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    Renown Infectious Disease

    3.0 (4 reviews)
    Closed 8:00 am - 12:00 pm, 1:30 PM - 5:00 PM

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    Saint Mary’s Regional Medical Center - ER waiting lounge

    Saint Mary’s Regional Medical Center

    2.6(246 reviews)
    3.6 miDowntown

    The best care I have received at any hospital I have been at, and there are many in multiple…read morestates. Compassion, friendliness- Western style, of course, empathy, full information, and full responses so you understand what is going on, or answers to specific questions, I would rather not go anywhere else. The best care I have received at any hospital I have been at, and there are many in multiple states.

    This ER was recommended by the paramedics taking me as a medical emergency, after being prematurely…read moredischarged by Northern Nevada Medical Center's Emergency Department. That review and update can be found here: https://www.google.com/search?sca_esv=7059b957e07c44b7&si=AMgyJEtREmoPL4P1I5IDCfuA8gybfVI2d5Uj7QMwYCZHKDZ-E4r_9Gt1crzzTCJckVWby8JzuqctMqNxza7iOfVcNqNnVxpWezKAuTr3EP5MCodYtqJRaIbbk8Oj_4UmzwjvHJ0oYUFa-tJ38VdOCD71ir5hDetIbQ%3D%3D&q=ER+at+McCarran+NW+Reviews&sa=X&ved=2ahUKEwiJ7ZrN6caRAxU0LEQIHf5hN5MQ0bkNegQINBAE&biw=1152&bih=585&dpr=2.5 I presented to Saint Mary's ED as a consequence of the illegal care administered at Northern Nevada Medical Center's Emergency Department with severe abdominal pain persisting for two weeks (that had been meticulously tracked with a Medical Assistant Software my partner created, that was and has been tracking these incidents minute-to-minute ). What followed was not the provision of medical care consistent with Nevada law or accepted standards of practice, but a sequence of dismissals, misrepresentations, and dangerous prescribing decisions (AGAIN) that placed me, the patient, at risk and violated my rights. 1. Clinical Analysis of the Discharge Record Even though the staff verbally "scoffed" and suggested it was just a 'kidney stone', the After Visit Summary tells a different story: Official Diagnosis: They have officially documented Ureteropelvic junction (UPJ) obstruction as a primary diagnosis. This is not a "simple kidney stone"; it is the exact pathology identified at the first ER. Abnormal Lab Results: My urinalysis showed Trace Protein and 1+ Ketones, which indicates my kidneys are under stress. Medication: They administered Ketorolac (Toradol) at 6:32 PM. Toradol is an NSAID that can be hard on the kidneys; given my history of kidney failure, this needs to be monitored closely. Breach of the Standard of Care: This occurs when a provider fails to provide the level of care a competent professional would. (e.g., dismissing an acute UPJ obstruction as "chronic pain" without new imaging). Failure to Diagnose / Delay in Diagnosis: The refusal by SMRMC to perform a new CT or MRI despite worsening lab markers (Protein/Ketones) and a 1.9 cm lesion. Patient Abandonment/Violation of Rights: Repeated requests for a Patient Advocate were denied, and call buttons were ignored. I WILL ADD THIS TO MY ON-GOING CASE, PICTURED BELOW AND THE COMPARISONS OF BOTH EMERGENCY DEPARTMENT FALIURES.

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    Saint Mary’s Regional Medical Center
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    Cancer Care Specialists

    Cancer Care Specialists

    2.7(46 reviews)
    2.2 mi

    Dr. Cattoni is a very friendly and positive person who helped to put us at ease during a very…read moretrying time dealing with cancer. Great bedside manner each time we saw him over the past two years. He answered all of our seemingly unending questions with patience. The staff, too, have been friendly and seem to really care. A special shout-out to Steven who seemed as happy as we were about the the positive outcome of our last appointment!

    Where do I begin? There are some commendable people who work here - one or two at the front desk…read more(others are snooty and a pain the rear), almost every nurse I've seen is great, and the large majority of the nurses in the infusion center are wonderful. Others are easily offended if you dare to ask questions or disagree with any little thing. The problems: The phone system makes me want to NEVER call them. The first sign its a huge corporation is you have to call a dang call center, recite your information every time, and then leave your message. They then call the center you're seen at and the appropriate person will call you whenever they feel like they can. If you are unfortunate to miss the call, you will get a generic message to call them back and the whole things starts all over again, even though they could have left you a message about what you specifically ,called about. I'm old school, and I despise all this runaround. They employ enough staff - have someone actually answer your phones at the office! This problem of making a (often sick) cancer patient come in a day before their treatment to have their blood drawn - EVERY TIME. When you're receiving chemo, this is a lot. Please organize yourselves better to take the blood of the patient you're seeing that day. Lately, I've also been charged by Renown, so they don't run all their own blood anymore. Quit making life difficult rather than easier for cancer patients. There are many other things I could mention, but this would be novel instead of a review. You have to be your own advocate here or they will walk all over you, your wishes be damned. You will not be given many, if any, solutions to the problems and pain that arise with treatment. Finally, the doctor. Ahhh, well, one example: I asked a question about severe pain I was having, and she replied "Oh, if it was that you'd already be dead." This describes in a nutshell her bedside manner. If you're looking for more than a "by the book, this is how you treat this type of cancer," you're out of luck here. If you refuse a particular treatment, you're almost treated like a child who has been bad. I think they forget just whose body this is you've been paid quite well to treat. I don't expect you to work miracles, but if a treatment has caused a reaction, yes, I expect you to treat it, not send me to urgent care. My hell. My prognosis isn't good, but I'm still alive, and I have choices, and I'm doing my best. Now, do yours, CCS. You know you're not.

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    Renown Infectious Disease - medcenters - Updated May 2026

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