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    Renewal by Andersen Window Replacement

    5.0 (1 review)
    Open 8:00 am - 11:00 pm

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    20 days ago

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    Krystal Glass & Door

    Krystal Glass & Door

    4.6
    (15 reviews)

    I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

    We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!

    Mr Handyman

    Mr Handyman

    2.9
    (24 reviews)

    This was hands down the worst experience I have had with a company like this. The guy they sent…read moreover didn't do the job right at all. Then they tried to blame it on me, and gaslight me that the before pictures showed "exposed wiring" when they clearly didn't. Then in the process of coming back to "fix" the job I was told he was going to leave my property to get a part and Come back later. No. Instead he pretended to leave, and when I went back into my house, snuck back and did unauthorized work. I also had to tell the guy to stop touching me repeatedly. The owner of the company said to me clearly that he thinks it's just fine and dandy for his employees to be touching customers. And I'm a man. I wouldn't let this guy in my house if I was a woman with that attitude. His "manager" also thinks it's ok to bully customers in the phone and mock disabilities. I have all of this documented on my RING camera too.

    Mainly giving this company 2 stars for two reasons: they charged me 80 dollars just to come give…read moreme an estimate... which they put in fine print and charge at the end, so it feels very sneaky and dishonest. And also why am I paying someone to come see a job and talk about paying them more? And secondly, they quoted me 16,600 to build a 6ft wall and doorway in my (finished) basement, and hang 4 doors (which they decided they wanted to make smaller and take apart in a pretty much finish basement.... Which is pretty obscene. I've done a lot of work in past so it's pretty high up there. Would've given zero stars if I could, but one star would only be for the gentleman who showed up (and just works for the company and doing his job) was very nice and personable and also seemed knowledgeable. And I'm sure he is not the one making this huge upcharges in work. But overall I wouldn't recommend and also felt it was weird and sneaky to charge me after the estimate 80 dollars to come to my house to talk about the job. The company should be paying their workers for their time, or have them disclose and ask for the payment when they arrive so I could have the opportunity to decline. So for that alone it reflects as dishonest.

    Renewal by Andersen Window Replacement - windowsinstallation - Updated June 2026

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