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    ColumbusCollision & Restoration

    5.0 (3 reviews)
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    Services - ColumbusCollision & Restoration

    Bumper repair

    Dent removal

    Auto frame testing

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    Caliber Collision

    Caliber Collision

    2.3
    (3 reviews)

    Took my mother's car in after she was in an accident. Extremely friendly and knowledgeable staff,…read moretold us it would take 2 weeks to fix and they had the car done within the 2 weeks. Would highly recommend.

    Dear Caliber, I am suggesting that you change your…read moreadvertising schema to be more in synchrony with how Caliber customers are really treated. It has been four weeks since I called Caliber of Columbus, Indiana - still no response. It has been two weeks since I voiced my concerns with the corporate offices - a quick response saying that my concern was on their way to the leadership team. I did get a note with what I thought were your suggestions for talking points. Sadly, it turned out to be your Built on Trust. Driven by Community, advertisement. Built on Trust - damage was done to my car while it was at the Columbus shop. The front desk staff denied it, they tried to get my insurance company to pay for it, but a review of their photos when the car was dropped off clearly showed the damage. Thankfully it was repaired, but why was I not given any paperwork about that repair? Why didn't the contact person investigate this further, they had the photos. Caliber of Columbus, Indiana denied damage that they eventually found proof it was their fault, then perhaps not wanting to leave a 'paper trail' provide me with no paperwork for what was done for the repair. No Trust Points Earned. "Your Satisfaction isn't just a goal, it's what drives us." - Clearly, my satisfaction with a problem with the repair or even having an answer to an issue that has evolved is nothing you care about OR I would have had someone in the past 4 weeks return my call. How can you claim "Satisfaction" when you fail to return calls? As I continue to read the claims, it looks like I have a lifetime warranty and your 'backing up of all your repair work.' If you never return a call about a problem, how can you own this statement. I have found not only Caliber of Columbus, Indiana (4300 N 50 E Columbus, Indiana 47203) but also Caliber Corporate where you cannot have trust in their business and warranties, and customer satisfaction is poor - you will never get response from an inquiry. Do not choose Caliber, go elsewhere. Frustrated, Frederick E. Leickly

    Nichols Body Company

    Nichols Body Company

    3.4
    (8 reviews)

    Nichol's did an awesome job fixing my Camry! I'm sure the color wasn't easy to find and it looks…read moregreat! Reasonably priced repairs! The staff was friendly and professional and easy to work with. Thank you so much!

    place needs a 0 star.. had my car over a month and at first tried to give me the car back with it…read morebeing painted 2 different colors the hood messed up and fenders rough with other issues as well. Today now over a month I get my car get mad instantly because the car is still messed up fenders still messed up, hood still messed up, scratches all over the place, bumper clips busted, washer fluid neck completely off, air box and hose half way off , wires that are bare wrapped with another wire just hanging out, wrong plastic clips held by hope and a prayer because they are not the correct ones with other problems too. The manager is conveniently on vacation. Ive paid them my insurance has paid them I asked for my money back and they refused. They've claimed shipping issues which might be the case but still yet over a month I think not they kept ordering the wrong headlights 3 maybe 4 times and still all of the other issues with my car that aren't fixed over a month and paid in full. The whole situation is absolutely ridiculous. Anita was wonderful Todd was useless Jeff is lost and the tech that worked on the car apparently didnt understand the assignment. Ray Charles and Stevie Wonder could and would of done a better job than this! My next step is the BBB because this isn't okay at all! I wouldn't allow these people near a car if I had known it would come out like this! So if youre looking for a shop I'd keep looking if I were you!

    Renner Ford

    Renner Ford

    1.8
    (4 reviews)

    Horrible from the get go, they only want money (well actually I wasnt "good" enough to get anything…read morefrom them) So I went to Toyota, much better car and a great team AT TOYOTA. I will warn everyone I know to NOT come to this place, they dont care if you struggle and need a break. They did not do everything they could, Randy in finance was a complete jerk and would not break a smile, was only concerned about getting out of work on time. Did not put the customers needs first. VERY disapointed. Will never get another Honda because of it.

    Been there twice, been disappointed twice. First time my car was making a noise obvious enough to…read morebe heard by me and some of my friends when they were around the car, I've been charged 120$ dollars to hear from them that they did not find anything and my car was perfectly fine, I was able to make the noise repeat itself a few hours after. Second time, I went there because I received a letter from Ford saying that I should go as soon as possible to a Ford garage for an airbag recall, I went there and the guy at the service desk (Travis if I remember well) has been really rude to me, almost saying that I was saying BS about this airbag recall and also talking about the passenger airbag whereas I never mentioned it (I was coming for the driver airbag as mentioned in the letter from Ford). I've never felt this unwelcome, I could feel that I was annoying them both time I went there and they are not even good at diagnosing an issue. Would definitely skip this garage to go to a more skilled, customer oriented one.

    ColumbusCollision & Restoration - bodyshops - Updated August 2026

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