June 21. Well we are one of the few who actually decided we wanted another bed from the one we…read morefirst bought. Mancini's has a great return policy but do they really act on it? I am here to tell you that yes they did. John helped us with the return and the new bed. Our new bed was delivered timely by another great crew and this fits our room so much better Our refund came immediately What a great company to do business with and John, in our minds, is the absolute best guy to work with

Brian was great. He showed us a mattress that was way out of our budget that we had in mind, but he…read moreanswered all of our questions as we sat on the idea and did some more research, educated us on the bed/how to maintain it and all. Due to transparency and Brian's relationship building skills, we felt taken care of. Definitely recommend Brian to anyone in the market, or even if you'll be in the market in the near future so you can start getting an idea of what you're looking for.

I purchased a mattress from this company at another location years ago. I was surprised they still…read morehad me in the system. You can shop around and try different mattresses before buying. I bought my last mattress during Covid and didn't try before and that was a mistake. Just make sure you go in explaining what you want and they can suggest the best option for back, side, stomach sleeping or any other condition. Eduardo was helpful and processed everything efficiently. They have sales on most holidays, so that's the best time to buy. If you're tired of an old mattress, pain in the back or neck than this is a good place to go. They do easy delivery and setup.

Had to go to the Apple Store Genius Bar today. And we ONLY go to the one in Walnut Creek. One of…read morethe few locations that actually have good service and know what they are doing. Quality/Quantity - Got my daughter a new bed and a mobile base. She actually was going to settle for the $500 promotion, see pictures. But after trying, the mattress only came in medium soft and she is a firm bed sleeper. So I splurged and got her the one that I know she would like better. The extra $150 to $400 for 10 years of sleeping is worth it. My original budget for her was in the $800 range (I never told her). She tried to save me $$, so sweet. Atmosphere - Two floors, can't tell from the outside. Decent selection. But this is my 3rd location I visite within the last 3 days, not including their competitors. See all other Yelp reviews in Alameda, San Leandro, etc. Oh, and don't forget my Reno Yelp Review! Service - Keo was very professional, accommodating, and patient. She even hesitantly let me help her pull out different mattresses for my daughter to try. "Hidden" parking lot in the back which I should have parked there. Had to move my car because we exceeded the 3 hour free parking in the nearby garages. Once we narrowed it down to 3 options that my daughter was interested in, I told her to think it over while we had our Apple appointment, lunch, etc. (See other reviews). She settled on the $500 bundle, but I already knew that I was going to get the one she liked best and found most comfortable. This is a minimum 10 year investment! Can't put a price on your back. Price - $900. Owner Comment - Congrats on your 90+ years of success with 2,400 locations and counting.

Wonderful service from the Mancini's Concord location. I came in on a Saturday, luckily right…read morebefore the rush of other customers coming in, and were immediately greeted by the store manager, Suni. Suni led me through the different memory foam mattresses and in the end I was able to purchase a mattress, frame, and bed topper all within an hour. The frame was on sale for Black Friday and I was able to use an additional $150 off coupon that I found online when signing up for email notifications. The delivery and building of the bed was done the very next day.

I am updating my review.. My 5 star review sadly ended up…read morebeing a 2. The entire reason I came to mancinis was the ease and simplicity of the transaction as this was for my mom and not at my residence. The delivery was not that. I received via text a delivery window of 1-3 pm. The morning of before 10 am I received a call and text from the driver that he would be there in 1 hour. Irritating and unprofessional, but whatever. I thought I would just get it done. I re arranged my day, dropped what I was doing and went to meet him. I arrived a little over 1/2 hour later and let him know. This guy didn't show up until almost 2! No call, no apology. When he did get there he was rushed and rude and lazy. HE was rushed after wasting my day! He actually kind of just threw the mattress on the frame with attitude! Unbelievable. In the end, while I appreciated the knowledge and being able to physically feel the bed, I would have been better off leaving the showroom and ordering online from Amazon. If you decide to purchase from here with delivery go ahead and free up your whole day, as your time will not be respected.

Dan was THE most helpful staff member. His knowledge of how the exchange process works through our…read moreinitial outlet purchase (FirmCare warranty), the mattresses I expressed interest in, and overall knowledge of mattresses in general, made me feel like I couldn't be in better hands. I literally called our local store off of Ygnacio Valley Road to ask a question I wasn't sure would be able to get answered by someone not in customer service, and 20 minutes later, I had the mattress I was after ordered and scheduled for next-day delivery (CHRISTMAS EVE). Most importantly, Dan was able to keep it within my given claim amount--so I didn't have to pay a dime. One of these days I'll have to go in there in person and thank him! Seriously, I know large purchases like this can be stressful, and I've encountered many salespeople who are hounding you to upgrade and add x and y and z for additional charges. Not the case here with Dan. Dan, if you see this, it's the broke college student you helped on Christmas Eve Eve. You made my holiday and my no-longer-sore back thanks you!! Happy New Year to you and yours!! P.S. To Dan's Boss, give the man a raise :)

Zack was amazing! He's the New store manager highly suggest coming to this location. We assumed we…read morewould sit on a few beds and he'd be there IF we needed help. He walked us through the entire process, which mattress and each difference between all of them. WITH health support. Even suggested budget options so we could still get the same feeling. We went home with a new mattress delivery next day, full 10 year warranty, and a new Best friend. Best mattress experience! If you're considering it just do it!

I've always pass by this Tempur-Pedic store in the Broadway Plaza Shopping Center in Walnut Creek…read moreand was often curious of what so special about these mattresses. It was Black Friday weekend, and they had a BOGO Free and 50% off specials on their pillows; it sure was a great opportunity for me to finally check this store out, plus my son was in the market for a new bed. The store was very clean and organized. We were welcomed by Mark and TJ. Mark informed us of the Black Friday Specials, even offered to give us a full demo which we gladly accepted. He had us lay down on 3 different mattresses, illustrating the different firmness, then Mark showed us all the bells and whistles of the bed base. We were amazed! At the end of the demo, we asked for quotes on a Twin XL which Mark provided reflecting the Black Friday discounts. We ask Mark if there was special financing, and they did at 60 Month 0% financing for Black Friday. My son applied and was pre-approved. There was something about Mark that we were so drawn to him, he was such a positive person, very knowledgeable, he answered all the questions we had, and most importantly, not once were we ever pressured to buy. I truly felt he was placing himself in the our shoes, having an understanding from a customer 's perspective. After giving us the quotes, we told Mark that we would think about it and get back to him. We did end up buying 4 Breeze pillows and a neck pillow after Mark fully explained the difference of each one. I was blown away with the level of exceptional customer service by the staff of this store which truly exceeded my expectations. I did have the opportunity to interact with TJ, Zubia, and Marina who were also so friendly and helpful as we were looking at other products such as the Teddy Bear made out of the Temper-Pedic material. After thoughtful consideration, and with Mark's input, my son did end up purchasing an XL twin medium hybrid with a Tempur-Ego Power Base Highly recommend this Flagship store for a positive customer experience! Special Shout to Mark who was readily available the entire time while we were there. Even after our store visit, Mark took calls from us responding to our purchase inquiries and advising the next steps of delivery. Now that's what I call GREAT Customer Service!

They are great beds for a year or two then the foam starts breaking down and it's horribly…read moreuncomfortable. I have older Tempur-Pedic beds that are great. Don't even try to do a warranty claim Sealy bought them and it's a typical corporation and excludes everything. Don't walk run from this product. I wouldn't spend 5k plus on a bed that only lasts a few years. Very dissatisfied.

DO NOT BUY A SLEEP NUMBER BED. This has been the absolutely…read moreworst purchase. Save your money and buy a regular bed. Here's why: 1. It feels like an air mattress. You are literally sleeping on a giant air mattress. I thought that the store model was so comfortable, so I bought the same model but it doesn't feel the same at all. 2. Customer service is terrible. We have reached out to Sleep Number for a number of issues: our foot warmer stopped working, the app has a bunch of bugs, we have asked to return or exchange, and they refuse to help. 3. The features suck. Our foot warmer stopped working. When a power outage happens, you don't have control of your sleep number or position. My spouse and can't snuggle because of the split in the middle. Finding sheets is impossible. My app doesn't sync and doesn't set to my profile, so I can control my spouse's wife from my phone but not mine. 4. Regular beds are so much more comfortable. I am a believer in good sleep as an overall health benefit, and I fell for the Sleep number trap. But yourself a comfortable bed that is not an air mattress. Most weeks, I sleep in our guest bed because my sleep is sod bed in our sleep number bed.

I have researched online and decided to come here to try out their beds, seeing that their product…read moregets tons of great reviews. We were greeted by Debi who is so positive and has an ultra lovely personality. We tried out the i10 and flex3 base and quickly fell it love. I just felt my back relaxing to any number she picked from 60 down to 10! I honestly can sleep on any number. We love the heating option because my husband has naturally cold feet. We decided to go for the split king i10 with flexfit 3 base. It did not cost additional money to have the bed split, so that each side can have its individual settings. I can use the app to automatically lower my husband's side down because he likes to fall asleep watching TV. For my side, I can elevate my feet after midnight to help with my diabetes, but I prefer to fall asleep with my feet flat to begin with. We also bought all our sheets here too. They felt luxurious and the colors fit both my husband's and my taste. Last but not least, Debi gave us the time we needed to make our decision and was extremely kind enough to call us or text us to make sure we liked our product. Additionally, she helped us with our app download and signed us up for 0% interest and financing for 36 months. I highly recommend everyone to come here. The manager, Jason, is a vet from Iraq and he keeps this place extremely organized and has everything in stock for you to purchase. It is always an honor to meet anyone that served in Iraq. We already know we will be back to buy more accessories and unconditionally love this place due to the sleep experts' thorough communication and easy-going relaxing tour of all their products. Dress comfortably and give it a try. There is free garage parking on Locust Street.

This was a real gem of a business, because the man who ran the store, was a gem of an individual…read more Top flight in all regard. I had the pleasure of visiting them while my dad waited in the car out front, and he was super helpful, and educated me on a better foam than what I was seeking, and for many years, I've been meaning to return. I'm humbled to learn that he was battling cancer, and has gone to be with the Lord. God bless his family. They must be the best people. Because he was. God take care of the family. Give them especial blessings until they are all reunited again, many years from now, with You.

Great business, but went there today, and was advised by the owner of the neighboring business that…read morethe owner of Foam & Cushion died 6 weeks ago and they are either closed or out of business. Very sad!

I made an appointment to visit their showroom in San Ramon over the weekend. They have a variety of…read moreoptions to choose from. I eventually settled for a horizontal bed as my ceiling was not tall enough for a vertical one. It took around 2 months to schedule installation. They came over and installed it on time as promised. After a few weeks, the bed started squeaking, which was very annoying at night. They came over and took a look. They immediately noticed the issue was related to the cardboard under the mattress. They replaced it with a plywood and the issue was gone. I'm still not too sure why they didn't install the bed with plywood from the beginning to save us a few squeaky night sand themselves two trips to my house to solve the issue.

This cabinet bed is a functional addition to our office. It allows us to have usable space in the…read moreroom and an extra comfy bed when guests arrive. The design is so attractive and the cabinet is well built. We utilized the concierge service so it was brought into the house and set up so easily (with no extra packaging to get rid of). We are very happy with our purchase and highly recommend Wall Beds n More!

Baily is a Goat (greatest of all time). I had done extensive research on the Tempurpedic Adapt Pro…read moreMedium Firmness mattress. I shopped around making price comparisons and testing the mattress out before coming into Mancini's. This was not a purchase to be taken lightly. Altogether the costs for mattress, mattress protector, and delivery were a substantial investment. I looked at just about every mattress and tried them out in the store. Thinking to myself there has to be another option that's less expensive. After all was said and done I decided on the Temurpedic. However, I still wasn't sold on the idea. Baily, the sales representative, wasn't pushy. He explained to me that he had back surgery and slept on this mattress every night. I was prepared to pay cash. Baily then offered me 48 months of financing at zero interest. It didn't stop there. Baily told me if I purchased the mattress protector my warranty would be doubled from ten years to twenty years. The cherry on top were the two Tempurpedic Adapt pillows I received as a gift with purchase. I purchased the mattress and kept my money in the bank where it's drawing interest without having to pay interest. The deal made sense to me. My needs didn't end there. I was moving and wouldn't need the mattress for another two weeks. Baily gave me his cell phone number in case I needed further assistance. Well, I did. The delivery day needed to be changed, no problem, Baily took care of it. The bank's credit disclosure statement terms arrived in the mail and stated 28.99 percent. Again, I called Baily. Baily patiently explained to me that in the event the mattress wasn't paid in the promotional time period the 28.99% would become effective, and not to worry. The next call was the warranty I felt it wasn't clearly stated on my receipt. Baily once again explained the warranty and pointed out information on the back of my receipt which coincided with the extended warranty provided. My mattress arrived, and I LOVE IT! I made the right choice at the right store with the right sales person, Baily. In the future all of my mattress purchases will be at Mancini's San Ramon with Baily. Thank you for a good nights sleep!

I recently went to Mancini's Sleepworld in San Ramon searching for a bed for my mom, who is 85…read moreyears young. Thank goodness for Eric. He provided outstanding service with patience and attentiveness. He truly listened to what we needed. He provided clear and fair pricing making the entire process easy and stress-free for my mom, my sister, and me. I really appreciated the care he took in helping us find the right bed. Excellent customer service--highly recommend asking for Eric! Eric - my sister and I greatly appreciate you for being so attentive to my mom and helping find the right bed for her needs.