Good experience replacing my windshield. Gary went above and beyond and cleaned off some old tint…read moreglue from one of the windows using some good cleaner (would have taken us a few hours). Thanks Gary, you're greatly appreciated and your customer service skills are top notch.

When you call, their computerized answering service fails to give you options & wont send you to a…read morehuman. I just couldn't schedule an appointment or get a quote!

My (former) house cleaner broke the "tilt pins" off my replacement glass windows - without telling…read moreme hence the "former cleaner". I had difficulty finding the window manufacturer's name to get help from a local glass company for replacement parts. From the sticker I found on the window frame, I was able to get help from my local Weaver glass in Beverly who found the name and phone number for Parker glass. I just spoke with Nancy. She has the replacement parts, and is sending them out to me free of charge with instructions on how to replace them. Now if she could recommend a new cleaner, I'd give 5 1/2 stars!

This review is based on customer service only, because we never ended up using the service…read more We needed to replace the glass in one of the windows in our house. We decided to look into Parker Glass in Gardner because they are literally within walking distance from our house. My husband called Parker Glass on Tuesday and was told he would receive a call back to set up the appointment. He was also quoted about $130 between the person coming out to our house (walking distance) and the cost of the glass. When he didn't receive a call back by the next morning, I called. I told them that the upcoming Friday would be the best day to have someone come out. The man said that he would call back Friday to make an appointment. That threw me off, so I said, "Same-day appointment?" He replied yes, it wouldn't be a problem. We needed to replace the glass; it's getting cold and it was in my child's room. I didn't want to chance that we, again, wouldn't receive a call back for an appointment, so I called Advanced Glass & Mirror in Westminster. They were able to set up an appointment for Friday without having to call me back. They came out all the way from Westminster on Friday at the time they said they would and replaced it for slightly less than $100. We never did receive another call from Parker Glass. I wouldn't recommend this company at all, as they don't seem to know how to make appointments or attract new customers. My guess is that because they had to come out to our house (they tried to pressure my husband into bringing the window down to them, which we couldn't do), they didn't want to do the work.

This guy let's his son use his work van to deliver car parts that aren't in working order. Scamming…read morepeople. Not an honest person either.

From the owner: new local business .15+ yr experience i can come to or come vitsit me at the shopread more

After having a terrible windshield installation service experience at a Safelite shop in Lunenburg…read moreMass and having to get it fixed by another shop, I had the pleasure of meeting Pedro of Solid Auto Glass in Sterling Mass. about 3 - 4 years ago. He is under the "Safelite Umbrella" but is a stand alone shop. SOLID AUTO GLASS is the proper name for him. This guy is in a Galaxy all by himself. He started glass replacement as a teenager and owns and operates Solid Auto Glass by himself after starting and working with a big name glass company for over 20 years . He now has over 35 years experience?? Holy........ As a Senior Citizen who grew up in a time when there were a lot of business owners who took absolute pride in their profession and highly skilled, with decades of experience, this guy is all that. He works on his own and is a perfectionist. No matter what your drive, a super rare car, exotic car, or a common car, truck, etc. and if they make a windshield for it, this is the only guy in the world I would have do it.

this is the best autoglass shop i have ever done business with. they know their stuff and are…read morefairly priced

This place has not clue how to run a business. First, i made my reservation for Saturday afternoon…read more I get there and they told me that they didn't have my windshield in there so they gave me an appointment for the following Wednesday. Well today it's Wednesday and because of a little drizzling the guys won't change my glass. So now they tell me Friday afternoon. I have to pray so it doesn't rain Friday. Go somewhere else if you need a windshield replacement. This place only work on perfect sunny days.

Would not recommend these guys to anyone. They are hacks and just break things. I have had two cars…read morego through them and they break things or not putting hardware back correctly and do not tell the owner. My advise is stay away.

Call for need help for my store front glasses, the guy answered the phone and said I'm to busy and…read morejust hangs up, first time and last time call this business. I supposed leave you a -- ， but I'm nice enough to giving you 1

Very helpful and great service. I needed to have a piece of glass recut due to my mistake. They…read morewere very accommodating and got the new piece out to me in a timely fashion. I would do business with them again.

Awesome service. Contacted using Yelp. Explained issue ...I had remote start that a garage took off…read moremy car when they were troubleshooting issue I had, which turned out yo be fuel pump. After got fuel pump replaced by professional, needed remote reinstalled. Call few places. One quoted me 2 hr. Job for 600.00. 508 took less then 30 min...charge..$60.....unbelievable. owner courteous, very knowedable of car stero, remote start system...Highly recommend this business!!! A real " Proffessional" !

I called to get a quote from 508 innovations for tinting my camry i just bought. he got back to…read moreme right away and scheduled me for 3 o' clock the following day .i was there ten minutes early, were he told me that it would be done today .i went home and sure enough about 6 :15 he call me and said come pick up the car.i never write reviews and im sure everyone can tell but believe me when i say he is nice guy. A professional and did an amazing job . I will check with this guy first before i bring my car anywhere else for anything.

Nice established shop with a wide selection of beautiful glass sheets. They have anything you could…read morewant for doing stained glass. Very friendly! She also sells many of her own original pieces which are beautifully done and would look amazing in your window.

I love this shop!! Sharon is super helpful helping you to select glass and will share her knowledge…read moreto help you get better at your craft. The glass selection is fairly extensive as well. This is my go to place!

Granite State Glass in Hudson, NH is the best glass shop in America!…read more I've lost count of the number of windshields that they've replaced in our cars. Each time, each windshield that they've replaced, has been a masterpiece. Their work is precise, flawless. Interacting with Kenny, the Hudson store manager, is a pleasure. Kenny is a consummate professional. I cringe when i think of our prior experiences with Safelite Auto Glass. STAY AWAY from Safelite Auto Glass, they are awful! ON THE OTHER HAND, Granite State Glass is spectacular.

I always try to do my research. I live in Burlington MA but made the trip because of their ratings…read more Had my windshield replaced about a month ago and no issues. Everyone that I dealt with was courteous and nice. What they quoted is what I paid (veterans discount). No additional charges for clips, moldings, etc.