On 7/2/2018 I hired Unique Design and Renovations to install engineered wood floors in my 4…read morebedroom, 1,400 sq. ft. split foyer home. The cost of the flooring was $16,933.93. Unique Design owner, Carlos Gonzales, recommended a flooring he said had a 25 year warranty and was water resistant. I never received this warranty in writing. He finished the job on 8/23/2018. On 10/22/2018, I discovered bubbled, chipped and cracked flooring had been installed in my home. I contacted Carlos immediately and sent him pictures of the defect. He said he would come out to look at it. He did not inspected the floors until 12/17/2018. At that time he stated the newly installed flooring was defective and agreed to replace them. I continued to find more defective boards and notify Carlos. I received a text from Carlos on 1/22/2019 stating he would be "bring a crew" to replace the flooring in the kitchen and dining area on 1/28/2019. I reminded him about the other areas and he asked me to send him pictures. I sent him approximately 15 pictures of the defective boards that had be installed in every room of my home. He did not replace the flooring on 1/28/2019, instead he inspected the flooring again. He said he would get back to me with a start date. He said the distributor of the flooring had given him 5 boxes of flooring, but he would need more. On 2/7/2019 he came to my home with his installers to plan the replacement and promised to call me with an install date. I didn't hear from him again until 2/19/2019 when he texted me that he was now trying to get the "flooring company to cover under warranty." On 3/6/2019 he texted me that he was finishing a project and "waiting on the last batch of flooring. It hasn't been easy to get them. I will call you soon." I contacted Carlos on 4/6/2019 to find out when he planned on starting the job, he said he would start the replacement on 4/25/2019. On 4/11/2019 I contacted Carlos regarding the replacement and he said he was waiting to hear from the flooring company. On 4/16/2019 he told me I needed to call the flooring company. I did and they told me they only dealt with contractors. I have bi-lateral hip dysplasia and have limited mobility. During this time I was dealing with serious health issues and I was scheduled to have surgery in May. I tried on several occasions to express the urgency of having the replacement expedited before my surgery. On 4/24/2019, 2 representatives from First Atlanta Flooring came out to inspect the floors. On 5/22/2019 and 5/23/2019 I texted Carlos regarding the replacement of the flooring. On 5/24/2019, I received an email from Carlos offering to charge me to replace the defective flooring. On 5/30/2019 I received an email from the flooring company stating that the manufacture in China would not take responsibility for any defects. They claimed that the flooring had received water damage from maintenance. Even though the product is sold as water resistant. Carlos had installed flooring with bubbles and other defects, and it had begun to degrade within 2 months. I am an empty nester with limited mobility, I move from my bedroom to my kitchen. At this time, the floors have not been replaced and I have not received a refund. The floors continues to peel and chip throughout my home.

I couldn't be happier with the work done by UNQ design. In response to the previous review, it…read moremight be that there were going through "growing pains" but they have definitely come into their own. When I wanted to do several renovations on my home, I interviewed with at least 4 different contractors and consultants. UNQ design was the only one that came prepared with a full presentation and ideas. They took the time to really listen to my concerns and was very honest about possible limitations and extra costs. Plus, they have impeccable taste and professionalism. Through all the stages of the process they communicated, sent pictures and videos and was always present during the construction. Most importantly they were able to stay on schedule. Lastly, UNQ didn't go one cent over the budget. The end result is a beautiful kitchen that I absolutely LOVE! My only regret is not hiring them to do ALL the construction on my home.

Thank you so very much Hector's Magic Carpet for installing the right carpet. After being burned by…read moreanother company when they installed vinyl flooring instead of carpet in the main bathroom. He brought out carpet samples and went over my options. He answered all my questions, concerns, and provided a written estimate. Will used again in the fall to refinish my wooden floors.

I can not locate this person after he installed the carpet in our office building. We need more…read morecarpet and after several calls and emails I have not received so much as a text message. We have been trying to reach them now for months and no response. Are they out of business!!?? Very unprofessional!

Emergency Restoration just finished a water damage cleanup at our home. The crew was polite and…read moreprofessional. They went well beyond what other contractors have done to protect our floors and cabinets. Every discussion and every decision had our best interests in mind which showed how much they cared

Had a massive fire and was looking for a company that could do it all. They answered the phone late…read moreon a holiday weekend and had a good enough sales pitch so i felt better. They were supposed to call me back this morning between 8-9 and I've not heard a peep. So the initial contact went well but the follow up simply didn't happen

The attention to detail and desire to make the customer happy is unmatched! Daniel and his team…read morecompleted 1400 sf of removal of carpet/vinyl and install of LVP in a day. ONE DAY! There were minor touch ups to be completed, he came the NEXT day to knock them out and did not allow me to pay him until those details were complete. The biggest indicator of someone honest and fair is NOT taking money until all work is complete. I'm hiring Daniel to install some shelves because I know he will be priced fairly, complete the job, and takes pride in his work. *not sure who the other reviewers are or if they reviewed the correct business because my experience has been nothing like that.

I ordered 23 boxes of hardwood from this store. The boxes were delivered and we found out during…read moreinstall that 16 of the boxes that were delivered were of a different type. I reached out to make them aware of the issue and they apologized. They said they were going to make things right and exchange the boxes. The owner then stopped answering our calls and text messages. When I finally got a hold of him he was very rude and said that his store does not do exchanges. So I basically lost my money and had to incur additional expenses to get the right hardwood.

My builder used Stocco for the flooring in my brand new home. While the guys who have come out have…read morebeen nice, I would not recommend this company. The tile in my master bath was several shades of grout color and they came out several times to try to fix it. The final time coming to dig it the grout to start over. I wish I'd never let that happen. There are scratches all over so so many of my tiles. They came back to "fix" that and just put something over the scratches that not only didn't repair the scratches but just made my tile look dirty. I've basically been told about the tile that it looks fine. But this is not what brand new tile looks like. The vinyl in my laundry room is bubbly and they've already been out twice but it is still bubbly. The carpet in my master needs to be stretched. The carpet in my loft area had to be stretched. Sounds like some have had a good experience. I definitely haven't and am left with flooring that doesn't belong in a brand new home.

We just had a lot of porcelain tile installed and had a 5 star experience with Stocco Flooring. I…read moredon't often rate companies that high because we are very selective about who we work with and most of the time they fail our expectations. Stucco not only met them, but exceeded them. We did a LOT of research and interviews before hiring them and they did not disappoint! They have excellent communication and are very responsive to every question and concern no matter how big or small. They are punctual and follow through on what they say. They have the ability to help you with selections with the freedom of letting you decide what's best for your space and budget. They do quality work and pay attention to details. They truly care about making sure their customers happy and made sure every aspect of our job was done exactly how we wanted it. They have very reasonable prices and a wide variety of flooring options to meet any preference and budget. They even met with us after hours to help us with a selection and didn't make us feel pressured at all! The installers were very respectful of our home and made sure they cleaned up after themselves every day. We just can't say enough about the quality and performance by this company and would HIGHLY recommend them to anyone looking for a flooring contractor they can trust. Even though they are located in Alpharetta they have a wide service area (we live in Buford). We were in NO way incented to write this review but just wanted to share it because we know how hard it is to find reliable contractors who care about their craft more than their profit.

Highly recommend!!…read more Jon was super professional, efficient, and affordable. If you are in need of anything roofing, I highly recommend you giving this company a shot! Thank you again!!

I had a new roof installed approximately 4 years ago. Colby helped us deal with our insurance…read morecompany on completing the job. Our insurance company wanted to only replace a section of the roof, but we had a full replacement option with our coverage. Colby and ET Restorations helped by getting me connected with a 3rd party independent inspector who fought for us. Ultimately, we got our roof replaced and ET Restorations completed the job quickly and efficiently. Fast forward to this past week. I found a water leak in the attic. After walking around the exterior of the home, I found three shingles had broke off in the recent storm. I called ET Restorations and they set up an appointment for the following day. Colby and Jon came out and took a look at the roof. They were able to get to work, and quickly replaced the small sections that had broken off. What a great company! Highly recommend.

Definitely not happy with how this company does business and will not use them again. A 3 because…read morewhen the right countertop was finally installed it was fine. However the wrong countertop was delivered the day of my second install date. Not sure how the wrong countertop was cutt when I went there and selected the one I wanted. Secondly the cutt made to my pipes for the sink to fit was cutt too deep, I had to go yet another day without a sink because the plumber needed to do additional work due to the cutt. But hey it's not their problem because they're not plumbers. Between my sink being cracked mysteriously, the wrong countertop being delivered and my pipes being cutt too deep. And for all that no discount on the cost. It's safe to say I will not recommend this company. Apparently they are careless on small jobs. That's the taste left in my mouth by this experience.

I definitely recommend Granite Masters, I'm very happy with my kitchen countertops. They are really…read moreprofessional, they even clean up when they were done, and picked up some trash that the gabinete guy left..