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    Charles Gordon Krasner, MD

    5.0 (2 reviews)

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    7 years ago

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    Saint Mary’s Regional Medical Center - ER waiting lounge

    Saint Mary’s Regional Medical Center

    2.6(246 reviews)
    0.6 miDowntown

    The best care I have received at any hospital I have been at, and there are many in multiple…read morestates. Compassion, friendliness- Western style, of course, empathy, full information, and full responses so you understand what is going on, or answers to specific questions, I would rather not go anywhere else. The best care I have received at any hospital I have been at, and there are many in multiple states.

    This ER was recommended by the paramedics taking me as a medical emergency, after being prematurely…read moredischarged by Northern Nevada Medical Center's Emergency Department. That review and update can be found here: https://www.google.com/search?sca_esv=7059b957e07c44b7&si=AMgyJEtREmoPL4P1I5IDCfuA8gybfVI2d5Uj7QMwYCZHKDZ-E4r_9Gt1crzzTCJckVWby8JzuqctMqNxza7iOfVcNqNnVxpWezKAuTr3EP5MCodYtqJRaIbbk8Oj_4UmzwjvHJ0oYUFa-tJ38VdOCD71ir5hDetIbQ%3D%3D&q=ER+at+McCarran+NW+Reviews&sa=X&ved=2ahUKEwiJ7ZrN6caRAxU0LEQIHf5hN5MQ0bkNegQINBAE&biw=1152&bih=585&dpr=2.5 I presented to Saint Mary's ED as a consequence of the illegal care administered at Northern Nevada Medical Center's Emergency Department with severe abdominal pain persisting for two weeks (that had been meticulously tracked with a Medical Assistant Software my partner created, that was and has been tracking these incidents minute-to-minute ). What followed was not the provision of medical care consistent with Nevada law or accepted standards of practice, but a sequence of dismissals, misrepresentations, and dangerous prescribing decisions (AGAIN) that placed me, the patient, at risk and violated my rights. 1. Clinical Analysis of the Discharge Record Even though the staff verbally "scoffed" and suggested it was just a 'kidney stone', the After Visit Summary tells a different story: Official Diagnosis: They have officially documented Ureteropelvic junction (UPJ) obstruction as a primary diagnosis. This is not a "simple kidney stone"; it is the exact pathology identified at the first ER. Abnormal Lab Results: My urinalysis showed Trace Protein and 1+ Ketones, which indicates my kidneys are under stress. Medication: They administered Ketorolac (Toradol) at 6:32 PM. Toradol is an NSAID that can be hard on the kidneys; given my history of kidney failure, this needs to be monitored closely. Breach of the Standard of Care: This occurs when a provider fails to provide the level of care a competent professional would. (e.g., dismissing an acute UPJ obstruction as "chronic pain" without new imaging). Failure to Diagnose / Delay in Diagnosis: The refusal by SMRMC to perform a new CT or MRI despite worsening lab markers (Protein/Ketones) and a 1.9 cm lesion. Patient Abandonment/Violation of Rights: Repeated requests for a Patient Advocate were denied, and call buttons were ignored. I WILL ADD THIS TO MY ON-GOING CASE, PICTURED BELOW AND THE COMPARISONS OF BOTH EMERGENCY DEPARTMENT FALIURES.

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    Saint Mary’s Regional Medical Center
    Saint Mary’s Regional Medical Center
    Saint Mary’s Regional Medical Center

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    Northern Nevada Medical Group - Rebecca Lewis

    Northern Nevada Medical Group

    1.8(17 reviews)
    5.7 mi

    This review is specific to Dr. Astrom and her staff. Dr. Astrom has been my primary physician for a…read morefew years now and while it can be annoying to have her waiting area in the same room as the ROC clinic AND urgent care, I've always been treated kindly and respectfully. Dr. Astrom listens to my concerns, asks me specific questions, and never makes me feel silly for talking with her about my WebMD discoveries (even though I'm sure all doctors just love patients who self-diagnose via the internet). The booking staff does a decent job with getting you in and will notify you if a spot opens up from a cancellation. Once I'm there and checked in, I've never had to wait more than 10 minutes or so before my name is called. I appreciate that as my time is valuable. So again, I can't speak for the urgent care or ROC office but if you want a physician that listens and makes you feel comfortable, then you can't do better than Dr. Astrom.

    My appointment was April 22, 2026. Dr. Stephanie Rogers is excellent. She listens to my concerns…read more& answers knowledgeably. She is caring for my serious illness & I'm thankful. However, the office staff needs more training. The checkout person who I encountered violated their Code of Conduct rule. She was very rude & said to me, "If u don't complete the paperwork, we won't schedule any more appointments for you." It was shocking to be threatened so boldly. Previously, I completed their forms, but they repeatedly tell me it's not complete. I've told the office staff their repeated forms requirement is redundant. A patient shouldn't be expected to repeatedly complete the numerous forms. The office employee who threatened me should be disciplined. I would like a call from management to discuss this problem. Sonya Gaukel

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    Northern Nevada Medical Group - My husband and I have been devoted patient's of Dr. Miller and staff.

    My husband and I have been devoted patient's of Dr. Miller and staff.

    Northern Nevada Medical Group - Lake Tahoe

    Lake Tahoe

    Northern Nevada Medical Group - Waiting room

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    Waiting room

    Charles Gordon Krasner, MD - infectiousdisease - Updated May 2026

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