I called Westford Glass to replace a shattered sunroof. The owner was immediately very…read moreknowledgeable about the process with insurance and what not to do, very helpful. I got it through insurance and they ordered the part. As it turned out, it was on back order so I had to wait. I appreciated that they were always communicative and let me know that it even was back ordered, and when it would come in - and didn't just leave me wondering if it had come in, or if they had even ordered it, etc like some shops. Overall great and timely service and I would recommend them to anyone needing any auto glass work!

Westford Glass did a terrific job with an odd install request (sliding glass windows and guards…read morefrom a Dutch company, Explore Glazing) for the hardtop top of my Jeep Wrangler. They're a great local gem and I highly recommend them.

Speed and availability. No BS. Fast and affordable. Best value after shopping around…read more Definitely recommend this small family business.

From the owner: I do my work quickly and with quality! Mobile service and no days off, I can do job even on…read moreweekends, I have been in the business almost 10 years! Always nice price $

Granite State Glass in Hudson, NH is the best glass shop in America!…read more I've lost count of the number of windshields that they've replaced in our cars. Each time, each windshield that they've replaced, has been a masterpiece. Their work is precise, flawless. Interacting with Kenny, the Hudson store manager, is a pleasure. Kenny is a consummate professional. I cringe when i think of our prior experiences with Safelite Auto Glass. STAY AWAY from Safelite Auto Glass, they are awful! ON THE OTHER HAND, Granite State Glass is spectacular.

I always try to do my research. I live in Burlington MA but made the trip because of their ratings…read more Had my windshield replaced about a month ago and no issues. Everyone that I dealt with was courteous and nice. What they quoted is what I paid (veterans discount). No additional charges for clips, moldings, etc.

Jim is a true pro. We were able to schedule my windshield replacement and calibration very…read morequickly. He made the process seamless with my insurance company.Clean install and the glass looks great!

Jim & his team did an amazing job of replacing our class A motorhome windshield! By far the…read morenicest, most professional experts at what they do....oh so well! In addition to their great work, they went above and beyond by accommodating our need for on site replacement at our home in Billerica. Couldn't have been a more pleasant experience!

I work at CP & T auto 1465 middlesex st . Lowell MA 01851. ph 978 452 8250 . I worked here for…read moreover 10 year. Bob is the best guy . He does all the work himself. He owns the place so its his name on the line. Hes been doing it a long time. Best bang for Buck

From the owner: Serving the AUTOGLASS industry with quality installations since 1981read more

Portland glass can definitely offer a better price than the dealership and guarantees their work in…read moreseveral ways, however, I find their actual window replacement and calibration process questionable. When I asked my dealership about their window replacement process, they said it took two days. They replaced the window and let the epoxy cure overnight. The next day they would calibrate the windshield to work with all of the internal tech systems. That is the process at Bmw. I also had a similar experience with Mercedes a couple years ago on another car. It's usually a two day process. I decided to go with Portland glass because they assured me that they allow several hours for care time before they recalibrate. Well, come to find out when I called about the status of my car, they told me it was ready the same morning they started the job! She said the epoxy only takes about 20 to 30 minutes to cure... Will the windshield be OK and work perfectly in my car ? I guess that will be determined. Am I disappointed and feel misled? Yes. Am I concerned my windshield will have an issue in the future? Yes Portland glass can save you money and hopefully everything works out fine ... but if you have a high-end car and a lot of tech in your car that needs calibration with the windshield like mine, you may want to think twice. I wish I knew this before.

My bow window cracked, called two glass companies for price quotes and Portland Glass' quote was…read moreabout 50% less than the other company, so I scheduled them. Two gentlemen showed up, on time, and did a great job. Quick total cleanup, of the area, very professional - couldn't have asked for any better job done! Very happy - you rarely find this kind of professional service, anymore, from the lady who answered the telephone and scheduled, to the two very knowledgeable installers!

If I could give 0 stars, I would. This has to be one of the most frustrating experiences, and I…read morewould NEVER recommend Safelite to replace a windshield on a car that has a camera that requires calibration after the windshield is replaced. I had a technician come to replace my windshield at my home by their mobile unit. The replacement of the actual windshield was fine, except for the fact that they replaced my windshield with an aftermarket product for a car that is only 8 months old, and I was not notified. The glass tech was not able to calibrate my camera system, which controls all of the safety systems, including adaptive cruise control, etc. I made an appointment for a few days later at their shop for the calibration. I brought my vehicle in for the calibration (2nd attempt), and it took about 45 minutes. Additionally, the person doing it, who I found out later was the shop manager, just drove off in my vehicle for 30 minutes and did not notify me (this is a requirement to ensure all systems are working properly), but it would have been nice to be told. Upon her return, I was told that all systems passed and everything was working properly, even though I questioned a couple of things, and she stood her ground and said everything was working as it should. I left with my vehicle and found out that my front radar system, collision system, adaptive cruise control, etc, were still not functioning properly. I called to let them know my vehicle was not functioning as it should be and told the manager what the issues were. She asked me to bring my vehicle back in the next day to recalibrate (3rd attempt) it. I brought my vehicle in the next day. This time it took over an hour, and she again took my vehicle for a test drive for 45 minutes. Upon her return, she said all systems were functioning properly, and she said she tested them all herself to confirm they were working properly, and she "was able to return systems to their default status and reset everything". Again, I took my vehicle and went for a long ride to test my vehicle. Nothing worked as it did before my windshield replacement. My vehicle did not set a safe distance or provide alerts if I was following too closely, adaptive cruise control wasn't working, and my automatic braking system and alerts were not working properly. This time, I drove back to the shop to let the manager know that the recalibration was not successful and my vehicle was not functioning as it should, and was not set to the manufacturer's specifications. She then argued with me that it passed all systems that were tested by the REMOTE system that calibrates these systems. She got very defensive and basically said it wasn't her problem. I told her that I had an appointment with the dealership, and they would recalibrate it to manufacturer specifications. She said they would not reimburse me for these charges because the calibration was "successful," even though the systems were not functioning according to specifications. Essentially, it was not her problem because, as far as she was concerned, it "passed" their test. The manager at this location does not know how these systems function in vehicles to properly ensure they are working as they should be. And how these systems function from one manufacturer to another. This is not acceptable, since these systems are built into vehicles as an additional layer of security for the operator. Note, I am not saying these we should depend on these systems, but they are for increased safety of the person driving, as well as others. I would never recommend this location or Safelite to do anything to my vehicle, and I am not really sure how they are still open. As a last note, in Massachusetts, you are not required to go to a specific shop for any type of repair that your insurance company is paying for, which includes glass replacement.

I would have gave them five stars but I had to go back in to get my bag the service tech removed…read morefrom my front seat. I'm glad I didn't drive away without noticing. They did a perfect job on replacing and calibration of my windshield and camera. I will make sure the service techs can have easier access next time.

I found Dan about 2 years ago and unfortunately my Acura's damaged fender was too far gone but he…read morewas very straight forward and honest that it was beyond a simple repair, at a time when he could have tried to milk it and get some money out of me. Fast forward to this week, I brought him my son's 1 year old car that had some minor but definitely noticeable dings on the door. Dan under promised but exceeded expectations, the repair turned out great and he did it without having to make any access holes. I would absolutely recommend him.

Dan did a great job fixing a pretty serious door ding on my 6 month old car. It looks brand new!…read moreYou'd never know it was hit. I'm very pleased with the low cost also.