It's always been a great store, since they opened. They even grew over the years, increasing the size of their warehouse.
Note, it's LARGE, WAREHOUSE TYPE STORE. Do not expect sales associates to hover over you, heck - after COVID you might even see less than before.
If you've never been before, let me help you because I worked there for years - even prior to them opening, and helped open 3 stores across the country. (but every store is different.) You start upstairs. Grab a map that has an area to write things down, as well as the little pencil and tape measure if you need it. look around the showroom, and if you see a product you want, write down the article number and location to pick it up. At the end of the first floor you either go down the stairs, down the elevator, or to the restaurant area to have a meal, snacks and drinks, or head to the restroom.
Go downstairs and grab a cart. If you need larger items there are larger L carts near the warehouse area that holds the larger items in Aisle and Bin locations. *Note, ALL of the carts spin, so don't freak out.
There's a clearance section to the far right of the checkout lanes, and seasonal is in front of the checkouts. The lines are usually long, but move pretty quickly. (large carts and social distancing make them appear longer than you're going to really be there.)
Take your own bags, or buy theirs. They do not bag your items. Think of them being a warehouse ALDI. You're saving money by doing these things yourself. You won't even need to bring a quarter!
After checking out there's an area that has food items to take home like the 6 pack of cinnamon rolls, soft serve cones, as well as a lot of other things that are hot and ready to eat. There's candy, cookies, frozen meal items, coffee, and a lot of other goodies that are fun to try out. (Grab the frozen meatballs, sauce packets, and lingonberry preserves. We use that instead of cranberry sauce over the holiday.) A tip for you - if you are with someone else and want to check out the prepackaged food (not hot dogs, pizza, ice cream - something with a bar code on it) have them stay in line while you go shop and bring the items back to the line. You can just check out one time that way unless you're heading to get a hot dog at their food counter.
If you need delivery, it's to the right of the exit doors. If you need help loading, park your car to the loading area and then go ask someone from Delivery to help.
It looks like they brought self checkout back after it being gone for years, again removing the need for real people. I hope it works well for them. read more