I have been waiting 4 months to write this review to see if I would have another HVAC issue and so…read morefar it's been smooth. I have been really skeptical of all HVAC companies in the past 5 years. I have been burned by so many HVAC techs and wasted so much money. 4 different companies went through with different shadiness levels giving me different answers for the same HVAC issue. Every company kept telling me my freon was low and i most likely had a leak. One company even told me to just replace my brand new system cause "it was from China" The Jaguar tech (Jeff) definitely gave me some disappointed head shakes at previous work but was the only one to truly put his head down, work, and diagnose the root cause of the issue. He checked every part of the system before he gave me an answer on what he believed was wrong. After the diagnosis he detailed every part of the HVAC unit (and attic unit) and explained to me what he was looking for, what he found, and what he believed was the answer. I never felt like he was up-selling me. It wasn't even a freon issue to begin with and the filter drier needed to be replaced. After another visit and a 4 hour procedure my HVAC unit has been running smoothly all Summer 2026. I will seriously only call this company from now on.

Setting up the appointment online was super easy, and they were able to send a technician out…read morewithin two days. They sent a helpful reminder and completed the task in under an hour. Since I wasn't at the property, I had asked for a quick update. The work was done so fast that the invoice popped up on my phone almost immediately! The only reason I'm giving 4 stars instead of 5 is that I didn't receive a call with an estimate or breakdown of what was needed before the work was performed. Overall, though, it was a very quick and seamless process.

Our AC is on its last legs an I was dreading the summer so we finally decided to get our AC…read moreserviced. I think it was a Friday night and I sent a quote request on Yelp and Roi reached out right away, offered a quote to take a look at it. Scheduled a visit to the following Monday. They sent Thomas out to take a look, he was very up front about the condition of the unit and advised that there was alot of issues, which we totally get. He was very thorough and took a lot of reference photos and explained what he was doing. We agreed to look at getting a new system and set up a meeting with Kyle for later the afternoon. Kyle was also amazing and went over the pricing and options, you never want to pay for a new AC unit but it's a necessity here so and they made sure we had a great deal. Installation will be later this week! I look forward to a frosty summer!

Fast service. Lots of upsell pressure. Work was completed per my instruction, but the quality was…read morenot up to par. Discussed with management and they came back to finish the job. Two years later, system still works great. Three stars due to the upsell pressure and poor first-pass quality. Grateful they came back and made it right. For what it's worth, the upsell comes with the territory. And, not every company will proceed with the necessary work without it. Atticman did.

Ac not working. Techs quickly diagnosed a bad board on outside AC unit. Unit is 18 years old…read more Working like a charm now.

The first thing I noticed when William introduced himself was his good manners when he took off his…read moreshoes and slipped on his floor protector's. I then asked him what was his inspection/tune up process and he expressed the perfect inline procedure I had previously looked up on my SmartPhone. He went directly to work and I was shocked after completion that he had taken pictures of his every move and test stats and he also laid a tarp down when getting into the attic. When speaking after the fact my wife were very impressed with his knowledge, he spoke slowly, explained and answered all our questions in detail so we could easily understand. A very professional, honest, conscientious, hard working young man that we would have in our house again.

Two years ago, my 21 year old Hydronic HVAC system started giving me cooling problems. The heat…read moreworked fine, but the cool air was starting to not be so cool. A friend of mine who lives in the same complex recommended A COOL AIR INC. upon which I had reached out. I was hoping to just get it serviced, but because of the age and the freon it used, I was informed that they no longer carry that freon due to it was no longer produced and that I might find a company that has it. Found one that was able to give me 2 more years and very much appreciated the honesty the A COOL AIR gave. November 2025 it was time to change it out. Made the appointment, received the estimate after inspection, was informed of the rebates both for SMUD as well as Federal Tax Credits and gave the go ahead. They had it installed in 2 days' time, and let me tell you, this new system? Makes me come to terms that I never really had a real one to begin with!!! I was given options to which one would work best for my unit (I live in a condo) and wasn't swayed one way or the other. Chose one, and I am SO THANKFUL I did! These few days in the 90's so far have given comfortable and cool air throughout my home and including my bedroom which never cooled off or heated up to the rest of the house. I held off on giving a review because I wanted to make sure the cooling worked and it does!!!! Compared to a "big box" store that quoted me the price of a new car, I'm beyond happy with A COOL AIR INC. and can easily recommend them for your heating and air needs! THANK YOU A COOL AIR INC.!

I hired A Cool Air to do an HVAC on a home I was looking to purchase. Scheduling was a breeze and…read morepricing was fair. There was an issue when they arrived with the A/C having been left on which meant they were not able to do the inspection that day and we rescheduled for no additional cost which I thought was very reasonable since it was not my fault. That is an example of good customer service you rarely find these days. We purchased the home and since then had them come back to add freon and test for a leak. Again, communication is always straightforward and clear as is their pricing. The technician who came to do the initial inspection, Modest, was also the person who returned for the follow up work. He was professional, thorough, and took his time to explain everything to us. There was also no upselling. I cannot recommend them highly enough!

Installed a new HVAC system 2 years ago. They did a great professional job in one day. We went with…read morea 5 ton heat pump system which has worked great. We liked the system so much that I had them install a new heat pump in our rental unit. Unfortunately we had a part that needed replacing 18 months later. Airmech promptly came out, determined the problem, ordered the new part and had the system working again within a few days. The replacement part was covered under the warranty. Alex, the general manager personally reached out to me and worked out the labor costs. Their customer service is excellent!

My Air Conditioner was not cooling my house's hot interior. When I called AirMech, I was offered an…read moreappointment the next day (sooner than their competitors). The service technician Christian arrived on time and courteously introduced himself and his service procedure. He used a handheld meter to measure pressures and other important data about the unit's performance. He showed me the results on his meter: a loss of pressure, probably because of a coolant leak. He laid out my options and answered my questions. After getting my approval, he replaced the missing coolant and added a dye kit that would help find the leak. He also mentioned the dye kit included a sealant that might close up any small leaks. After adding the coolant and dye kit, the HVAC unit quickly brought interior temperatures down. Short-term problem solved. Christian explained that AirMech offers a maintenance plan that I should consider. It pays for regular inspections and provides a 15% discount on the work he had just completed. I opted in. The money I saved that day will more than pay for a whole year of the maintenance plan. A couple weeks later, I called AirMech again to have them inspect the lines to look for leaks. Christian was my man again. He arrived bright and early and performed a visual check in the attic. Then he hooked up his meter to the outdoor HVAC unit. He showed me the results and interpreted them for me: all readings are in the "ideal" range. It looks like the dye kit with sealer did its job. And because I had opted into the maintenance plan, there was no charge for the visit. Long-term problem solved. AirMech's staff operated with professionalism and integrity. I will call on them for my future HVAC needs. And I hope I get Christian again!

Two word review: Honest, Responsive…read more This is my THIRD consecutive 5-star review for Rocklin Heating & Air. In the last 10 or so years in the area I've called RHA, one other place because they could get me to faster - had a bad experience, waited for RHA had an amazing experience, and decided they're going to be my ride-or-die for HVAC. I called them at 7am and by 11:30am their tech had fixed and tested everything and off to help someone else. Yesterday was the start of a heat wave and ... our AC unit quit on us. I called RHA as soon as they opened this morning at 7am, asked for Joe in particular, and they gave me a window between 10am and 12pm. Joe texted ahead of time at 10:30, diagnosed the blown capacitor, swapped it out, cleaned things up a bit, tested the coolant, answered a bunch of questions, and was on his way in just under an hour. The diagnostic was $129 and the capacitor was $186 today. By a complete and total coincidence, I had been running some experiments with home temperature sensors for the last week. You can literally see on these pictures exactly when the AC unit stopped working - and when RHA saved our bacon. The "other" place I called years ago only had a $79 diagnostic charge, but wanted to rip out and replace the entire HVAC system - and claimed we were taking our lives in our own hands by not getting it fixed with him immediately. Joe and RHA took care of everything for the diagnostic. Yeah, you can probably find someplace to charge you less for the diagnostic or maybe less for the part, but when your house is boiling hot / freezing cold, you want to be able to call on someone you can trust to help you out - and not take you for a ride.

I called Rocklin Heating & Air yesterday because our unit wasn't running properly and we have some…read morehot days ahead of us!! They were able to get someone scheduled immediately for the next day! So, earlier this morning, our technician (Frank) called with a heads up for his arrival and showed up right on time. He was very polite and got to work right away. Turned out to be a bad capacitor. Frank had everything we needed in his truck and was able to swap it out in no time. Now our A/C is working great again!! Thank you so much! Glad I found you guys on Yelp!

We called Airmech and they had someone here the very next morning…read more We had a great experience with our AC technician, Austin. He was friendly, professional, and took the time to patiently explain what needed to be fixed and why. We really appreciated how respectful he was of our home--he wore booties and made sure not to track anything in. He kept me updated throughout the whole process and got our AC running perfectly again. He was really good at estimating how long the process would take, which we really appreciated with our busy schedule. Highly recommend!

Airmech was our 1st of 4 quotes for a new heat pump and we liked Alex, the owner, right away. He…read moreexplained everything we would get and we received an incredibly competitive price on the system. The team was able to come out within a week and installed within a day. It's been a month since the installation and everything is working great and even better, quietly. Our contractor grade condenser we got with the house 23 years was noisy! Love the new, quiet design and it's even got a small footprint like the original so we didn't have to relocate it. We're very happy with the service and quality and would work again with Airmech.

Highly recommend American Home Energy. Kudos to technicians Craig and Carter. I want to thank…read morethem both for their excellent support, technical knowledge and friendliness. Their expertise, patience and positive attitude made a real difference. They took the time to explain issues found with my a/c unit and carefully explained options for repair or replacement of the unit.

Note: I've posted this same review on Google Reviews…read more American Energy was one of three companies who priced my project. I met with the owner Mathew McGuire, who I found to be friendly, sincere, and someone who is vested in his business, his people, and working to ensure that he wins life-long customers with every job. I had done a lot of research with AI, so I knew my options well (that research was very helpful and I'd highly recommend doing it in advance of having people out to give you pricing). I had no intention of beating up each of the companies, I simply asked for their best pricing and options. I used AI to carefully review each bid in detail, including the proposed equipment and how appropriate it was for our home. All companies gave solid bids, but there was a very large spread between the highest and lowest. That usually concerns me, but all my research about American Energy indicated that they were a solid, competitive company. It was a big investment, but I ended up converting to an electric heat pump and also getting all our ducting replaced. We have a 2750 sf single-story home with 17 vents, so the new ducting was nearly as much as the system itself. That said, the ducting has made so much difference in terms of balancing the temperature throughout the house, which was a real probelm with the old system. The new system is extremely quiet and maintains a consistent temp throughout the day--and we've had some extremely hot days since it's been installed. American Energy's installers were all very friendly and professional, and did a great jobs with prep and clean-up each day they were here (the initial install took two days). There were a couple minor issues after the install was complete which required two follow-up appointments. One was a equipment issue that required Carrier to provide a replacement part, but Carrier was responsive and quickly provided it. For the additional follow-up appointments, their scheduling person as professional, courteous, and accommodating. In fact, she went out of her way over a weekend to re-schedule an appointment that was supposed to happen on a Monday morning. To me the company has to be a good one to A.) get that kind of diligence out of employees, and B.) to keep those kind of employees. In the end, I'm extremely happy with the system and will gladly subscribe for their annual maintenance contract.