I'm in the market for a new or used pickup truck hopefully this year. I'm a previous Plymouth…read moremini-van owner and have always liked the Dodge brand. In my research I've found that the 1500 is a "Top Pick" by the IISH for crash safety. I decided to stop by here on my way to Kentucky to ask some pertinent questions for a possible new or used vehicle. The last time I purchased a new vehicle, I ordered it built to my specifications by the factory since none was available like I wanted. This no longer seems like an option since no one can give you any clear answers about the delivery timeline. The sales manager introduced me to Xzavier and he showed me a 2019 Laramie 1500 Crew Cab truck with low mileage and the necessary tow packages I needed that they had on the lot. The only con for me was the engine was a Hemi, hence not very good gas mileage. As it will be an every day vehicle, I was hoping for better mileage. But overall I was happy with my experience here and could do some business in the future.

After having my 2010 Chevrolet Traverse for SIX WEEKS, paying $1,375, and repeatedly being told my…read morevehicle could not be started or kept running long enough to test-drive, what happened when I finally had it towed home left me questioning my entire experience with this dealership. Throughout those six weeks, I experienced poor communication, unanswered calls, and dismissive responses when I questioned things that did not make sense. I was also repeatedly reminded that the shop foreman was working on my vehicle for FREE. I NEVER asked for free labor! I have a voicemail explicitly telling Jeff that I did not care what it cost and wanted my vehicle fixed. Last Friday, I was presented with two additional repair options costing potentially $1,500 or $2,200-$2,500. After discussing it over the weekend, I decided not to spend more money without a clear diagnosis. I paid my $1,375 bill for a battery, pigtail harness connector, and two programming attempts, then paid another $90 to have my vehicle towed home. HERE IS WHERE THINGS GET INTERESTING! According to my tow truck driver, dealership personnel told him they had JUST gotten my vehicle started and that he could drive it out of the service bay and onto his truck. HE DID EXACTLY THAT! He started it again to unload it at my home. I started it again 30 minutes later and AGAIN the following morning without issues! After SIX WEEKS of being told my vehicle could not be started or kept running, suddenly it could be driven out of their service bay? I understand intermittent problems can be unpredictable, but I believe I deserve an explanation! Customer service was equally disappointing. When I called requesting Keith, Dustin, or Leo, Hunter told me Keith or Dustin had probably already left and made a comment about how it wasn't as though Leo resided at the dealership. After retrieving my vehicle, I requested return calls from management and received no response. When I called about my original parts, Jeff and Sydney informed me that both fuel pump control modules were still underneath my vehicle. I physically checked and discovered one mounted while the other was connected to the wiring harness and left unsecured. Jeff then asked whether I was going to apologize for questioning where my parts were. Absolutely not! My concerns regarding the handling of my vehicle remained unresolved. ANOTHER SERIOUS CONCERN: CUSTOMER PRIVACY! After reviewing my paperwork, I discovered I had been given ANOTHER CUSTOMER'S SERVICE RECEIPT dated May 6, 2026! It concerned an entirely different vehicle, transmission-related repairs, and a rental vehicle. It contained the customer's name, email address, telephone numbers, addresses, vehicle descriptions, and VINs. Although no financial information was included, this personal information should NEVER have been provided to me! If I received another customer's information, could my information have been given to someone else? I have retained my receipts, service records, text messages, voicemails, recorded calls, and the unrelated customer's paperwork. After SIX WEEKS, $1,375 in dealership charges, $90 in towing expenses, and being presented with another $1,500-$2,500 in potential repairs, my original issue remains unresolved. Between the conflicting information, poor communication, unsecured module, and improper disclosure of another customer's information, I have lost confidence in this dealership. I expect transparency, accountability, professional treatment, and an explanation of what happened during the six weeks my vehicle was in their possession. Based on my experience, I cannot recommend this dealership's service department

The staff was responsive and respective. No high pressure sales. If you are looking for a used car,…read morebe sure to visit this business.

From the owner: Payton Place Auto read more

Very disappointed with their service department. We brought our 2017 Civic in because the AC…read morestopped working. They charged $300 to test it. They told us that as a result of a class action lawsuit Honda extended the condenser warranty to 10 years. What a surprise they couldn't find a leak. They filled it with freon and told us to come back if there were any issues. Less then two weeks later it stopped working again. And wouldn't you know it they found a leak! But of course it MUST have been caused by a rock and therefore it is not covered by the extended warranty. So we had to spend a total of $1400 to fix this "magic" leak. Terrible experience with this service department.

Yesterday I purchased a car from Chevrolet of Columbus…read more Over the weekend I put my thoughts together and carefully shopped online for the car to buy. I narrowed it down to three cars, called Monday morning to make appts. with each. When I called Chevrolet of Columbus everything clicked, they were efficient and professional and we worked well together. Within an hour they arranged for the car to be brought to me with prepared documents. After a test drive and signing documents with Bill Parry, it was all done so smoothly and professionally that it was a very pleasant experience. Even after driving down an hour from Columbus he had filled the car with gas, very thoughtful! Between Mike Munoz and Bill Parry, I found them both professional, efficient and both with a wonderful attitude. I do recommend shopping there! They are very competitive with their prices, I think you'll also find it a good experience!

After having my 2010 Chevrolet Traverse for SIX WEEKS, paying $1,375, and repeatedly being told my…read morevehicle could not be started or kept running long enough to test-drive, what happened when I finally had it towed home left me questioning my entire experience with this dealership. Throughout those six weeks, I experienced poor communication, unanswered calls, and dismissive responses when I questioned things that did not make sense. I was also repeatedly reminded that the shop foreman was working on my vehicle for FREE. I NEVER asked for free labor! I have a voicemail explicitly telling Jeff that I did not care what it cost and wanted my vehicle fixed. Last Friday, I was presented with two additional repair options costing potentially $1,500 or $2,200-$2,500. After discussing it over the weekend, I decided not to spend more money without a clear diagnosis. I paid my $1,375 bill for a battery, pigtail harness connector, and two programming attempts, then paid another $90 to have my vehicle towed home. HERE IS WHERE THINGS GET INTERESTING! According to my tow truck driver, dealership personnel told him they had JUST gotten my vehicle started and that he could drive it out of the service bay and onto his truck. HE DID EXACTLY THAT! He started it again to unload it at my home. I started it again 30 minutes later and AGAIN the following morning without issues! After SIX WEEKS of being told my vehicle could not be started or kept running, suddenly it could be driven out of their service bay? I understand intermittent problems can be unpredictable, but I believe I deserve an explanation! Customer service was equally disappointing. When I called requesting Keith, Dustin, or Leo, Hunter told me Keith or Dustin had probably already left and made a comment about how it wasn't as though Leo resided at the dealership. After retrieving my vehicle, I requested return calls from management and received no response. When I called about my original parts, Jeff and Sydney informed me that both fuel pump control modules were still underneath my vehicle. I physically checked and discovered one mounted while the other was connected to the wiring harness and left unsecured. Jeff then asked whether I was going to apologize for questioning where my parts were. Absolutely not! My concerns regarding the handling of my vehicle remained unresolved. ANOTHER SERIOUS CONCERN: CUSTOMER PRIVACY! After reviewing my paperwork, I discovered I had been given ANOTHER CUSTOMER'S SERVICE RECEIPT dated May 6, 2026! It concerned an entirely different vehicle, transmission-related repairs, and a rental vehicle. It contained the customer's name, email address, telephone numbers, addresses, vehicle descriptions, and VINs. Although no financial information was included, this personal information should NEVER have been provided to me! If I received another customer's information, could my information have been given to someone else? I have retained my receipts, service records, text messages, voicemails, recorded calls, and the unrelated customer's paperwork. After SIX WEEKS, $1,375 in dealership charges, $90 in towing expenses, and being presented with another $1,500-$2,500 in potential repairs, my original issue remains unresolved. Between the conflicting information, poor communication, unsecured module, and improper disclosure of another customer's information, I have lost confidence in this dealership. I expect transparency, accountability, professional treatment, and an explanation of what happened during the six weeks my vehicle was in their possession. Based on my experience, I cannot recommend this dealership's service department

We were stranded on the interstate going to Illinois. The staff were friendly, worked us into the…read moreschedule, diagnosed and fixed the issue in 5 hours without fleecing us. Thanks to them, the outcome was much better than we expected. Great job!

After having my 2010 Chevrolet Traverse for SIX WEEKS, paying $1,375, and repeatedly being told my…read morevehicle could not be started or kept running long enough to test-drive, what happened when I finally had it towed home left me questioning my entire experience with this dealership. Throughout those six weeks, I experienced poor communication, unanswered calls, and dismissive responses when I questioned things that did not make sense. I was also repeatedly reminded that the shop foreman was working on my vehicle for FREE. I NEVER asked for free labor! I have a voicemail explicitly telling Jeff that I did not care what it cost and wanted my vehicle fixed. Last Friday, I was presented with two additional repair options costing potentially $1,500 or $2,200-$2,500. After discussing it over the weekend, I decided not to spend more money without a clear diagnosis. I paid my $1,375 bill for a battery, pigtail harness connector, and two programming attempts, then paid another $90 to have my vehicle towed home. HERE IS WHERE THINGS GET INTERESTING! According to my tow truck driver, dealership personnel told him they had JUST gotten my vehicle started and that he could drive it out of the service bay and onto his truck. HE DID EXACTLY THAT! He started it again to unload it at my home. I started it again 30 minutes later and AGAIN the following morning without issues! After SIX WEEKS of being told my vehicle could not be started or kept running, suddenly it could be driven out of their service bay? I understand intermittent problems can be unpredictable, but I believe I deserve an explanation! Customer service was equally disappointing. When I called requesting Keith, Dustin, or Leo, Hunter told me Keith or Dustin had probably already left and made a comment about how it wasn't as though Leo resided at the dealership. After retrieving my vehicle, I requested return calls from management and received no response. When I called about my original parts, Jeff and Sydney informed me that both fuel pump control modules were still underneath my vehicle. I physically checked and discovered one mounted while the other was connected to the wiring harness and left unsecured. Jeff then asked whether I was going to apologize for questioning where my parts were. Absolutely not! My concerns regarding the handling of my vehicle remained unresolved. ANOTHER SERIOUS CONCERN: CUSTOMER PRIVACY! After reviewing my paperwork, I discovered I had been given ANOTHER CUSTOMER'S SERVICE RECEIPT dated May 6, 2026! It concerned an entirely different vehicle, transmission-related repairs, and a rental vehicle. It contained the customer's name, email address, telephone numbers, addresses, vehicle descriptions, and VINs. Although no financial information was included, this personal information should NEVER have been provided to me! If I received another customer's information, could my information have been given to someone else? I have retained my receipts, service records, text messages, voicemails, recorded calls, and the unrelated customer's paperwork. After SIX WEEKS, $1,375 in dealership charges, $90 in towing expenses, and being presented with another $1,500-$2,500 in potential repairs, my original issue remains unresolved. Between the conflicting information, poor communication, unsecured module, and improper disclosure of another customer's information, I have lost confidence in this dealership. I expect transparency, accountability, professional treatment, and an explanation of what happened during the six weeks my vehicle was in their possession. Based on my experience, I cannot recommend this dealership's service department

Just bought a Jeep Cherokee today from Kelsey Henderson! You guys NEED to go to her, she is amazing…read moreand works with you. Forever thankful for the work she did with me on my new car, thank you Kelsey! :)

This place fucking sucks they don't give a shit about you we got into a car accident and they…read morerushed into getting our car fixed and they didn't even get it fixed this place is a joke and they can all kiss my ass I will never get another car from them they can all go to hell they charge way to much for there cars and there not worth the price there pathetic and take advantage of you and now my car is still not drivable and I now have to pay out of pocket to get it fixed

Preston was phenomenal and easy to work with. Thank you for the water and Dr. Pepper! Thank you!read more

Daniel Kolley is wonderful, great custom service! listened to what I needed in my purchase and got…read moreit taken care of.

I received exceptional customer service as I looked for a used vehicle. The staff was very helpful…read moreand flexible, going out of their way to address my specific needs. The car I bought from them is in excellent condition and was priced reasonably.

One of the oldest and most personable auto dealers in the town of Columbus Indiana. Opened in 1980…read moreby Rudolph Ziegler and now in joint ownership with his son Brandon Ziegler, this family owned and operated business is committed to customer pride and satisfaction. The lot ranges from small economy cars, commercial vehicles, SUVs, sports cars to fully loaded Diesel Vehicles. Enjoy Your Purchase!!

Great auto body repairs. I took my car there after someone took off the driver side mirror, bent…read morethe front wheel well, and took the front bumper away. They were very professional about their business and kept me notified of everything that was going on. The car was done ahead of expected (4 days instead of 5) and they kindly let me know so I wouldn't have to have a rental car any longer than needed. They were kind enough to take care of the paperwork for payment directly with my insurance company and totally left me out of it. The paint was an exact match, the parts fit correctly, and you couldn't even tell the car had been drunk swiped. Would definately recommend them for any body repairs needed.

Columbus Collision recently replaced the driver's door on my '94 Chevy pickup. It took longer than…read moreI thot it should, but was well worth the wait. It looks like a brand new truck! About eight years ago I had the same door replaced by another body shop, for $1700. . .had two bad paint runs but I accepted the job anyway. Here I am eight years later: the job was less than $1300, and it was perfect. I'm immensely pleased; wish I could give them more stars. Thanks a million to everyone associated with the job!