This had to be Chris's first job working with the public because the customer service experience…read moremissed a basic principle. I've never been in an establishment where the customer standing at the check-in/check-out counter was put on hold simply because the service desk phone rang. The person who took the time to come into your business deserves your full attention until their transaction is complete. If the phone rings, politely place the caller on hold and finish helping the customer who is already in front of you. This isn't my first visit to HK-KTM, and my previous experiences have been much better, so I'm not going to judge the entire business based on one interaction. I'm chalking this up to a new employee who hasn't yet learned that great customer service starts with taking care of the customer who's standing right in front of you. A little coaching on customer service etiquette would go a long way. "RA" welcomes you!

Purchased a motorcyle, rightoff the floor, it had issues. A week later and still not fixed. I…read morebought it new and haven't had it since I purchased it. Went in on Saturday and was told it would be ready that afternoon but not to go, they'd call me. Never heard anything from them. This is my second purchase from them, but it will be my last.

These guys have worked on both of my bikes. Can't say enough good stuff about them. They are…read morefriendly, organized & fair. Got both bikes bike real quick & they did a good job with no hassles.

I had an issue with my 2022 R1250 GSA while on a long ride and called and talked with Rick in…read moreservice. His customer service skills are outstanding. He was accommodation, thorough and very pleasant to deal with. After troubleshooting the problem with me over the phone, Rick ordered the part I needed without hesitation. Outstanding service! I would highly recommend taking your bike/toy to Powersports of Modesto.

After looking around for a beginner dirtbike for my 10 year-old son I explored all avenues from…read morevarious different resources local and online. I found this location and dropped by to have a general idea of what to expect stepping away from the named brand inventory. For me, I basically got a 70cc with full gear for the price of just a named brand 50cc pit bike. I love stretching my money and if you just want to get out their and ride (why not) see if you enjoy the hobby then perhaps move up in scale. If your balling on a budget swing by you may think twice especially if your just starting out for yourself or the kiddos. Hope to see you on the track on your new toy!!

After 18 months and numerous text and phone conversations, the only resolution was to return the…read morescooter because he was never able to license it due to a lien on the scooter. Rob returned our full refund upon returning the scooter, even though my wife would have loved to keep the scooter as it was her birthday gift. Robert's response to my original review is completely false and shows his true character.

Everything.. The People and Especially the workers at Mitchell's HD. So friendly and Professional…read more I Will try to Attend all Events if im available..Thank you for All You Do for the biker Community and for supporting the Modesto ca.

Wanting to get back to riding after multiple back surgeries I saw a used trike within my price…read morerange $16,995 and noticed the price was $1,337 over what the advertised price was. I was told the additional charge was because they changed the tires and serviced the trike. I went to try a test ride and had problems with shifting and rear braking due to lower limb issues. I was told by Dan that there are modifications that can be done that would help me get back on the road. I asked for a price of the upgrades installed. 3 days later I got a text saying they can get the modifications I needed and if I wanted to do it, but no price. I said yes but how much and never got a response. I called the service dept. 2 days later to find out the cost, was on hold for 30 minutes and hung up. I called Dan back almost 2 weeks later and told him I never got the price for the upgrades and was told he was working on it and would get back to me asap. Then Dan text me again and asked if I wanted the trike because 2 other people are checking it out. I told Dan I still haven't received the final price for the trike with the upgrades yet. Dan said the owner Mike was working up the price. Then Dan texts me again and said Mike told him the 2 upgrades and stereo installation are not available so they can't sell me the trike that I never received a final price on. II told Dan that's funny because his service dept already reached out to me saying it is available but got no price. I told Dan I was tired of the games and to sell the trike to the other 2 people because I won't do business with them and I will look elsewhere. This would have been my first Harley but am I disappointed, you bet I am. I won't go back.

Lawrence is a great asset for older bikes like mine…read more I have a 2002 Honda Shadow ACE 750 that was sitting and needed a new life. He cleaned the carbs, adjusted the valves, changed the tires and changed the fluids. Great attention to detail, and great communication. Will do business with again.

I brought my 2000 Harley Sportster 883 to Ol Skool & LS Motorsports after dealing with some ongoing…read moreissues for a while which included an oil leak and fuel/air mixture issues leading to "lean sneeze" and power loss when accelerating. Before contacting Ol Skool & LS Motorsports, I previously contacted several other shops in which I was told they didn't want to take on the work for a Harley Sportser, which was pretty frustrating. Lawrence, the owner, was willing to take it on--and I'm really glad he did. He replaced the rocker box top seals and push rod gaskets, rebuilt and tuned the carburetor to match my exhaust and S&S intake, and re-gasketed the air intake system. He also tracked down and fixed both an oil leak and a separate gas leak from the carburetor. Since getting the bike back, it's been running great. What stood out most to me was how easy Lawrence was to work with. He stayed in touch throughout the whole process, kept me updated, and explained things in a way that actually made sense. His pricing was very fair too, especially considering the amount of work that went into it. If you've got a bike that other shops won't touch or can't figure out, I'd definitely recommend Ol Skool & LS Motorsports. Lawrence knows his stuff and takes care of his customers. I'll be going back for any future work. - G

Absolutely amazing! Very family friendly, GREAT PRICES, AWESOME STAff! I would highly recommend…read moreValley Trading post to all my friends and family!

went in to get a helmet for my son, the staff was so friendly. great customer service, we look…read moreforward to going back and checking out more of their inventory!

Oakdale has no shortage of talented folks, and these guys fit right at home…read more Check out their sweet work on their website, or better yet in their shop, by appointment. They know what they're doing and you wont be disappointed. Support local.

I almost never let anyone work on my Shovelhead that I have owned for 30 years. Been thru the…read moreentire bike front to back myself and know just about every nut and bolt. Had an issue that I just could not figure out, broke down and took it to this shop. These guys treated my bike and myself with the attention I hoped for and went over and above figuring it out. Very happy with the shop and would not hesitate to use them again.