This is one of the best Home Goods I've ever shopped in! The employees are friendly, helpful and…read moregenuinely seem to enjoy working there! So nice to see in the retail environment these days! Their selection is always much better than the one by me in Rochester. The store is neat and organized, no matter what day I go in! I got a great deal on a rug and a chair! Kudos to the management team at this location!

This store is clean, well-laid out and loaded with a lot of items at great prices. Mom rides in her…read moretransporter chair when shopping and we had no problem rolling through each and every isle, in fact we had plenty of room to move over and let other people move through as well. There are so many departments in this store for every area of the home. Mom and I love the kitchen area where we can browse pots and pans, mugs, wine glasses and an endless array of utensil related items. They have a very nice section of floor rugs as well as unique furniture that is well made. I especially liked the round blue recliner that swiveled and rocked. There is a very large area for pet lovers where you can find everything to please your pooch or kitty minus the food. Lots of pet beds, toys, pet clothes, leashes, you name it they have it. If you are in the area near Square Lake and Telegraph come check out this well-stocked, clean store.

Dan and his team did a great job replacing all of the carpet on our second floor. The measuring and…read morequoting process was fast, and he was great about getting us samples and educating us on all of our options. The installation turned out beautifully and they left no mess behind. I highly recommend Parks Floors!

From the owner: Sales and installation of Carpet, Hardwood, Luxury Vinyl, and Custom Rugs.read more

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

Got carpet cleaning done with them. Staff was very kind and they have reasonable pricing. I am a…read moreno shoes household. I appreciate that they wore booties. My biggest pet peeve is when people (maintenance, plumbers, etc.) put on booties, then go outside to get something and come back in with the same pair, or reuse booties they used at other homes. I was at first worried, but they redid any spots they might have stepped on without me even asking and worked their way out of the house to limit stepping in spots they already did, which tells me they are attentive and actually serious about cleaning!

Office and carpet techs extremely professional and knowledgeable. Would use them in the future.read more

I would avoid this store / company by all means. I purchased a floor model and was told by the…read moresales person that the warranty regarding craftsmanship would remain in place. Less than 5 months later a seam separated and when I tried to file a warranty claim, I was told that it was not covered. I explained my conversation with the sales person and I was called a "Liar" by a customer service representative (Mason Savoy). Terrible experience. Quality is terrible, customer service is terrible.

After visiting other furniture stores we walked into EA not in high hopes of finding what we were…read morelooking for.... Delora and Tina found everything we wanted and were so helpful. Best design help and customer service! Easiest furniture shopping ever!

Perfect place for home decor! I shop here for almost anything for my home from furniture to linens…read moreto artwork to seasonal items. It is the absolute best during the holiday season. Besides the vast selection and array of items to choose from the staff is super friendly and always willing to help you locate items and optimize deals. The prices are decent and there are many ways to save. There is a rewards club available for sign up at the store, there are always special offers happening and the clearance is the best. You can even order on the website and purchase items for pick up or delivery. If you like home decor then this is your place!

At Home is exactly where I should've stayed because I always end up buying something I don't need…read morewhenever I come in here. I've bought three body pillows from here and I don't see any signs of slowing down anytime soon HA! Now if you compare this store to the location in Utica you might be a little disappointed as It's not as flashy, nor is it as well kept. In the back of the store they have quite a few aisles that are just bare, and I can't tell if just slow business or just major renovations. Either way, not the best look. The good news is that there are plenty of great furniture and décor to choose from, and often-ample deals you'll spot while browsing. Since Halloween, Thanksgiving and Christmas are all right around the corner, they've already put out a ton of decorations and items all around the store. Of course, they have their usual furniture, wall décor, rugs, kitchen supplies, bedding, etc... As most home décor, stores have. This go around I picked up a few fake plant pieces, a few towels, a new shower curtain, and a few candles. I think if you can really dedicate some time and you can really find some good stuff, but the store itself is really somewhat cluttered. They seem to be a little understaffed, but the employees have always been kind to me so I don't have any tragic customer service stories. I'll stop by again soon to see what I can find, but someone needs to really get in here and do some cleaning/organizing.

I can't say enough about Birmingham Design I have been working with Kristi for 10 years now and she…read morehas does a great job of creating the home I always wanted. She listens to what you want and works hard to find the items your looking for to create just the look you want.

As a long time customer of BIRMINGHAM DESIGN STUDIO, I have furnished my home with their furniture…read moreand accessories. I enjoy the presentation of furnishings as they could appear in a home setting, each vignette displayed with finishing touches of artwork, pillows and throws.

I've had the pleasure of doing business with crw multiple times…read more It is by far the most relaxing showroom that you can get when it comes to flooring, it doesn't feel like a dungeon when you walk in. They provide personalized service and you're dealing with real people- instead of whoever is on shift at the big box stores. I especially like the samples they have as well as their expertise. Highly recommended.

On April 15, I came into this store and placed a special order for tile. I was told by Tommy, whose…read morereal name is Haitham, that my order would arrive within five business days. After that time passed, I received another call saying the order still had not arrived. At that point, I requested to cancel the order and pick up my check because I could not continue waiting. Shortly after, Tommy (Haitham) contacted me again and promised he could get the order within 10 more days, so I agreed to continue waiting. After 22 total days of delays, excuses, and lack of communication, I became extremely frustrated. What disappointed me most was not just the delay itself, but how the situation was handled. After expressing my frustration through text messages, Tommy (Haitham), instead of having management or the owner professionally address the issue, involved people from my community who had absolutely nothing to do with this transaction. I started receiving calls regarding a private customer dispute. No business should allow an employee to involve outside individuals in a customer issue. That was extremely unprofessional and inappropriate. I later spoke with the owner, Simon, and explained the entire situation. At the beginning of the call, I even asked him what the company's mission was, and he stated that it was to make customers happy and satisfied. Unfortunately, I can honestly say I left this experience feeling neither happy nor satisfied. The delays already caused enough stress and financial loss due to rent and project setbacks, but the employee behavior and management's acceptance of it made the experience even worse. For the record, I never used disrespectful language toward Tommy (Haitham). I simply asked Tommy (Haitham) to stop contacting and harassing me, and I expressed how frustrating and exhausting this situation had become after weeks of delays and broken promises. I do not recommend this business based on my experience. Very disappointing overall.

I received service from the people from Dearborn Carpet. They were on time and fast. They got my…read morekitchen completed within 2 hours. I am so happy I contacted them. I am so very pleased on the work they do. They are awesome. I have told a few of my friends about them and their work as well.

These guys are quick, professional and priced to sell. I was looking for a bargain carpet for a…read morerental that was in stock. I found almost exactly what I was looking for in a similar color and it was installed in a few days. These guys are the bomb! Will buy again.