Buyer beware. We normally like to use small and locally owned businesses, and find that they…read moretypically provide superior service. That isn't the case here. Our new mattress was delivered, but the crew refused to take our old mattress and foundation, contrary to what Tarik had told us would happen when we purchased the new set. The installation crew leader was rude, unprofessionally dressed in pajama pants and driving a rental truck, and told us that they could not put the old mattress with into their truck because it had slight staining. He indicated that they were a subcontractor to the store and not employees. You had to look very hard to find a small sweat stain on the mattress, which was their excuse. To make things worse, he then said that they couldn't dispose of the foundation because they only take complete sets of mattresses and foundations. He said that they donate the used mattress to churches, but nothing of this nature was mentioned when we purchased the mattress. Our 12 year old mattress was quite worn out and I can't imaging anyone wanting it - it is ready for the landfill. Basically, we feel that we were lied to by Tarik. Should anything happen that requires a warranty, I no longer trust this store, as my gut feel is they would shirk their responsibility or tell us more lies. We were shopping for two mattresses, but I can tell you that the second certainly won't be purchased from this store.

Wow! What awesome service we received here. My husband and I were in search of a new mattress and…read morewe both had different preferences on types of mattresses we thought we'd like. The daughter who owns her store with her mom was super helpful, giving Recs and letting us try out each mattress. We went to a large mattress store after this and got terrible service and Ended up going right back to Mattresses and beyond to buy our mattress. We love it! Highly recommend.

Best game around if you need a great Mattress. After looking…read morearound for a new mattress my Dauther told me should compare there prices and I'm glad that I did. There prices are great, 20-30% less than all the other places. Great service and fast delivery.

Needed a new mid range mattress for my teenage son. Ronnie instantly greeted us as we walked into…read morethe store which is very clean and has a good vibe for a mattress store. He is extremely knowledgeable and friendly. We were presented with a range of mattresses and Ronnie was very cool and helpful with finding us a mattress in our price range. I highly recommend this location to anyone looking to buy a mattress. If you find one elsewhere they will even price match it so there's no reason not to buy local. He began running this store since early 2025 so negative reviews from before this point don't necessarily apply.

I got a new mattress delivered today. All I can say is I had not gotten rest when I slept since…read moreJanuary when I was out of town. I went from a King to Queen and got an extra firm mattress. My bedroom looks so much bigger now. For the first time in a long time, I will look forward to sleeping. I highly recommend Des (he works Sunday - Wednesday). Tell him Kat sent you, lol. He has ten years of experience and can answer any of your questions or concerns. THANK YOU DES!!

The guys there are knowledgeable and friendly! They make the bed buying experience very smooth. The…read moreprices are reasonable to lavish, and I truly think that they have something for everybody lookin to purchase a mattress. Thanks Jack and Ethan

Good selection of mattresses and very easy process. There was no pressure to buy a more expensive…read moremattress. They also helped us take the mattress home in our vehicle instead of having us pay more for delivery. Highly recommend!

Friendly customer service and great selection. Ken (owner) went above and beyond as we arrived 30'…read morebefore closing on a Saturday. Walked us through lots of options and once we decided on a mattress he ultimately delivered it himself on his way home from the shop. We were NOT on his way home and he didn't have to do that. If you want to support a local business with great personalized customer service, buy your mattress from Van Winkle.

Donovan was very helpful with my couch purchase, it couldn't have been easier…read more the delivery crew was also amazing and they were very careful with the couch and my house during a complicated delivery.

ALERT - BUYER BEWARE…read more I recently had furniture delivered to my home, and the experience was beyond unacceptable. The delivery team caused significant damage--holes in my walls, scraped paint off my railings, and even ripped out ceiling light fixtures. When the company sent someone out to "fix" the damage, the repairs were rushed and poorly done, leaving my walls looking worse than before. To make matters even more frustrating, the owner contacted me with a dismissive and unprofessional attitude. Now I'm left paying out of pocket to properly repair damage that THEY caused. To top it all off, one of the movers behaved inappropriately and asked me for a hug. Completely unacceptable. I take pride in my home--it's a beautiful condo--and this is the condition they left it in. I will NEVER shop here again. Please think twice before using this company. Shop at your own risk.

Came in to try out some mattresses and Scott was very helpful and friendly. He helped me pick the…read morebest mattress for my budget and I am very happy with my experience and purchase.

Scott was very helpful. Made the decision easy and guided me to a great mattress selection.read more

Didn't seem like much when we pulled up and walk walked in. My husband kept asking, "you sure you…read moreread good things about this place??" Warehouse isn't huge by any means and we were in to get a few twin beds for kids. It was easy to narrow down a choice among the selections they had. The salesman helping us (i wish i could remember his name right now) was laid back, very non-pushy, maybe to the extent you wonder if he wants you to stick around or just leave. He offered the step up mattress at the lower mattress price. Nice deal. We ordered and were told they'd be in that week. We planned to come back Sunday to get them on our way back from vacation. We were coming back from out of state and realized we weren't making it in time. I thought there was no way we should ask the salesman to stay, but my husband called and he told my husband no problem. In the end we were almost an hour past closing time and sure enough he was there waiting. He had no problem letting a couple of our kids come in to use the restroom. My husband tried to tip him but he declined, and asked we write a review if we were pleased. It's been a few months (about 5 now) and the kids still like their mattresses. No issues at all with them. I will definitely plan to return when we need another bed! So the warehouse might look a little run down and crammed, and the restroom even worse, but the customer service and product has been excellent! (And the prices were excellent too!) definitely recommend!

Very nice interaction with the company. Was so easy ordering online. They followed up after…read moreordering to verify my measurements and explained the whole process. Highly recommend this company if u need to get a certain size mattress. Excellent service

Wow. I just had the absolute worst experience at this Tempur-Pedic location. From the second we…read morewalked in the associate was nothing short of rude and miserable. We will be purchasing a mattress in the next 2-6 months and Tempur-Pedic is one of the final contenders. The associate walks up to us and says "Are you looking for bedding or a mattress?", no hello, how are you, my name is, etc. We were already turned off to the associate so we continued to walk and look around. The second we sat on the mattress she yells from across the room "You can't lay on that without a protective sheet!" so we proceed to walk out. There's a way to bring up that they would prefer a protective sheet and a way to approach that conversation but being loud and aggressive isn't that way. It gave us the opinion that she instantly thought we were just "kicking the tires". If you are seriously considering a Tempur-Pedic I recommend going to Twelve Oaks and asking for Autumn. She provided us with an amazing experience when we looked previously and even though Somerset is about 45min closer to us if we decide to go with this mattress we will drive there instead. This location doesn't deserve your business or your money and that associate doesn't deserve her job.

From day one, Brian has been there above and beyond in every aspect…read more There was not one bump in the road with our experience. Brian & the staff did an amazing job. The entire Tempur pedic mattress was well stocked with everything needed. This location was more than we ever expected it to be. The whole experience was top-notch.

The customer service is exceptional and the selection is great! Far less expensive than competitors…read morefor the same mattress! Family owned and operated is a bonus. Quick delivery with a low cost delivery fee. They even set up and put the old one on the curb ( wrapped in plastic) for the low cost delivery fee! This is our 3rd mattress purchase from this amazing business. No pressure sales, so go ahead and shop around, you will end up back at this store because you won't beat the price or customer service!

Nice, intelligent, pleasant, ethical, and the best prices! I wish all businesses and people were…read morelike this family business. Got the futon I wanted at the best price - far better than Amazon or other etailers. Support your local small businesses!