Beautiful furniture store! This review is solely from browsing - haven't purchased from here yet. I…read moredid enjoy walking through the showroom though for major design inspo. The whole interior is gorgeous. I'm currently in the market for a new couch and have some specific "musts" in mind. CB2's Faible couch collection is a dream and their Lumis couch collection is like their RH cloud couch dupe. Huge comfy couch goals! Was great to see and get a feel for the dimensions in person. Had a really friendly sales person approach me quickly, but wasn't pushy at all. I didn't have a lot of time in the store today (had an appt nearby that I had to get to), and he fielded some rapid fire questions about the couches nicely and knowledgeably. I may be back soon! While I didn't have a chance to look at prices throughout the store too closely, it doesn't seem like it'd be the most budget friendly spot. But I got the first impression that price fits/matches the quality here!

Leon & Lulu are the owners' dog and cat. I discovered that when I told my associate, Susan, that I…read morewas taking photos for Yelp. I was then given an impromptu tour that I truly enjoyed. The store is full of eclectic and vibrant decor that will speak to the hearts of artists everywhere, ranging from clothing, to furniture, to toys and museum quality gifts. It has a variety of quirky finds that I've never seen before. The intention here is almost like a local gallery exalting each stunning piece of art, no matter how small. The pieces ranged from the very tiny porcelain dog, which was about the size of your thumb, to the very large bears, that were furry and taller than me. Colorful, diverse art dotted the walls and were displayed in all different living room themes for all different tastes and styles of home. This was a clever idea. You could picture the decor in your own home. "Buy local" is the intention here and deteriorating properties were bought up by the owner and given a stunning facelift to elevate the community. This was a closed down roller rink. There was also a cinema next door that turned to a gift shop and off beat eatery. The unique history of each is preserved in the original artifacts throughout. Being that this is art focused and unique, don't have the expectation of Walmart prices. Of course you're getting one-of-a-kind quality pieces that will make your heart sing when you see your selected art displayed proudly in your home. Leon & Lulu also will give you a discount for your birthday if you share that information. If you're in Ferndale, Clawson or Detroit, put this store on your must visit list.

I have to give credit to my wife for finding this place. She heard about it from a colleague and it…read moredid not disappoint. If you're looking for something unique, funny, fun, or more of a traditional purchase then this place is for you. We were able to purchase some very cool gifts for friends and family that were tailored to their personality. The shop's staff was very friendly and helpful when we needed them and they were also pretty available when we needed someone even though they were a bit busy. As for the prices I would put them on par for a place that sells the selection that this place has. You can find some items that are cheaper (not cheaply made), and other items that are pretty high (saw a pillow for around $300 ). I will definitely be putting this place on my list of shops to go for the next time I need to shop for friends and family!

I found this store to be very helpful and they had a lot of nice pieces. I purchased three…read morebeautiful matching Thomasville end tables and sofa table. Great price, easy to work with. Wish they were open on Mondays, I work full time and it is hard to get there sometimes.

I have been a consignor for 4 years. This is the best place to sell quality items. Highly…read morerecommend them.

I worked with Rita and had a wonderful experience. She helped me get the right sectional for our…read morespace. The contemporary furniture is beautiful and very well made. it was a very pleasant experience.

Nicely tucked away modern furniture store off the beaten path and away from the soccer moms and…read morestepford wives of Birmingham. This place carries a wide variety of designers, but what brought me here is the Herman Miller and Knoll furniture that is hard to come by around here in this area. I was greeted by a woman behind a desk and was helped with what I was looking for, which happened to be the SAYL chair by Herman Miller. She was very friendly and helpful when it came to what my questions were. Its a very clean and beautifully stark showroom. If they had a kitchen there, I would set up shop there as my home, since its got nice tall ceilings and a long display area. If you are in the area and you are in need of modern and contemporary furniture, even the mid century modern classics.. then drop by and have your credit card ready. Stuff isn't cheap, but quality never is.

Great selection of high end finishes and fixtures, custom furniture and building materials. I visit…read moreoften when shopping with clients! Sarah, The Lux Group

Amazing spot for seeing what's possible for your remodeling or new construction job. Could spend…read moreall day here-like a field trip. Expensive.

3/12/2025 Gormans Furniture delivered our leather recliner. We ordered the recliner end of Jan…read more2025 and it arrived just as ordered. We were wanting a smaller, less bulky recliner for our upstairs bedroom and this style fit our needs. The craftsmanship seems to be well made, great quality and the pricing was a bit on the higher side. The delivery crew took great care getting the chair up the stairs and around the corner without scuffing the newly painted walls or the chair itself.

I decided to stop here to see if I might be able to find a bedframe that would be reasonable and…read moredecently priced. The last time I went to this store was at the Novi location. Our whole living room set and dining room set is from there. Not exactly the most cheap place or low end. Let's see what we can find today. Nancy greeted me at the front door. She asked me what I was looking for and I told her a bedframe. She told me that there's displays set up all around the store and to feel free to look around. I perused around the store looking at every bed and the location. I only saw a couple beds that were of interest to me. I finally went back and looked for Nancy and asked her if she had any darker finished wood bed frames. She flipped her page and I noticed that they had a lift bed available. Interestingly enough we've been looking at lift beds for the last couple weeks now. This is the first time I am seeing it at a store other than IKEA. The bed I picked out by Durham with the Soma wood finish came to just under $3700. With the current discount from 40% to 70% off it would be $2,771. It's made of solid wood and I picked a simple wood panel board as well as footboard. It also has solid wood bed rails. The lift itself is a steel metal frame. There's a $99 delivery charge. Their delivery workers and staff will install and unpack the bed frame for us. The lift bed allows for storage underneath the bed, and the metal steel frame will provide the appropriate support for the mattress. And no longer requires the boxspring. Nancy said it could take about a week before she gets word from the warehouse on when the bed will be available for delivery. She said it could take up to 12 weeks to get the bed, but she would know more when she hears from the warehouse. She will let me know in a week or so and text me an ETA. No contact after two weeks about my delivery date. I had to reach out to the store to find out for myself after a few weeks after my purchase and no calls. The customer service was already tepid up until the sale was in the bag and papers were signed. Not what I was expecting for a more expensive store and definitely not the same level of customer service as what I received from their Novi location. I suppose I should have gone back to their Novi location since I have always had better customer service and experience there than I did at the Troy location. No word after 3 weeks about timing for my lift bed delivery, yet I received a text from the sales woman asking to leave her a review after a week. Does she really think she's going to get a glowing review without following-up with me and letting 3 weeks go by without any information about my order or any timing updates at all. It feels like good customer service is now become more of an exception rather than a rule. Follow-up and follow through should be a rule and not an exception in this or any service industry. I spoke with Delora at the billing or main desk area. She said Nancy is usually good about following up with her customers. She gave me the latest ETA for delivery for end of April. Who knew it would take 3 months to get a Wood Lift bed. I received a thank you card from my sales rep, Nancy P. Over a month after purchase. I kind of felt bothered that she has asked for a survey and now this empty thank you card to me. It feels very much like her going through her normal process or motions as the role of a sales woman at this point. A call or text to let me know what I could expect my ordered bed is all I cared about. If you want to know anything about your delivery, best to reach out them, as they would likely not have contacted me until it was due for delivery and to collect the other half of the dues. I paid half the day of the purchase, and I will pay the other half the day before it gets delivered I finally got a call by end of March that my bed was in stock and ready to be delivered and assembled. I spoke with Shelly. She and I arranged payment for the other half of the statement ahead of delivery for the first week in April. The bed took about 10 weeks to come in for delivery. Does that mean my bed is newly built then. I put the order in on January 21st. I got a call a few days prior to the delivery date that gave me a 3 hour window, 8AM to 11AM. The delivery was the easiest part of the entire experience. Called me about 10-15 before coming to the house. They were in and out in less than 40 minutes. The new lift pad goes up quite easily from the metal frame. It definitely takes much more force and energy to drop the bed back down. The color matches the existing dresser and bedroom set in the spare bedroom perfectly. I do like the simplicity of the headboard. Hopefully won't bed lifting and dropping the bed too often.

My husband and I recently purchased a new outdoor dining set from West Elm and since we purchased…read moreit online and this is the only West Elm location in Michigan they get the credit. When I ordered it it was a bit delayed in terms of delivery (as most things are these days) and during that time the price went down by a good percentage. I called their customer service to see if I could get a price adjustment and they were kind enough to assist and get me the discount. Score! Also, I assumed the items would be shipped but they were actually delivered by the West Elm/Pottery Barn/Williams Sonoma delivery team, and they brought the items and set them up for us. I thought I was going to spend my evening putting furniture together and breaking down boxes but all I had to do was arrange the pieces where they needed to go. Double score! The set is sturdy and great quality. The table is very heavy, as are the chairs and the bench. Our previous table was light weight and as such was beginning to fall apart after a few years. This piece, I think, is going to last us a very long time. And it's made from sustainable wood to boot. Triple score (for the environment!). I can't wait to have our first meal on the deck on this new beautiful set!

Far and away the worst customer experience I've ever had…read more I ordered my daughter a loft bed for her 10th birthday, and I paid for white glove delivery bringing the total to over $3,000. First the delivery crew was an hour late beyond the scheduled window. West Elm also didn't ship the hardware required for the delivery crew to assemble the bed. I was told that I'd get a call in 48-72 hours, so I waited. Of course, no one from West Elm ever contacted me, so I reached out for an update. I was told that I would have a response in 10-12 business days. Meanwhile, my daughter still doesn't have a bed (or her birthday present), and West Elm has left a pile of parts dangerously scattered across her room. I called and asked to speak to a supervisor, and I was kept on hold for over an hour before I was told there was nothing a supervisor could do to assist me. Then, they asked me (and I quote), "why don't I just go to a hardware store and buy what I need to put the bed together?" I would love nothing more than to never deal with this company again, and if they gave me assembly instructions then maybe I would go buy anything I could to put it together myself. I asked them to email me the hardware inventory list and they said they didn't have it. I realize that mistakes happen, and I was just looking for someone to help fix it. Instead, I was met with ineptitude, apathy, and rudeness. Do yourself a favor and buy from anywhere else.