What a refreshing and pleasant shopping experience! I came in during the Labor Day sale and most…read moremattresses were on sale with great discounts! Like 50% off! We were shopping for a full size mattress for our granddaughter and Said did a wonderful job of assisting us. She was able to crawl on and lay on a bunch of various mattresses and she liked them all! Especially the adjustable base model that is out of our budget. But we settled on a 10" foam mattress. Said mentioned that this was the last one in stock. We decided to buy it and then also purchased a bunkie board (instead of a box spring). We had room in our vehicle for the mattress because it came compressed in a box. The bunkie board was scheduled for FREE delivery the following afternoon. They call it Red Carpet delivery service and it truly was spectacular! Lots of great communication every step of the way. I received a text and a phone call letting me know when the two hour delivery window would be. Then the same 2 layer communication right before the two hour window saying they were on their way. The delivery of the bunkie board was right on schedule. My granddaughter loves her mattress!

This place is an absolute gold mine for all things bed. The pillows the prices the boxsprings, were…read moreamzing

Joel provided exceptional service and passed along the savings that he creates using his unique…read moreapproach to the mattress business. Now if you need funny television commercials, high cost storefront retail locations and salespeople try to up sell and pressure you don't come here. If you want great prices, quick delivery and a straightforward approach to buying a mattress this is your place. We purchased a hybrid king mattress with adjustable remote controlled base and it's amazing. They delivered and set up the new bed, dismantled and took away the old frame/box springs/mattress. They even put on the mattress cover! Five Stars highly recommended

I had the best experience with Joel! This is the place to go if you want quality at a great price!read more

I'm still trying to figure out if I was had. The owner, Chris, never stopped talking over Will, the…read moresales Rep. They were both really attentive. I contacted them because of the prices advertised. However, I paid what I'd pay anywhere else, so I'm not sure if I really got a deal. According to Chris, he designed the mattress that I purchased and the coil system is better than other brands. If that's true, maybe I got an amazing deal. I honestly don't know if he's a slimy salesman who was blowing smoke up my behind or if he's really that knowledgeable of mattresses and I really got the best deal ever. After reading the other reviews, I'm inclined to think that he blew smoke up my you know what. He was very flustered, talked really fast and just had an overall disingenuous demeanor. He reminded me of an addict craving a hit. I wanted to google the product and read the reviews, but all the invoice says is "Mcc8 14" King Mattress". Not sure how to feel, but I wouldn't recommend him. I came in for the $523 king sale. Sounded too good to be true. I should have trusted my gut as his sales techniques are very aggressive and unprofessional. As you can see, I paid a lot more than advertised, so the advertisement is absolutely false. Matttess isn't bad. I just felt taken.

I highly recommend this store!! I came here because of the reviews & the reviews are accurate. This…read morestore is transparent with everything. Gary was able to help me find my new king plush mattress with an adjustable frame, two pillows & mattress protection right under my budget!!! He was able to get me financing at no APR for 3 months, he worked right at the budget he was given. He was not pushy at all. Gary was kind and well educated within the mattress industry. He was able to educate me on certain brands, what they are known of. He was able to find me the mattress that would suit best for my liking and right at $500. There are certain brands that have lifetime guarantee I would make sure to ask the mattress sales person is aware of this, Gary in fact was aware! I had gone to Mattress Clearance and decided to check out Mattress Firm before I bought anything with Gray. I thought of going to Mattress Firm since they are a corporate store as well as to review pros and cons, I can assure you that Mattress Firm sales people are hungry and very educated in their mattress knowledge, they quoted for almost triple for what I paid at Mattress Clearance. When I let the mattress firm know my budget it was as he was not interested in the sale anymore, which saddened me. I then went back to Mattress Clearance to get my furniture from there, Gary was able to get me a free pillow and a free mattress protection. From now on I will only buy my future mattresses from Mattress Clearance on Plano Parkway and I will let my family and friends to only go here. I am extremely happy with my purchase

A broken water heater above our bedroom sent us to Sleep Experts in Plano. There we found Moni…read moreSimm, the manager. Her low key style was exactly what we needed after the construction chaos in our home. We found three mattresses that fit our needs. At no time were we pressured. We left the store to think about what we needed, and when we returned several days later, Moni was there to greet us. We explained the information from our insurance company and gave her the parameters on pricing. She went to work on the numbers and soon came back to us. She apologized that she was over a bit from the figure from the Insurance Company. We held our breath till she shared that it was $50 over. We all laughed then signed up. It will be here soon. What a treasure Mani is and what knowledge she brings to the sales floor. As a 25 year veteran of Neiman Marcus, I know good selling when I see it. Glad we bought from the best.

Hank was covering for the store manager was on vacation. Hank did an excellent jobin explaining…read moreeverything and ensuring that we were satisfied with what we were purchasing. It was a major purchase for us since we haven't made a mattress purchase in over 10 years.he was very knowledgeable about all the different styles. He also threw some personal information about himself in there as a respects to mattress choices and which type of mattress that he used. Even though the computer system for some type of evaluation of sleeping habits was not working, he filled in nicely. I walked away feeling I had made a great choice and confident in the product.

I purchased a mattress here today and cannot say enough amazing things about David O! He was very…read morehelpful and made my mattress firm experience great. Knowledgeable, helpful, and kind. I definitely recommend this mattress firm if you're looking for great mattresses at great prices and salesmen that aren't pushy and just trying to drain your wallet!

I purchased a mattress from here. The mattress was defective. I was given another at no cost. I was…read moretold if this one had to be replaced I have to pay a 250 dollar return fee even though it was defective. I have been calling the district manager for 2 weeks and still no return call.

Update: The owner of the store called me the day after I posted this review to apologize and he…read moretried to locate a new sectional. There wasn't a full set available so he refunded my money with no issue. Thank you for your quick response and resolution.

Really good store, I came in for some furniture and they did help me find the right mattress for my…read morebedroom and hook me up with some really good prices

Associates in the store were so helpful and made the couch buying process quick and easy! I ordered…read moremy couch on Saturday and it was delivered by Tuesday at 1pm. The white glove delivery service is 100% worth the $119 charge. Everything came pre-built, wrapped in Saran Wrap, and placed exactly where I wanted! The best couch I have found for $600- so comfy and high quality fabric!!

I walked in and was instantly greeted by two employees and offered refreshments! They gave me a…read morequick run down and then let me browse the floor freely and without interruptions which was wonderful, as most furniture stores do not do this. Tayla was super sweet and helped me narrow down my choice and was able to answer all 10000 of my questions with a smile I really appreciate her help today! The furniture was super comfortable and they have great deals! 10/10 would recommend coming to this location.

I shopped many mattress stores these last months. I found Good Mattress in Plano as the place to…read moresee many well-reviewed, competitively priced mattresses that were not in many other showrooms. The store and staff have a refreshingly relaxed vibe. I worked with Daniel. He listened to what I wanted, showed me the mattresses that fit my preferences, and was very low key about the whole process. He was so knowledgeable with obviously vast experience. My antique bed had support issues with its frame, but he knew exactly how to solve the problem. From purchase to delivery, the process was perfect!! (My new bed is awesome!)

I will be honest that I did not buy anything from this store, but they were very nice and helpful…read moreand I would recommend them to others!

We found ourselves at Weir's during an exhaustive (and exhausting) search for a new sofa and…read moreloveseat. I was beginning to feel like Goldilocks after repeatedly coming across ones that were too soft, too firm, too big, too small, etc., on a mission to find ones that were just right. Just as other yelpers have pointed out, this store is full of salespeople yet very few showed any interest in us while we meandered through the upstairs and downstairs showrooms. This isn't a problem for me personally because I'd rather browse in peace without the added pressure of being followed and watched like a hawk. As we were walking towards the door, ready to check this place off our list and move on to the next furniture store, an orange-y brown leather sofa caught my eye. My immediate thought was that it might be nice if only it were in another color, then lo and behold I spotted leather swatches nearby in a handful of colors. Suddenly, not one but two different salespeople stopped to offer assistance. After a brief but successful sales pitch, the next thing we knew we were practically skipping out of the store in glee, receipt in hand, having FINALLY found our new sofa and loveseat, which we ordered in black. We were told that it would take about 10 weeks for our furniture to arrive, but it actually only took half that time. The entire delivery process was hassle free. They had openings within the next couple of days with short windows of time. When the delivery guys showed up they were on time and quick but careful while dropping off our pieces. Our new sofa and loveseat look great and feel well manufactured. I haven't noticed any flaws thus far. After they have had some time to get worn in and thoroughly tested by our in home quality control group (i.e. kids) I'll update my review.

Quality furniture, knowledgeable sales people and in-house delivery employees. We have hought…read morepato furniture, recliner, tv console and kitchen table and chairs over recent years. Consistent and high quality experience every time!​

Teresa, the store manager, is amazing! She is knowledgeable, kind and made my mother and I feel…read moreheard. I will not shop anywhere else for a mattress again,

First i just want to give thanks to Marcus at the plano at central expressway store who helped us…read morefind the right combination of mattress and base for our needs. He was very professional and friendly and helped us get to what we wanted/needed very quickly. Although the price was higher than we expected, we wanted what we wanted and ended up going for it thanks to Marcus pointing out several times that there is no interest financing and that made it a no brainer decision. We are happy with the set we chose but this review is more about Marcus' professionalism and how he helped us make it happen. Kudos to mattress firm for employing people like Marcus.