The customer service is exceptional and the selection is great! Far less expensive than competitors…read morefor the same mattress! Family owned and operated is a bonus. Quick delivery with a low cost delivery fee. They even set up and put the old one on the curb ( wrapped in plastic) for the low cost delivery fee! This is our 3rd mattress purchase from this amazing business. No pressure sales, so go ahead and shop around, you will end up back at this store because you won't beat the price or customer service!

Nice, intelligent, pleasant, ethical, and the best prices! I wish all businesses and people were…read morelike this family business. Got the futon I wanted at the best price - far better than Amazon or other etailers. Support your local small businesses!

William was an amazing representative and salesman to work with (He deserves a raise). Me and my…read moregirlfriend went in for a new mattress and he was very informative and helpful without being pushy or all up in our business. We went to Gardner white across the street after purchasing our mattress at bobs to see if we could have done any better and we had a TERRIBLE experience there. Thank you BOB'S, thank you WILLIAM, and SCREW Gardner white because their sales associates (and management) suck. We're leaving a review on Gardner white if you wanna see how it went!

The worst place I the world to order furniture. Unless you have your own delivery person. The…read moredevelopmentally delayed ppl contracted for g r delivery are not worth. The stress and time and money. I had to cancel the entire order and wait for money to be returned to the account to but mattress and furniture else where Never again. bob discount deserved to bankrupt.

The service, selection and price points were all excellent!! Frank, our sales person was very…read moreknowledgeable and professional. Purchased mattress. Highly recommend Frank and the store.

This was one of the best retail experiences I have had in a while. Chris, the salesman, was polite,…read moreprofessional, and extremely helpful- not pushy at all. He found us the perfect mattress ata great price and had it shipped to us within 2 days The delivery team was amazing. They arrived early. LOTS of alerts from the company. In an out in less than 10 minus and ahead of schuedule. This is a very professional operation! I have had service like this in ages.

My mattress did not hold up at all after a few weeks. But I called Dennis who has been very kind…read moreto me. He helped me with my layaway with kindness allowing me to pay and I have called him and we are now going to upgrade me mattress. He is allowing me to return this one I just purchased and buy a mattresses that costs a little bit more and is firmer. I thought paying almost 400 dollars would be enough but with my bad back and need to sleep I just will have to buy a more costly mattress. Dennis did say it was a cheaper one I choose but I did not think it would sink in and I would feel the springs in just a few weeks. So I guess we will all l just pay nearly a thousand nowadays. I think the mattress company may do this on purpose. Forcing us to pay more.

I purchased a mattress set from here only to have the pillowtop mattress made by Corsicana Bedding…read moresink in the middle three months later. Dennis, the owner, came to my abode to measure the "hammock" and stated that the dip measured 1.25 inches and it needed to measure 1.5 in. He told me that he would try to get a replacement from the manufacturer, but he totally disregarded my complaints and he NEVER submitted the claim. What was the point of coming to measure the dip and to take the pics. TOTALLY DISSATISFIED CUSTOMER;(

Well, after two months not receiving my purchase, I had to do a credit card chargeback. If I…read moreultimately lose my $1200.00, I hope I can be entertained by watching the owners get prosecuted for retail fraud.

I walked out of my buying experience on 2/22 excited for a new mattress. I was told that my…read moreestimated delivery date was 3/15. As time went on and I did not hear anything about a potential delivery time, I contacted the store. This was on 3/14. I did not receive a call back. I called again on 3/15 and was told that my delivery had changed to 4/1. A few more weeks passed and I once again did not receive any updates or delivery confirmation times so I called on 3/29. Gary told me that I would receive a call from his boss on Monday, 3/31. By 5:30 pm on Monday, I still had not received a phone call and once again had call the store. I was told that I would receive an update the next day and would receive money back from my troubles. I was informed today that they have finally located a mattress from a different region and they will be shipping it to Michigan by the weekend. However, the delivery should be 4/8 "just in case" it takes longer than expected. No compensation was ever mentioned. I recognize that deliveries can change and there are just some things out of our control however, there is no excuse for the complete lack of communication from American Mattress. No one ever cared to update me on my order or let me know that my delivery date changed multiple times. I highly recommend saving yourself the headache and going anywhere else.

This place was spot on! Manerah Masad was our sales person. We have a hard time looking trying to…read morefind something in our range and she made awesome recommendations for us. We have not purchased what we want yet but for sure 100% i will be buying this Sunday or Monday for sure and when i do i refuse to buy from anyone except her. She could have just said anything to sell is something to get commission but it seemed like she wasn't even about that. She didn't even try to push anything on us and like i said; she made a recommendation i couldn't pass up. I have been there before to buy a fireplace with soundbar from an older gentleman and my experience was horrible!!!! He was probably the oldest guy there and he was rude and impatient and you could tell he wanted the sale with how pushy he was. The fireplace is great but the volume remote for the soundbar os garbage. No wonder they didn't have it on display. Anything to make a sale for him. Won't deal with him ever!

No wonder the store is closing!!! Most of their furniture looks like it came out of Elvis Presley's…read morebasement in 1972. I have bought a couple "descent" pieces there in the past, but most of their stuff is so gaudy, I wouldn't take it if it was free.

Horrid customer service. Make sure you listen well and read your paperwork well or you will get…read moreused mattress like me. They told us it was our fault for not listening...mattress was even stained.

Best place to buy a mattress. Patrick an employee there helped me out big time on assisting me on…read morewhich purple mattress to buy and also helped me to decide which adjustable frame to buy for the purple mattress and helped me save money also. Very knowledgeable about everything there is to know from my experience. Definitely recommend this place. To this day I am very pleased with my purchase and had no regrets so far.

Experience: Horrible. They do not provide a tracking nunber…read moreuntil after the fact. The topper is flimsy and looks nothing like their marketing ads. They are extremely difficult to work with and customner service is non-existent after a few enails.

I needed new a new mattress and pillows and the employees at TrueSleep went above and beyond to…read moremake sure I got what I needed highly recommend!

If you're one of those that love IKEA, it is quite the destination! There are some that find the…read moreplace a bit overwhelming and that's fair, it takes some time to get through the cornucopia of items, choices, products and visuals. If you want an "in and out" place, this probably wouldn't work, but if you want a true shopping experience, this is it! It's bright, colorful, interesting and there are massive amounts of items to choose and enjoy. There is also the advantage of being able to look at a piece of furniture, for example, and take it with you that day. So many convenient items as well that you know you want, but you haven't found it yet, it is here! Of course, being a food lover, I really like the cafe! They have the best shrimp salad! Reminds me of the old department store days when I used to lunch with my Mom and feel like a grown up. It's so fresh, tasty and affordable! The famous meatballs, mashed and gravy do not disappoint! The lingonberry jam makes you want to grab a jar to go. Gotta say, even their chicken fingers are good! Another crowd pleaser, the many desserts to choose from! The dining room has large windows and a wonderfully bright setting for an easygoing eating experience! Service: there really is nothing to speak of in the store. It's all self-serve and self check out. The cafe people are very nice though.

After the check out line, there is their mini cafeteria. They sell pizza and cinnamon rolls and…read moreother small items there. I was craving and a cinnamon roll and decided to try theirs. It was less than $2 and was heated and good! It was handed to me in a bag (I was hoping to eat it on a plate but guess this is mostly to go stuff). I would probably get it again though. Very affordable.