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    Diane M Thomas, MD

    4.4 (11 reviews)

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    Review Highlights - Diane M Thomas, MD

    I have been with Dr Thomas for so long I can't remember but I know it has been well over 15 years.

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    Family Medicine and Geriatrics - Northern Nevada Medical Group - Waiting for the doctor Dr Miller

    Family Medicine and Geriatrics - Northern Nevada Medical Group

    3.7(3 reviews)
    0.6 mi

    When I came in I just filled out a couple of paperwork and paid my copay. My name was called right…read moreaway. There was absolutely no waiting my doctor's office. Awesome!. I just love Dr. Miller. He is so thorough and great. Comes up with anything you need to cure. Whatever you got. Just love his office and the girls in it. They're always so professional, clean and very efficient. This visit went well. Thank you

    I was born a raised in sparks , nevada , i'm sixty years old and I have leukemia. My chest was…read morehurting tonight.My friend took me there.They did diagnosis on my heart said it was fine.I told them I need blood and plate.That's then in dire need.They put me back in the lobby an hour went by.I'm so sick I probably have one platelet and my blood is it 3. Sitting in the wheelchair and the lobby feeling so sick.I've been dealing with this leukemia for 3 years my friend who took me up and asked how much longer they said it's gonna be a while Are you serious ? I remember back in the day they used to get you right in heck, the other ones found out.I had leukemia 3 years ago.They could care less, as I sat in that lobby unbearable, pain When you don't have blood and platelets , and you have leukemia the pains unreal.. i'm not discriminative in any way, yet a lady came into the hospital couldn't speak English reverend her belly like she had a pregnant and they took her right in the back. Northern nevada hospital has went downhill horribly they could care less especially if you were born in this country, I hate northern Nevada hospital, and I would never recommend it to anybody.. when we can't get no help yet the illegals can were done!! I forgot to mention renown gave me 3 to 5 weeks to live so I went to stanford this last week , and they wouldn't help because I didn't have california insurance . Im literally dying and I can't get no help. If I could read them at a zero I would..

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    Katie Dolan, MD

    Katie Dolan, MD

    2.6(5 reviews)
    2.8 mi

    I have been extremely sick for 2 days and knew I had the flu, so I called my doctor's office to see…read moreif they could call in a prescription for tamaflu for me. They said they dont do that, I would have to come in, and my regular doctor didnt have any openings so I had to see doctor Dolan. Fine. I will have my husband drive me and my 2 toddlers, who are all also sick but not as bad as me, to the appointment (because I am too sick to drive and we dont have a sitter). So now we have 4 people sick with the flu in their waiting room. Sounds great so far, right? Way smarter than just calling in a prescription durning the middle of flu season, right? So the nurse calls me back, takes my vitals and swabs my nose for the flu virus. Fine, whatever. Then the doctor comes in and wants to know what I "want?". Kind of weird thing to ask, but I tell her I think I have the flu and I would like tamaflu. She tells me I don't have a fever and I let her know I am taking dayquil religiously every 4 hours because I am very sick and it helps a little with the fevers. Then she asks me how long I've had symptoms. I tell her and she says that's longer than 48 hours and they dont prescribe tamaflu after 48 hours. Mind you, we are now at about 50 hours. I asked her why not, since I have read many times that tamaflu helps even if you start taking it after 48 hours. Her answer was "it makes people nauseous". Ok, I think that if that's your only concern you should let the patient make that decision. So after that conversation, Dr. Dolan says "your flu results will be done in a couple minutes". I told her I didnt see the point in waiting on the flu results because they wouldn't prescribe me medication anyway. All of the sudden she says that I might be a special case because I take steroids for an autoimmune disease that makes me more susceptible to pneumonia. At this point I'm wondering what's wrong with this woman. She goes on and on about how she wont give me tamaflu because it's been close 50 hours and it makes people nauseous, then literally her next sentence is telling me I'm a special case and I need to be on tamaflu. Anyway, she leaves for the lab results and guess what, I have Flu type A. She gets my local pharmacy phone number to send over a prescription for tamaflu and I ask her for a prescription for cough medicine. She says they dont give prescriptions for that. Fine. Can you reccomend an over the counter cough medicine? "We reccomend a teaspoon of honey". I asked her to repeat herself because I was in disbelief. She repeated "a teaspoon of honey". Listen lady, I already know you are a nut, but if you think I am getting up every 3 minutes in the night with coughing fits to eat a teaspoon of honey, not only will I not get any sleep but I will have diabetes by morning. Anyway, we head over to the pharmacy to pick up the tamaflu I had to suffer mind games at the hands of a doctor to get, and guess what. They didnt send my prescription to the pharmacy I specifically asked them too and gave them the number for. NOPE. They submitted it to my mail order pharmacy. So the kind people at the pharmacy called my doctor and told them to send over the prescription and cancel the order with the mail order pharmacy because my insurance wouldn't cover both. Cool. Except now I have to wait another half hour for my prescription. We wait a half hour, go back up, and they tell us my doctor cant seem to cancel my mail order prescription and they wont be able to do anything for me until the mail order is canceled. At this point I'm exhausted so we just leave. As we get in the car to drive home my doctor's office calls to tell me what the pharmacy people already told me, that they sent the prescription to the wrong place and they were not able to fix it and I about lost my mind. They made a huge deal about how many hours I had been sick and didnt want to give me the medication, but then realized they should, but instead of sending it where they were supposed to, they sent it to mail order where it would take literally DAYS to fill. I told them to cancel all the orders since "hours" seem to make a huge difference in efficacy. They had already wasted at least 2 additional hours at this point and I didnt even have the medicine yet. I just needed to rest and the stress was making me feel even worse. Done, right? Nope, 2 hours later I get an email from the mail order pharmacy saying that my order will be delivered in 4 to 7 days. Thanks Dr. Dolan and thanks to her super incompetent staff, I guess i will just wait and see if i get pneumonia. Oh, also, the staff at the doctor's office was apparently supposed to have me put on a mask so I wouldn't spread the flu virus to others in the waiting room with my horrible cough, and they didnt. Doctor Dolan told me that after she came into the examination room. Bye bye Saint Mary's! If this flu doesnt kill me I will be seeking care at another practice.

    Don't even bother to make an appt with her. I was trying to establish a new PCP since I just…read morerecently moved to the Reno area and called 3 weeks ago to make an appt for June 2017 (the earliest I could get). Lucky for me, I was able to find a different PCP MUCH earlier (l saw them last week - a month earlier). So I decided to make a courtesy call to Katie Dolan's office to cancel my appt for June only to find out that they never had me scheduled and in fact Dr Dolan was going to take quite a bit of time off for several months around that same timeframe. The assistant who answered the call didn't know what to say. I told her 'THANK YOU VERY MUCH for making me feel better that I chose someone else to do business'. The YELP reviews speaks for itself. I was going to avoid them and just try her out but apparently they only speak the truth. Avoid this office with the plague. They obviously don't know anything about customer service.

    Diane M Thomas, MD - familydr - Updated May 2026

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