I've gone here a few times over the past year. While not all bad, certainly things that could be improved. Just a few things I've seen that are not quite rite. 1). The office phone is connected to the owners phone. You will get call backs from the staff with random numbers. Might want to be a bit more professional and get an office phone. 2). Your appointment will most likely change more than once if you see the owner. My appointment was changed due to "babysitting issues" but I saw her coming out of the sauna (no kids) wt the same time as my original appointment. Rochester is a small town. 3). During multiple appointments, the owner was scrolling through Facebook and texting during my session. She thought she was being sneaky but wasn't.
Great support staff. Very kind and friendly.
I won't reveal my identity because the defensive and crappy remarks that were made on the last bad review tell me you can't take any criticism. Learn some humility, you might get farther along. People are trying to help. Listen. read more