Highly recommend this place for all your friends and family for they blind needs !…read more Best customer service ever!

Please consider another company before going to this one! The owner of David is horrible. He's…read morerarely in Baltimore and a relies on another company to sell his product and also install. The other company is experience, but does not explain exactly what they are ordering for you or I wouldn't have had the issue I had with the blinds/shutters. I have in my house. I started this project in March 2025 did not get any installation for over four months and was given all types of excuses from the owner David. He then discounted me some money off of My order because of how long it was taking used every excuse as a delay by the vendor delay by the VP of the vendor, etc.. The shutters that were installed were made to supposedly tilt both ways and is why they don't close completely, which I was never asked that question my other shutters in the rest of my house are not made that way and closed and block out lots of light. They also have framing from the top and the bottom that hide 11 inches of light coming into my house instead of just putting another slat in the shutter and making the top and the bottom only 3 to 3 1/2 inches. David then stated after I refuse to pay any more money because he said I didn't have to until they were fixed. He took over six weeks and still never communicated to me until I wrote a review and then that's when he again spoke up. Again, giving me excuses that he was waiting for the item to come in. This gentleman should not own a business because he gives most of his money away to fix the problems that he calls because he has lack of communication and doesn't properly order the product or higher the right subcontractors to help him out. This is definitely a buyer beware situation.

Working with Kevin and Budget Blinds has been great. Kevin was very easy to work with and patient…read morebecause I know that we definitely took our sweet time in deciding what styles and colors to go with. He was easy to contact and made it over to our house on time every time. Never was pushy and did the installation himself, which was also very nice.

Pros: -Great (if not the best) prices in the area…read more-Owner/installer/estimator Kevin knows the craft very well -Professional results Based on my experience dealing with multiple, similar companies, Budget Blinds of Towson is by far the best shades and blinds company in the Baltimore area. Owner Kevin B. personally does the free estimate and gives you his professional advice. His knowledge on the craft, friendly demeanor, educated background as reflected in our conversations, and professional attire (khakis and polo shirts) while on the job are things I value. Kevin does the install with another gentleman named Dwight who is great as well. I highly recommend Budget Blinds/Kevin to anyone who needs shades and blinds installed.

Donna and Dave were fantastic to work with- they were not only very responsive but the product was…read moreexcellent and installed within the timeframe they originally noted. 100% recommend!!!! We had originally used The Blind Side for blinds on our first floor and had a terrible experience. We are SO grateful we found Donna and Dave to help us with the second floor!

Donna and Dave from Gotcha Covered were awesome. It was very easy to schedule an appt for a…read moreconsultation. They were very knowledgeable and offered great suggestions for all my window coverings. They took the measurements and wrote the order down. After the initial appt, our wait was half the time expected. The install appt was made easily and install was a breeze. The window coverings look fantastic and I would definitely use them again. I highly recommend Dave and Donna from Gotcha Covered.

The project is complete. It was challenging at times, but Blinds To Go came through in the end. The…read moreblinds compliment the rooms we put them in and are a nice design addition. The motorized versions work great and are pretty cool!

Initially I loved the blinds. They were measured perfectly, fit beautifully and were installed very…read morewell. I was a happy camper - but not anymore. I've had the blinds for four years and only pull them in the summer months to block the sun. Within the first year the edges began to fray. I was hoping it was just a few loose threads and that the fraying would stop, but over the four summers the fraying has gotten worse and has become unsightly. They would not repair or replace them as apparently the "lifetime warranty" does not cover the materials used to make the blinds.

Our experience with Glow Blinds was top notch (we ordered a mix of manual pull and automatic shades…read morefor multiple rooms). Incredibly friendly and responsive, worked with us to provide a great deal, and very helpful with making blinds selections. The ordering and installation process was stress free. The owner and her install team were very helpful getting all the automatic shade settings right. I highly recommend them!

From the owner: customer satisfaction is our goalread more

Excellent product, excellent installation! Nice sales people, no hard sell. I compared Home Depot's…read morequote with Vertical Connection, and the price difference was only $1000. However, they ended up knocking off that $1,000 and the price was identical. Sweet!! I had three rooms that I wanted to install hardwood floors; they helped me select the moderately priced flooring that most closely matched the existing floors. The hardwood flooring has a 50 year warranty compared to Home Depot's 10 year warranty, with multiple poor reviews. Compared the quality myself and the difference is obvious. I'm ecstatic with the quality of the installation done. One last note: my selected width (2.25) ended up being unavailable so we changed it to the 3.5 width., no additional charges.

Phenomenal experience and gorgeous floors. We had 2,000 sq ft of LVP installed. Oscar & his…read moreinstallation crew's attention to detail was truly outstanding. The kitchen LVP had a manufacturer's defect, and the owner, Adam, contacted me immediately. They went above & beyond and resolved the issue without any hesitation whatsoever. The entire company's dedication to customer satisfaction truly sets them apart. My dad also used them for his condo flooring, and couldn't be happier with the smooth process and final result.

Just closed on my new home and no privacy! Immediately contacted Beltway and met Sade Fulton…read more What a great experience! Not only was she very professional, but extremely knowledgeable and went above and beyond the call of duty to make sure I ordered exactly what I needed for the aesthetic I was looking for. I will be relying on Beltway for all of my window treatment needs going forward and share my experience with my new neighbors as well! Had received an estimate from a competing popular chain for the same treatments, but they would have charged almost 2x as much. So glad I met Sade!

If I could leave zero stars, I would. The customer service was honestly 0/10 and the product was…read moremediocre at best. You're genuinely better off ordering from 1-800 Blinds To Go and paying someone separately to install them. We were initially quoted $18k for 26 windows, then they "price matched" another quote down to $15.5k -- only for 21 out of 26 windows to be measured incorrectly and need to be reordered. The most frustrating part is the complete lack of accountability afterward. The company acts like the issue is out of their hands instead of taking ownership for their mistakes. James, specifically, made multiple promises that were never kept. He measured the windows himself and said we didn't need another appointment for a remeasure; we were told for the loan it would be 12 months interest-free, just for the partner bank to switch the interest rate in the contract, and of course "that is out of their hands." After the $8k down payment was received, their "family-oriented" customer care completely disappeared. On top of that, we were offered $1,000 off as a resolution... which honestly felt insulting considering the scale of the mistake and the inconvenience caused during our move into a new home. For the amount of money spent, I've genuinely received better customer service and problem resolution at a Chick-fil-A. Overall, this was an incredibly disappointing and stressful experience during what should have been an exciting time moving into our new house.

I still have not received a material for my project that I ordered 3 weeks ago they give me…read moreexplanation but I still don't understand why they placed a order on materials they don't have on stock and have the customer waiting for so long

the staff is great Checked in at the gate to pick up my…read moreorder was cool. The forklift operator was polite, kind and quick.