work to figure out what my issue was. After diagnosing the issue he shared what he could and couldn't do and made sure to give me all my options. On the end he wasn't able to fix my item but I would gladly call Prostar back to have them service other appliances that acted up.

My refrigerator stopped working, my freezer operation was degraded but was still running. I…read morecontacted ProStar due to their almost perfect ratings. That was on Sunday 26 July 2026. They responded to my text amazingly fast. I texted them early Sunday morning around 7 AM. Told me someone would be coming by 11-1 PM. I thought that was awesome. BTW not a fan of AI, but their AI call center is amazing. 1 PM (name withheld) shows up with his tool bag and walks in. He seemed to be in a hurry on the way in and on the way out. He pulls the refrigerator off the wall, does (something?) Pushes it back and tells me "my compressor is dead". He sends me an estimate for $1046.78. I place $100 cash down to get repairs booked so I now owe $946.78 on a "dead compressor" repair. He then scoots out the door after maybe 15 minutes. Knowing a compressor failure is a costly failure, it caused us quite a bit of stress. I decided, against the advice of my wife, to still give ProStar a try. She was ready to cancel repairs and buy a new costly refrigerator which I talked her out of because I know almost all brands are garbage except for Whirlpool/Kitchen Aid. Here comes Shawn on Tuesday. Super guy, diagnosed the problem correctly with pictures for me, got to the part that was actually malfunctioning (freezer fan assembly with faulty sensor causing a big block of ice over it) and got it back up running for way less than "a dead compressor" like "expert" (name withheld) said. $481 bill plus my $100 deposit. I'm giving you all 4-5 stars because of the initial poor customer service I got.

Had to repair the blades on my cadet ride on Mower,did a wonderful job. showed up on time. Didn't…read moretake long to get it done.

Grant is Great! My washing machine was making noise so I made a video of the machine during the…read morespin cycle. I called Grant and sent him the video. He was able to diagnose the problem, order the part and set up an appointment the nest week. He showed up (which is a big thing for me) installed the new part and as he was leaving asked me to follow up after my next load, which I did. Grant and his assistant Toby were clean and speedy. Super nice and very professional. I will be using him again. Watch out Grant!

I bought a used GE fridge from these folks years ago. Suddenly the water line froze, and my home…read morewarranty company said it was a manufacturer defect and wouldn't do anything about it. I called Guaranteed (knowing that I was well out of their warranty period) and Kristen immediately identified it as a simple fix with a part I could come by and pick up and install myself for just a few bucks. It worked a treat for a couple more years, and I reluctantly called yet again. Once again, the owner did not give up and said she'd give me the same part again free as long as I promised to update them on whether it was successful or not. I ultimately (after experimentation) found that the freezer was just set a little too cold and that has mitigated the iced water line, so I returned the part to them unused. Needless to say, I've run out of stars to compliment them. I will purchase again without hesitation knowing that they will stand by their appliances, and charge reasonable rates to fix them if they have issues.

This service call was a waste of time and money when Kristen took apart my washer she didn't put it…read moreback together properly. Now claims that it was already about to go out when I called them back to come fix it. I continued to get the run around and they weren't gonna come look at it because of her claim that it was going out. My nephew came and took a look at it and fixed the problem easily. This business is a joke and the woman doing this job are very rude and can't do this job properly!!!!!!

We were very pleased with how Mr Appliance resolved the error code issue on our Bosch dishwasher:…read morehe diagnosed the problem quickly and fixed it at the same appointment. He also gave tips on how to maintain the dishwasher so it runs optimally. Highly recommend!

They came out two different times, cost us over $1000.00 and still didn't fix our refrigerator or…read moredishwasher. The repairman blamed it on one thing and then another. Bad Quality Workmanship. Do Not Waste Your Money trying to work with these people.

I love this Home Depot! I have known everyone here since this store opened. I have almost always…read morehad great service. If a product is not in stock, they will check for me to see when it arrives. I find good prices 99% of the time, and great service. I use both the return desk, as well as the Pro desk to order from. Donna is my favorite person on the Pro Desk. She researches and always has good suggestions on alternative products when the one I want is no longer available. I always ask for her, since I hate running a training program for the newbies. She also suggests products on sale. I just bring her my measurements and let her know what I am building, and she helps with material takeoffs too. She has a great grasp of construction and knows her products very well.

Usually Home Depot has almost everything you need . We bought 9 boxes of tile and we're in the pick…read moreup area . we were able to see the top tile in one box was broken. Luckily the tile was in stock and The employee helping us went to go get another box off the shelf so we didn't have to enter the store. But I feel the guy was really careful when he was putting the box of the tiles in our truck. I don't think he broke them. I like their holiday sales . I always wake up early on Black Friday because they have great prices on poinsettias for $1.99 each and wreaths for $7.99 can't beat that. The reason I get up at 6 AM is poinsettias and wreaths run out pretty quickly.

I'm the middle of a wash, our washing machine went. We are a family of two adults and 3 kids, our…read morewasher works hard. I called Clement's Appliance Inc. and was able to get an appointment the very next day. The person that came to our house was courteous, professional, and figured out the problem quickly. Even though our washer is an older one he had the part in his vehicle, and he was able to repair it. In no time our washer was up and running without a problem. It has been two weeks and the washer is running fine. The price was lower than we thought it would be as well. I highly recommend Clement's Appliance Inc.

Excellent service! Friendly fair price over 25 years experience couldn't ask for a better company!read more

Richard was very responsive and very communicative throughout the entire process. He got right on…read morethe tile project and did a great job for a reasonable price. I would definitely use him for other jobs.

Rich was very professional and a good communicator. He installed a safety platform in the right…read morecrawlspace in the ceiling where my air intake is. Did a great job.

This place is a predatory financing establishment. They don't care about their customers at all…read more You will end up paying almost 2 times the amount for the item in just interest and if you are late by a few days on a payment for a actual reason they will slap you with late fees and not care at all about being understanding of the situation. DO NOT BUY ANYTHING FROM HERE. They target people who they KNOW can't afford to pay the entire cost of an item or who can't finance items from actual businesses for whatever reason. They will get their money or threaten to hound you with in person demands for payment at your home or repossession of whatever you financed.

Outstanding experience from every perspective! Extremely knowledgeable sales staff, no pressure to…read morepurchase and no bogus offers or gimmicks. They made me feel like there was nothing wrong with needing to rent! My family is rebuilding after Hurricane Harvey so we've been steadily replacing household items and Aarons in New Braunfels made the task inviting, economical and pleasant. Who'd have thought ? I highly recommend this company as a rent-to-own option.

We called true care requesting a same day microwave installation…read more Jonathan came and did such a great job. Took his time to answer a few questions in a friendly manner. 100% recommend true care repair !

I highly recommend J's appliances. They are a family run business that are quick, responsible, and…read moremake customer care a first priority. My dishwasher went out Wednesday Morning, and I needed it diagnosed and repaired ASAP. I called J's and they were able to make an appointment that afternoon. Jonathan came by was very friendly, and immediately figured out that the motherboard went on the dishwasher. He called it back to dispatch and they looked up the part, and told me the cost and how long it would take to ship...Big surprise the part was on back order and there was no timeline. Because of the immediate response I was able to make an important decision to buy a new dishwasher. J's also installed my new dishwasher and took out my old one. A credit to their customer service I had a dishwasher scheduled to be delivered on a Thursday, and I requested an appointment for a Friday. J's could not do the Friday but said as soon as the dishwasher comes in on Thursday call us and Jonathan will come by to install it. Sure enough the Dishwasher was dropped off around 2pm, and Jonathan was at the house around 5pm. Again, I highly recommend J's!

Store always has great offerings and staff is nice too--So is the cat! I come here once in a while…read moreespecially if I'm looking for some pots or plants that are not available other places.

I had previously had a very positive experience with The Plant Haus. Earlier this year, I happened…read moreto stop in and found several plants I wanted to purchase. I didn't even know there was a sale going on until I got to the register to check out and learned that much of the store was 50% off. I got some really good deals, really enjoyed the store, and had planned on continuing to shop there. Today I called simply to ask where I could find information about upcoming sales so I wouldn't miss another one. The man I spoke with told me that he was the person who makes the decisions about sales and insisted that they had never had a 50% off sale. When I explained that I had personally shopped there during one earlier this year, the conversation became extremely unpleasant. He raised his voice at me and called me a liar. I wasn't calling to complain, ask for a discount, or argue about a price. I was literally calling because I liked the store and wanted to know how to keep up with their future sales. Being disagreed with is one thing, but being yelled at and called a liar by someone representing a business is completely unacceptable customer service. I ended the call by telling him I would not be returning. It's especially disappointing because, until this phone call, I genuinely liked this store and would have continued being a customer.