1. Albert's Furniture

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Wayne, MI

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Albert's Furniture

4.1 (9 reviews)
Closed • 10:00 am - 7:00 pm

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Nichol A.

Excellent customer service! The selection of furniture is extensive, good quality and elegant. I am so happily satisfied with my bed and huge colorful rug decor ! Thanks to Mohammed for delivering the very next day

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2 years ago

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Gardner-White Furniture - Chair and couch.

Gardner-White Furniture

1.8(148 reviews)
5.5 mi
•$$

I was admittedly apprehensive to check out this store due to the resoundingly poor reviews and…read moreended up with a wonderful experience. Tara helped us with our new mattress purchase without us feeling pressured or pushed. She was knowledgeable and asked great questions to get an idea of what we were looking for, while having us try multiple types. Even acknowledging how awkward mattress shopping can be and giving us time to think without rushing us to make a choice. We ended up with a king size Beautyrest with an adjustable base (which was free as part of a promotion) & cooling mattress cover. All of which they were able to deliver to us the very next day, on a Sunday nonetheless. The delivery team was great as well!

Where should I start this company? Hands down, the worst company I have ever done business with…read more First off, we received the runaround when my wife and I tried to use our credit card for an insurance claim from a previous couch that we purchased. It took five trips to the Canton store before they figured out how to use our credits five times! Secondly, when they delivered our furniture, not all of the items that we purchased were delivered. When I asked where our white chair was, I was told it must be on backorder. It would have been nice if they had made us aware of it. When they tried to deliver our brown leather chair, they did not have the correct pieces. They told us that it would be delivered the following day. After they left, I went downstairs to sit on the brown leather couch when I noticed something. Can you make a guess at what I noticed? Two holes in the drywall, one by where they placed the couch, and the other was in the wall going up the steps. To add insult to injury, the gentleman who delivered our furniture did not say a word about the damage they caused . I'm not sure how they did not notice it's about the size of a fist. It was pretty obvious that Stevie Wonder himself would have seen it. I understand that accidents happen and people make mistakes, but the lack of integrity in not owning up to causing damage to someone's home shows a lack of a moral compass. To me, this suggests that the leadership prioritizes the almighty dollar over customer service. Last but certainly not least was this evening's delivery. When we found out that our brown leather chair could not be delivered that day, my wife received an alert on her phone stating that our chair would be delivered the next day between 4:30 pm and 9:00 pm. Do you wanna know what time the chair was delivered? It was not anywhere close to the timeframe given. Come on, just take a guess. Well, if you guess 1130pm, you are correct. Delivering to some at 1130 a night is a colossal mistake. Who in their right mind would think this is a good business practice? So once again, your incompetent employees and leadership failed, dropped the ball, or whatever you want to call it. This experience the past week, dealing with your business has been a nightmare. They still have not provided a timeframe for our white couch to be delivered. It's frightening to think what's going to happen when you attempt to deliver our last item. If I were a betting I would bet on that you will somehow mess that up as well. I guess what upset me the most is that your company charges Delta airline prices, but you gave us Spirit airline quality service. I look forward to hearing back from you. Thank you , Shane Calkins

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Gardner-White Furniture - Don't want to repeat myself

Don't want to repeat myself

Gardner-White Furniture - This is how bad we got it and we're promised a replacement which no one knows about

This is how bad we got it and we're promised a replacement which no one knows about

Gardner-White Furniture - Don't want to repeat myself

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Don't want to repeat myself

Crate & Barrel - Area rugs

Crate & Barrel

3.3(3 reviews)
5.7 mi

Great news for Metro Detroit Area!! CB2 and Crate and…read moreBarrel items at an affordable price!! Ford Road in Canton is packed with good furniture stores now!

YOOOOOO did you all know this was happening? A Crate and Barrel outlet in Metro Detroit? Because I…read moredidn't! I stumbled upon a news article about the opening just this afternoon and made a beeline for them almost immediately. I'm in the market for a new dresser and thought it would be good to get there sooner rather than later. The space is no frills, pretty open concept with everything stretched before you. It's a huge space tho, so there's a lot to browse. They opened just yesterday and we were informed that many of their outdoor pieces were snatched up but there was still A TON of stuff to consider. If you're looking for a new couch or living room furniture you have to get there now because that makes up the majority of their stock. I also spent some time with the dining tables as I'm looking for a new one for our house as well. It's an outlet so, as expected, what you're going to lose in slightly damaged pieces you'll make up in markdowns. They had a number of beautiful pieces that I had admired on their websites (this store covers Crate and Barrel, CB2, and Crate and Barrel Kids, FYI) with injuries ranging from small nicks to full on scratches and damaged corners (those pieces were priced accordingly, tho). There was a really nice dining table with a few leafs that I considered but after spending almost 15 years with a scratched up table I inherited from a cousin I think that's one item I'd like to be in pristine condition if I can help it. They also have a ton of office furniture, a bit of patio, beds/headboards, nightstands, sideboards/buffets, consoles, coffee tables, etc. They also had a lot of dressers. I considered a couple but the space I'm looking to fill is on the smaller side and there weren't any options this time around petite enough. But it was cool to see so many of the dressers I'd drooled over on their website pretty deeply marked down (an additional 50% on bedroom furniture) without any noticeable damage. The perimeters of the store are filled with shelves full of decor and other home items like bedding, hampers, and a ton of kitchenware like dish sets, serving ware, pots and pans and even a few small appliances like microwaves and even a KitchenAid mixer on sale. The thing about outlets, though, is if you go in looking for anything in particular you're probably NOT going to find it. But if you go in without expectations you'll surely walk out with a lot of treasures. Since I was in the former camp today I didn't leave with anything but I can't wait to regularly pop over there to scour their new arrivals (a staff person told us they plan to get 2-3 shipments a week) and hopefully bring home something special in the future!

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Crate & Barrel
Crate & Barrel
Crate & Barrel

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La-Z-Boy Furniture Galleries - Have had it for 6 months...

La-Z-Boy Furniture Galleries

3.3(24 reviews)
6.0 mi
•$$$

Again, Katie is a gem. Her patience and kindness make her…read morean outstanding salesperson. La Z Boy is very fortunate to have KATIE associated with their company!!

La-Z-Boy failed their audition…read more This experience ... is not what I expected for a Michigan-based company known for excellence. It has a whiff of private equity stink. Yup. Blackrock and Vanguard are the big investors. Specifically: La-Z-Boy struggles to sell pillows. I am down-sizing to my retirement condo. I am replacing most of my furniture. After this experience, I will not spend another thin dime at any La-Z-Boy store. We were trying to buy five (5) decorative pillows for $15 ea and a $20 footstool. - Thirty-two (32) minutes - Four (4) sales reps involved at various points The La-Z-Boy whiz bangs at the Head Shed have deployed a goofball tablet-based system to decelerate the sales process and crater the customer experience. Luckily, there is a word for this! "Enshittification" was Word of Year for 2024: the misapplication or decline of technology for the benefit of business/shareholders at the expense of the user/customer experience. La-Z-Boy cannot figure out how-to sell pillows and footstools. Nor could the app correctly total what should have been: (($15*5)+$20)*1.06 = $100.70 It took me less than 10 seconds to correctly total the amount. I offered cash. Exact change. Let me leave, puhleeze. Cash was refused because ... paperwork! Paperwork must be signed! Scanners and barcodes made their debut for retail on June 26, 1974 - nearly fifty-four (count'm 54) years ago. La-Z-Boy has barcodes, but no scanners. Everything must be manually entered, lookups fail, errors corrected ... lather, rinse, repeat, repeat, repeat ... for each item. Whoever the heck is responsible for this (cough) business process ... where did I leave my VooDoo doll? There is also a one page T&C document that I was expected to sign without reading. Two sales reps actually said, "Just sign it. You don't need to read it" and became frustrated when I insisted on reading it, and were unhappy that I took a pic of it. Buy furniture? Spend $10k+. Gawd knows how they might screw-up a warranty claim. Actually; after reading the warranty claim reviews ... I think I dodged a bullet.

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La-Z-Boy Furniture Galleries - The document I was told to sign without reading

The document I was told to sign without reading

La-Z-Boy Furniture Galleries
La-Z-Boy Furniture Galleries

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Ollie's Bargain Outlet

Ollie's Bargain Outlet

2.7(18 reviews)
3.1 mi
•$
Budget friendly
Free parking

I like going to this Ollie's for a lot of reasons. I am glad my wife took me here the first time…read moreabout 4 years ago. They have a wide variety of goods of great quality and fantastic prices. They've got flooring, books, food, gardening equipment, kitchen equipment and house care materials and tools - and MORE! The staff is upbeat and welcoming. I appreciate the bright atmosphere here even when things get busy and they can get busy. There is plenty of parking and easy in and easy out from the three directions from the parking lot. The restrooms are kept clean and neat. The only drawback I see is the location of the first register in relation to the front door. When leaving you need to kind of double back to get out. Other than that this is a reasonably priced location with great goods for sale.

We love shopping here as we can always find great deals on items we use around the house. Crazy…read moregood deals to be found for sure. We went today, 12/27/25 at approximately 1:30pm. We found exactly what we needed, and went to the checkout so we could make our purchase, and also return an item my Fiancé had purchased just before Christmas that ended up not working for her needs. The lady at checkout was rude, and that is putting it lightly. Negative in all aspects of the transaction, obviously not wanting to be a helpful employee. The name in the receipt was Denise, not sure if they share registers, but regardless, this lady could use a little bit of training in regard to her customer service. We've always been treated kindly here, but today we were left dumbfounded by this employees rudeness. Hopefully management checks these reviews as her behavior could chase customers away.

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Ollie's Bargain Outlet
Ollie's Bargain Outlet
Ollie's Bargain Outlet

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Albert's Furniture - furniture - Updated October 2026

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