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    Recommended Reviews - Foam & Cushion

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    My custom cushions in my sunken outdoor living room. Sitting with Grey (the owner) after he helped me transport them to my home in Alamo.
    Lauren K.

    Look no further! This company, and the owner Grey, are top of the line! Pricing is incredible and the owner, Grey, actually CARES about your project (he took the time to drive to my home to measure the space even though I had the measurements already from my contractor and designer!) Grey gave me honest feedback while supporting the "look" that I wanted to achieve with my sunken outdoor living room. He communicated with me throughout the project with updates and even assisted with driving the finished cushions to my home in Alamo on a Saturday evening! THANK YOU GREY! You will get all my referrals!!!

    Dining bench with custom cushions
    Sarah J.

    Friendly and professional service. Really appreciated the personal help I got when sourcing custom cushions for our dining bench. Foam & Cushion does custom cushions but I had found some upholstery fabric that I loved and they were able to order the foam, batting, and sew the cushions. They turned out PERFECT!! Thank you!

    Back and bottom cushion refilled.  Feels like new!
    Steve X.

    Grey was masterful in recommending, measuring and finally restoring cushions in our sofa and loveseat. The whole purchasing experience was smooth from the first phone call to the last visit to get the cushions filled. The new foam they put in is way better than what came with their chairs, and we paid a pretty penny for them in Ethan Allen. The only minor downside is that we live a little far from the shop so it wasn't the shortest commute, but hey, I am sure it would've costed more if they were in one of those posh city centers. Give this place a shot if you have a saggy cushion, you will be amazed what difference a new filling can make and your butt and your back will thank you for it

    Our new bench pads to match our umbrella.
    Gary W.

    We purchased a teak dining table that didn't come with chairs. The place where we bought it from built us custom, two person benches. But the thing that really made the set complete were the custom bench pads that Foam & Cushion made for us. Very reasonably priced, great communication and completed when they told us it would be. Can't wait to host dinner this weekend.

    Custom size bench cushion

    We love our new bench cushion. We went in with dimensions that we couldn't buy elsewhere. He was able to order and cover our new seat.

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    7 years ago

    The new foam in the sofa cushions made such a difference. I wonder why I waited so long. Service was great.

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    Page 1 of 2

    Ask the Community - Foam & Cushion

    Hi - I have a couch that the leather covee is peeling. Can you fix/replace the syntethic leather?

    Sorry Joann...we don't provide that service..we are able to re stuff the cushions with new foam if the covers are zippered. Look online for a company called Fibernew to help with the peeling covers.… Read more

    Don’t See Your Question? Ask Away!

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    Mattress Firm Concord Avenue

    Mattress Firm Concord Avenue

    4.4
    (71 reviews)
    $$

    Mike (supervisor) demonstrated superb customer service skills…read more I had issues with shipment on a box frame that I ordered online. I called the Concord Ave location and asked if he was able to assist me with tracking my order. He not only provided multiple options to resolve my concern, but he also acknowledged my situation and showed empathy. Mike was attentive and ensured all my concerns were addressed to have my bed set before the holidays. Mike truly took his time to hear me out and ensured I understood the entire process. I never once felt rushed with him and assured me that everything will be ok. In addition, Mike always "kept the door open" with me by telling me not hesitate to reach out if there are additional things I need. He felt warm, personable and approachable. As someone with years of retail experience, Mike hit the nail on the coffin with his customer service and social skills. Thanks Mike!

    This is an update to the review. I left six days ago. When I shopped and ordered my new mattress…read more It was scheduled for three days later after I bought it. Into a new apartment that I just rented. I got a message the night before from the delivery people Saying that they would be there on Monday, August 11 between 12 and 2 PM. On August 11 at 11:50 PM I got a text message saying that they would be there in 10 minutes. That put them there exactly at 12 noon. I was surprised to see another very nice woman come down and ask if they were delivering her mattress . As it turns out she had just moved in the day before to her apartment and they were delivering for both her and myself our new mattresses. They were the nicest, polite delivery persons I've ever met. They were not only there right on time, but they delivered both our mattresses within an hour. They were very conscientious about being careful bringing the mattresses in and setting them up. I had an adjustable bed and I was worried about possibly they might scratch the floors or leave before everything was taken care of. But they've made sure that the bed was set up exactly how it was supposed to be and they were extremely careful and conscientious about bringing the basin and the mattress. I have no complaints about the Service delivery. These guys were awesome. They kept me informed every step of the way on the day of delivery. If you're thinking of purchasing a new mattress, I highly recommend that you first look at mattress firm in Concord. Mike took very good care of me when I was there and extremely knowledgeable and answered all of my questions and then some the delivery people were excellent. I had no issues with them at all they showed up right on time between the two hour window and gave me 10 minute notice that they were on their way. This place is awesome. Highly recommend it.

    DFW Furniture Warehouse

    DFW Furniture Warehouse

    3.5
    (95 reviews)
    $

    I don't like to leave negative reviews, but unfortunately, we had a really disappointing experience…read morewith DFW Furniture. At first, we were excited because the couch we purchased is nice and comfortable. We spent around $2,000 on furniture and paid an additional $200 delivery fee. The sales associate clearly told us that delivery would include removal of our old couches. That did not happen... When the movers arrived on Thursday, they delivered the new couch but refused to take the old ones. We were left with FOUR couches crammed into our living room and hallways, making our apartment basically unusable. When we asked the movers, they said it wasn't on their order. To make the matters worse, we tipped the movers under the impression they would be handling everything as promised ... but they simply left. When the movers called their supervisor asking for approval to pick up the old furniture, their supervisor said "No. Just leave. I need you guys at the next location." We contacted the store immediately, and the associate said because she forgot to notate it on the invoice that the old furniture needs to be removed, she would find someone to pick them up later that night. No one came. The next day, Friday, we followed up again and were told someone would "for sure" come Monday, leaving us with a claustrophobic living room for an entire weekend. Monday came and we received a call saying there was nothing they could do. No pickup. No solution. We were then offered a $100 store credit because apparently that's all they could do after spending $2,000+ and dealing with a situation that made our home unlivable for days. This entire issue happened because the associate failed to note the furniture removal on the order. We ended up having to rent a U-Haul and haul the couches to the dump ourselves, paying additional costs out of pocket. This experience was extremely frustrating and inconvenient. The lack of accountability and follow through is unacceptable. We will not be returning. We initially thought we would be able to purchase all of our furniture here, as we're in the process of replacing everything. However, after this experience, we will not be coming back. Originally, we planned to get an entire new set of furniture that same day & I'm honestly so glad we didn't because I can't imagine having double of everything in this case.

    When I first walked in the place good vibes good energy, made me want to give my whole bank account…read moreup just off the greeting , he was very helpful and understanding, he got me and my family to come back for the bedroom set we love this place 10 stars thank you .

    Mattress Firm Ygnacio Valley Road

    Mattress Firm Ygnacio Valley Road

    4.6
    (38 reviews)

    Dan was THE most helpful staff member. His knowledge of how the exchange process works through our…read moreinitial outlet purchase (FirmCare warranty), the mattresses I expressed interest in, and overall knowledge of mattresses in general, made me feel like I couldn't be in better hands. I literally called our local store off of Ygnacio Valley Road to ask a question I wasn't sure would be able to get answered by someone not in customer service, and 20 minutes later, I had the mattress I was after ordered and scheduled for next-day delivery (CHRISTMAS EVE). Most importantly, Dan was able to keep it within my given claim amount--so I didn't have to pay a dime. One of these days I'll have to go in there in person and thank him! Seriously, I know large purchases like this can be stressful, and I've encountered many salespeople who are hounding you to upgrade and add x and y and z for additional charges. Not the case here with Dan. Dan, if you see this, it's the broke college student you helped on Christmas Eve Eve. You made my holiday and my no-longer-sore back thanks you!! Happy New Year to you and yours!! P.S. To Dan's Boss, give the man a raise :)

    Zack was amazing! He's the New store manager highly suggest coming to this location. We assumed we…read morewould sit on a few beds and he'd be there IF we needed help. He walked us through the entire process, which mattress and each difference between all of them. WITH health support. Even suggested budget options so we could still get the same feeling. We went home with a new mattress delivery next day, full 10 year warranty, and a new Best friend. Best mattress experience! If you're considering it just do it!

    Sleep Number

    Sleep Number

    2.3
    (19 reviews)
    $$$

    I guess I'll take the time out and write a review on this store In particular... let me start by…read moresaying that sleep number is a great company with a lot of room for different types of growth/ innovation. What brought me into the store was looking for a new mattress for myself and my young daughter ...you know something pretty nice and sweet for our new home. I myself recently got into a pretty tough car accident so a good comfortable place to lay at night was at the top of my list... ah enter sales person Wanita I'm not sure about the her sleep number setting 65? But other then she was a huge help I literally got to try all the beds and really got a clear ideal on what to expect and what I should want for myself when it comes to this and it fits. I took a look at very cool twin bed for my little girl as Wanita walked away to get paperwork and a male salesperson walked me through everything for the children set ups. I think his name up was jake I can't remember entirely. But this duo here working the store was like really cool. Yes of course the MAKE the SALE motto was here but that HEY MAN WE CARE ABOUT YOU was felt extremely. Thank you sleep number. Seriously. I'll be back ... with friends and family.

    Here's the thing. The sale was great. It went smoothly, they…read morelet me lie on various mattresses as long as I wanted, everything was sanitary, and financing was available. All my questions were answered. It was great. But it's been about 2 1/2 years and the pump is broken. And the pump is literally the whole point of the bed. No pump and it's an air mattress that you can't inflate or deflate. Mattresses have a lifespan of 6-10 years in the US, and I have a 15 year limited warranty, so I figured I should be covered. No way that they would expect this incredibly vital piece of the product not to last even 5 years, right? I was wrong. Warranty coverage extends 100% for parts (but not labor) for the first year. After that, it's the customer's fault. Coverage declines to 35% covered (yes, a 65% reduction) after the first anniversary, and then a further 5% every year thereafter. This is crap. So I need to pay to have the pump shipped to me (at a very tiny discount), full costs of shipping because the technicians do not have access to parts, then full costs of the labor to have it installed, then full costs to ship the bad pump back to them. And tax. This is crap. (I could probably install the pump myself and at least save the labor costs, but it'd probably void what warranty I have left.) I loved my bed until a month or so ago. It was amazing and helped me get good sleep through some medical issues I had going on. I thought the company had done me well. I no longer think so. I will no longer be recommending Sleep Number to my friends and family.

    Tempur-Pedic Flagship Store - Walnut Creek

    Tempur-Pedic Flagship Store - Walnut Creek

    4.2
    (10 reviews)

    I've always pass by this Tempur-Pedic store in the Broadway Plaza Shopping Center in Walnut Creek…read moreand was often curious of what so special about these mattresses. It was Black Friday weekend, and they had a BOGO Free and 50% off specials on their pillows; it sure was a great opportunity for me to finally check this store out, plus my son was in the market for a new bed. The store was very clean and organized. We were welcomed by Mark and TJ. Mark informed us of the Black Friday Specials, even offered to give us a full demo which we gladly accepted. He had us lay down on 3 different mattresses, illustrating the different firmness, then Mark showed us all the bells and whistles of the bed base. We were amazed! At the end of the demo, we asked for quotes on a Twin XL which Mark provided reflecting the Black Friday discounts. We ask Mark if there was special financing, and they did at 60 Month 0% financing for Black Friday. My son applied and was pre-approved. There was something about Mark that we were so drawn to him, he was such a positive person, very knowledgeable, he answered all the questions we had, and most importantly, not once were we ever pressured to buy. I truly felt he was placing himself in the our shoes, having an understanding from a customer 's perspective. After giving us the quotes, we told Mark that we would think about it and get back to him. We did end up buying 4 Breeze pillows and a neck pillow after Mark fully explained the difference of each one. I was blown away with the level of exceptional customer service by the staff of this store which truly exceeded my expectations. I did have the opportunity to interact with TJ, Zubia, and Marina who were also so friendly and helpful as we were looking at other products such as the Teddy Bear made out of the Temper-Pedic material. After thoughtful consideration, and with Mark's input, my son did end up purchasing an XL twin medium hybrid with a Tempur-Ego Power Base Highly recommend this Flagship store for a positive customer experience! Special Shout to Mark who was readily available the entire time while we were there. Even after our store visit, Mark took calls from us responding to our purchase inquiries and advising the next steps of delivery. Now that's what I call GREAT Customer Service!

    They are great beds for a year or two then the foam starts breaking down and it's horribly…read moreuncomfortable. I have older Tempur-Pedic beds that are great. Don't even try to do a warranty claim Sealy bought them and it's a typical corporation and excludes everything. Don't walk run from this product. I wouldn't spend 5k plus on a bed that only lasts a few years. Very dissatisfied.

    Foam & Cushion - mattresses - Updated July 2026

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