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    Relax The Back

    3.8 (13 reviews)
    Closed 10:00 am - 6:00 pm

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    8 months ago

    I found just what I was looking for and the gentleman store clerk was helpful. Very friendly service.

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    9 months ago

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    SleepNation - Park Meadows

    SleepNation - Park Meadows

    (24 reviews)

    $$

    We went here on whim, & Pete solved all our issues! Their products are all locally sourced & made…read morein the US. Our buying experience was painless, & we felt like PETE hooked us up. We've tried Urban Mattress & Sleep Number..not impressed with those. We will continue to do business with Sleep Nation years to come.

    Recently moved to town and was in search for a mattress. Found one quickly at SleepNation that fit…read moreour budget and was reasonably comfortable for the price. While I am happy with the product, I was extremely dissatisfied with the customer service I recieved here, which was shocking, due to the positive reviews I had read beforehand. I ordered the mattress and was told it would make it here in three days and that they would call me to set up a delivery time. No one called, I had to call THEM to set it up. Delivery day comes around and I've waited around all day, it's 30m before the delivery window closes, so I give Sean (the owner) a call. He calls me back telling me he has no idea where my mattress is or when it will arrive, in other words, it's been "lost"? Why wouldn't I have heard about this earlier? So, I'm still calm at this point, although irritated because I've been the one having to hound about the mattress and...now it's lost. It takes over a week for our mattress to get to the store...10 days actually. I've been sleeping on a blow up mattress this entire time. AGAIN, I have to keep calling Sean to figure out what is going on with the location of the mattress. He finally offers to bring me a queen mattress version of the mattress I had ordered, because I was about to cancel my order. Then, one of his guys tries to get me to sign a document stating that I am recieving the KING I ordered...not happening. So my mattress arrives (apparently) and I only find out because I have, once again, had to reach out to him. He wants to deliver it at his convenience, without much warning, "how about in 30 minutes?" How about no. This whole time the only information I recieved about my mattress and its whereabouts were by having to find out on my own. The whole time the owner was so non chalant about the whole thing, had no sense of urgency, was unapologetic, and to make things even worse, he offered to refund my delivery fee...and then BIG surprise, I had to REMIND him. When you own a business the most important aspect of your job is providing customer service. This was absolutely horrendous. Take your money some place else, it's not worth the risk.

    Tempur-Pedic Flagship Store - Lone Tree

    Tempur-Pedic Flagship Store - Lone Tree

    (2 reviews)

    Stopped by this store while shopping around for a new mattress. The staff was very knowledgeable…read moreabout the products and easily steered us to what we were looking for. There was no pressure whatsoever from them to buy and we ended up making the purchase. I would recommend the store to anyone shopping.

    If you want a tempur pedic, DO NOT buy from the store and go to denver mattress or ANYWHERE else…read morethat sells them. We finally got our tempur pedic bed and let me tell you. We would not purchase through them again. After taking apart our old bed/base in preparation for our delivery, the bed was not delivered on the date and time it was scheduled for. We weren't able to reach the delivery company and physically going into the store was a waste of time as they said "it shows in our system the bed is out for delivery." Fast forward a week later we had another scheduled time. Got a call that the warehouse did not even have our bed so we had to reschedule again. For two weeks my pregnant ass was sleeping on our mattress on the floor. Not pleasant. When the bed finally gets delivered, the delivery company does not ask how high we want our base. It's put at the highest height which reaches my belly button. Also difficult getting into a bed that's too high when you're 8 months pregnant. One side of our split adjustable base does not even work. Eventually it works when I plug it directly into the wall instead of an adaptor. However, we were told the split bases would be synchronized with each other since we do not have a split mattress, just split base for the purpose of getting a split mattress down the road. They are not synchronized. The delivery company stated they would contact tempur pedic in regards to our issues and they would call us. We still haven't received a call. Now we get to somehow manage to lower the base height with a big pregnant lady attempting to help her husband. The store employee warned us their new delivery service was causing a lot of issues. We've gotten apology after apology via email because no one can seem to call us to make it right. Nothing has been done to make this hassle worth it. Give us some free pillows or a dang discount.

    Sleep Number

    Sleep Number

    (13 reviews)

    For your own good.....just don't! I have spent over 10k in the last year here. And was recently…read moretreated so poorly after a purchase that they messed up. It was 100 percent their fault. I was okay with it as crap happens, but the way I was treated was not okay.

    After 5 years of sleepless nights from an overpriced mattress my wife and I decided to make a…read morechange! She did a ton of research on sleep number and I did none! We stopped in on a Saturday morning after brunch to "window shop".... everyone knows there is no "window shopping" after brunch! I was not looking forward to this shopping experience having recently visited other mattress stores where they treated us terribly and then begged us to put even a dollar down to reserve the sale price on something we didn't even like! Just inside the door, we met Jim. He took us from mattress to mattress explaining how the technology works and all the features and benefits. As soon as he hit my sleep number (55) I was SO ready for a nap... keep in mind we had just come from brunch but I'm pretty sure that was not the only reason for my level of comfort! After just a short time and 3 beds later, we had fallen in love with the perfect one, P5! From there, super simple transaction! Jim set us up for delivery just 6 days after purchase. I could go on for days about how amazing our sleep has been lately and how absolutely wonderful our sales person Jim Mince was but I think you should experience that all for yourself! Ask for Jim when you go in! Delivery... I received emails on updates the entire time and was curious in the final email where they said setup up may take up to 2 hours. I mean, I was prepared to make the drivers lunch after their efforts. The morning of delivery they called 45 minute prior to arrival saying they were arriving in 45 minutes and they followed all of my entrance instructions to access our condo. Set up took 20 minutes from the second I met them at the truck to the second they loaded our old mattress to haul away. They took time to inform use how the SMARTBED (in all caps because I can't believe we now have a SMARTBED) syncs to our phones and Fitbits. They were so pleasant and even took the time to say hello to our pets. Today Jim called to see how we are sleeping... I mean who does that?! Only a business that truly values your satisfaction and a sales person that really cares about what he does! Thank you Sleep Number! I am sleeping like I have never slept before!

    Relax The Back - officeequipment - Updated May 2026

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