I had a screw in my tire and needed a fix. They were packed but they were able to squeeze me in…read moreand get it fixed very quickly. I would definitely recommend this place. Service with a smile !

Dan's Auto has been Amazing. My first visit was for my daughters car, I asked them to get studded…read moretires and make sure it was safe for her. They called with any issues they found, fixed everything promptly. The lady at the desk has the best customer service skills! They also put my warn winch on my rubicon- the price was less than the original quote, It works great. They go the extra mile to take care of their customers. Thanks Dans Auto!

I bought tires for my Mini Cooper S for more than ten years, and service and support have always…read morebeen great. Now I have an all-electric BMW 2021 i3S and can only use special Bridgestone tires that have to be special-ordered as they are only used on the 2014 to 2021 i3 series. The only gotcha is one right across all auto service today, and that is the labor shortage for qualified mechanics, so you need to book ahead, and this is most important at the times of the year when you need to swap back and forth to your winter snow tires.

Extremely satisfied with their customer service. They were timely in finishing their work on my…read morevehicle. They also took the time to explain what was not within the parameters of the manufacturers alignment and how they corrected it to put it back within specs. Very pleased with this company and in particular, the employees at this location. So happy we went there.

Needed a car towed. Very responsive with my after hours call. Charged me less than quoted. Would…read morerecommend without reservation!

I needed a 2014 Mercedes 350GLK I had recently purchased checked out for a few concerning issues…read more He addressed them all, is personable and a top-notch professional. I would recommend his services to anyone.

Ronnie and the guys at Good N You offer great service at a great price. Definitely an old school…read moreservice station that goes the extra mile. They pump your gas for you and check everything at your request.. They are the spot where the locals go and take care of everything auto related they have Mobil gas and diesel along for those that need kerosene he has that also!! Definitely needs to be your first call if you break down in the area!!

I needed a battery check. Usual place I went was too busy. But Good 'N You took me right in and…read morechecked out my battery. Price was great. Very glad they were helpful and friendly!

First visit, just to top off AC on an older car, done, now super cold, BUT what impressed me, owner…read moreof six cars, was how neat and organized the place is, staff also very nice, nice older dog (always a good sign). Place is deceiving - has a narrow-ish face, but goes WAY back; I did a walk around. Neat everywhere inside and out. This is the way an independent garage should be, and their appointment book shows a very high level of customer satisfaction.

I had an issue yesterday with my car while I was about an hour away from home. I was trying to…read moredetermine if it was safe to drive my car back to Portland or suck it up and have it towed. I went to 6 different garages (not expecting them to do anything in the moment but advise me on the safest way to get it home. I was on the verge of a full on melt down when I decided to try one more garage before calling a tow truck. Luckily the next one I found on the map was Bill's garage. Brandon was incredibly helpful and professional and asked me to stop by so he could have a look. When I arrived Brandon came right out and ran diagnostics a few times and drive it around a bit to assess the situation. He felt like it was ok to drive it back which was a huge relief. I wish the garage was closer to Portland because this would definitely be my go to shop. Thank you so much for everything, Brandon!

I've always had a good experience with Sullivan in Damariscotta. Whether it be routine service or…read moretires or a major repair, I have zero complaints. I appreciate their honesty and communication and good service.

Sullivan came to our rescue when we were visiting from IL and our car would not start and was…read moreflashing conflicting error messages. Fortunately, Sullivan was right across the road and after hearing our plight, offered to work us into their busy schedule To our surprise, within minutes a mechanic drove to our car with a new battery, installed in minutes and drove our car back to us. We were soon on the road again. While there, customers received great customer service and a very comfortable waiting area Cant thank Sullivan enough!

I've been coming to this VIP for a couple years now - including yesterday…read more Tire change overs, inspection stickers, air and oil filter changes, brakes, regular mx, etc. My dad's ever present warning, "be careful they don't sell you things you don't need" has never applied. They've always been fair and honest. Once or twice there were additional things I needed (like brakes ) and they were factually needed! The mechanics showed me why they were making a recommendation. Up to me whether I follow it or not. Thank you!!! Service has always been done very quickly and at a fair price. They are communicative. I've never felt pressured to buy or do anything. My car has always been ready when they tell me it will be. They've even offer a veterans discount.

My daughter had a set of new snow tires a little more than a year ago, and they started to cup on…read morethe outside front. This was on a brand new 2022 honda with suspension clean enough you could eat off it. The alignment was such that they quickly starting cupping and by the time she noticed it, it was enough to see the damage.... so damage was already done. Her 2022 Honda Civic should have been crazy easy to align and balance. I just bought a brand new top of the line set of rubber for $1,200 in March 2025, and my prior tires were worn with low tread but literally perfect, not a trace of wobble from 50-80mph, and not a trace of uneven wear. Literally not a trace of uneven wear. The new set had a significant wobble as soon as I left. I brought the vehicle back a couple weeks later they claimed to adj the balance and adjusted the alignment. The Ford Edge still wobbles, characteristic of a bad balance job, so it feels perfect up to 55 or so then it wobbles up to 75 then it feels like no wobble. So it is definitely not balanced. My front tire now has a road sound that is not crazy loud, but I can hear it, so it is not aligned or balanced or some mix thereof. The sound is characteristic of toe being off, I think. The car still wobbles around 55-70mph, so bad it makes papers in my truck violently shake. I then bought a gravity alignmment tool at Harbor Freight, and checked my wheels balance at home. And sure enough, two wheels were significantly out of balance. I took the ford edge immediately to a Ford Dealership and said nothing for history, just it shakes a tiny bit and had a road noise that should not be there, and they adjusted my alignment which was totally off. The dealership showed the before and after. Front wheels are supposed to barely turn to the inside, common knowledge. Not perfectly straight on and not barely to the outside. My front right was barely adjusted to go to the outside. The VIP tech did not understand alignments, and someone adjusted one wheel in the wrong direction. When TODD was at Topsham, this was a well run ship, I always had spot on alignments with Gary the tech at the time, and never ever had severe balance issues. The VIP when the manager was Todd was awesome. The VIP with no manager named Todd is not good. The new manager and techs are not trained to be expert, they do not perform at an expert level, and should not be advertises as professional, tires are really expensive and between Katies set and my new set, the techs incompetence is really costing us. We will be looking around to go elsewhere and will spread to word to avoid VIP for now in Topsham for seemingly shoddy work. the video shows 4 seconds slow highway speed on rt 196 in a section with no bumps, cracks or potholes, see how crazy the paper wiggles. Ugh. Very disappointed. Update, the front right wheel was a whopping 1oz off. No wonder it wobbled. This was after two visits in a row to have vip the new tires they put on, the second they balanced them one was 1oz off. Dan Foshays in Hallowell repaired it correctly w road test balancing and the youngest tech in that place looked like 40, their office (dan Foshays) had 25 sq feet of certifications included a thank you from the BBB.

What a rip off. Do NOT go here. Way too much money and they are charging more for their services…read morethan an actual Mercedes Benz dealer. Guy named Bruce who has a walking machine set up in his office, acts full of himself and frankly just odd, tries to upsell me on a number of services for my car that my car doesn't need, while he's perched behind his computer. Car is a Mercedes, I own several and I know what the costs are for services. He sends me a beefed up bogus estimate for a transmission service, saying the car needs new spark plugs, must be in the shop several days, although the guy NEVER even looked at my car. When I tell him that I don't want this or that based on the stupid high costs he quoted me, he becomes indignant and tells me he won't do anything with the car. Guy is an oddball, don't know if he is one of the owners or what he is, but if you have a nice well maintained European car, you don't want to go to this oddball place.

Crooks...they ordered a reman transmission from Bow Auto Parts. Said it was bad so a replacement…read morewas sent. They then said the first one they used and will not pay for or return the second one in which we had to pay for. Owner won't talk to us or return any calls. Very shady ownership and a crook. Do not trust this business.

I went to this mechanic whiling traveling north. My van started making a knocking sound and…read morestepping on the gas it was not working properly. I managed to make it to Craig's auto in woolwich. He told me he didn't have time to look at it tonight but that he could tomorrow and call me. I left it at around 11am the next day I hadn't heard from him yet so I called they told me the spark plugs are new but were dirty and one was loose. I had a headlight out so I agreed to let them change that and asked for a state inspection. I went there just after 5pm they were still open he had a bill for me for $186.26 unsure why so high but I paid it and he gave me a new sticker. I then left happy my van was fixed or so I thought. Thankfully I had a friend following me because not even 10 miles down the road my van started breaking down with the same knocking sound. On a busy road in the dark far from home being a 21 year old girl if have been stranded and easily hit by another vehicle. I tried calling the shop multiple times no answer. I left my van and headed back to the shop no one was there. We knocked on the door of a house on the property hoping it was the owner but it was a workers of the business. He called Craig inside then came out and told us to come back tomorrow he'd look at it. I told him its stuck down the road we have to call the police to make sure it isn't towed and I wasn't sure how he could have given me a sticker if the van clearly isn't safe. He told us we were crazy and to get off his property. We pulled into a parking spot at the shop to look up the police non emergency number. The man came out and gave us Craig's cell. I called he told me the same as before I was in disbelief of how unconcerned he was about me and how rude he was talking to me. I asked him to explain my bill he said I was charged for the headlight, sticker, and for looking at the vehicle. I told him I wasn't paying another $100+ dollars for him to look again and he hung up on me. I then went to the police station the officer followed me to my van to get the plate number and location so it isn't towed and provided me with the another police stations number for a fraud complaint. I also write the BBB and AG waiting for his response.

Very reasonable prices for parts and labor. I've been driving far out of my way to go to Craig's…read morefor more than a year now. He was even giving me rides to and from work while they worked on my vehicle! Craig's was referred to me by a local - the best kind of referral.

Amazing customer service. These folks are so knowledgeable and take the time to discuss any…read moreconcerns and questions about our German cars.

Spectacular auto mechanic shop, perfect customer service, remarkably friendly team members,…read moreinspired owner. NOT ( N O T ). PRIVATE EQUITY OWNED, instead privately owned by car people who actually care about you, your automobile, your life, and the soul of this company. I've done business with Autowerkes for fifteen years. My experience with Autowerkes is a 12 on a 1-10 scale. Stuart Shaw