Dr. Oliver and Patty were amazingly patient and kind with my puppers. They are personable and…read morecharge reasonable rates for services. We are new to Toledo and this was our first visit. They come to you and you can go in the van or they'll come in your house. So convenient and helpful. Highly recommend.

I am so very pleased with the work the vet and her assistant does. I had to put my sweet cat to…read moresleep after many years of suffering. Dr Oliver came and was so very caring. Gave me the time I needed and didn't rush me with the process. I truly felt like she cared not only for my pet but for what we were going through as a family. She kindly gave me a hug and was very kind with me. I went to the mailbox 2 weeks later to find a beautifully written card giving condolences to me and my family. I truly, honestly can't ask for a better person to do any care for my pets than Dr Oliver. I cannot thank her and Patti for all they do every single day.

I adore this place. My ferret Freya needed some help crossing the rainbow bridge this morning. They…read moreimmediately got Freya in. As I walked up, I believe her name is Madison (I could be wrong. She recently got engaged) was standing at the door holding it open. Classy and top-notch! We are heart broken but so Grateful it was Freya's normal Dr. Church. All my ferrets get hugs and kisses every time they go see Dr. Church. She treats you and your fur babies like family. Here's a kiss to you all from Freya at the rainbow bridge

Amazing friendly place! Everyone there is so welcoming and the space itself is clean and safe for…read morehumans and their fur babies. Each and every employee loves my babies as their own and i know they are perfect care whenever we come.

Amazing staff..... Absolutely love veterinarian Susan Savage is amazing. Definitely one of the most…read morecaring compassionate ... Love the fact she explain everything to me in a "understanding way" besides taking the time to show me things! I've seen other vets also don't remember their names but I can say they were amazing too!! Everybody is caring!! Thank you all for the best care vets, vet techs receptionist to the janitor around in my opinion they are the best :)

First if I could give our Veterinarian 5 star's I would.She was the best. Kind and compassionate…read more As soon as she entered the picture my dog was in wonderful care. The problem (heartbreak) We had scheduled euthanasia for our dog who was suffering from lung cancer at 5:20pm.While we were at home our dog took a turn for the worst. We called the Hospital to see if we could bring him in now. and were told to bring him in and let them know when we arrived they would get us in immediately. We arrived at 4:30pm and let them know we were outside their building.We were told they would be out to get us,We waited till 5:10 Pm (40 minutes) At which time I went inside and told the receptionist that my boy was suffering and had been waiting for the Vet to come and get us.The receptionist was nonchalant and had someone go tell the Vet. I was finally listened too and our wonderful Vet came out. The 40 minutes my dog had to suffer was unconscionable.

Dr. Mason Lewis ave pet Hospital. Dr Mason brought both my Pups into the world. And I'm going to…read moretake the both back to a place where An Appointment is not always needed in an emergency. We live in Point Place an have been regulars when it came to vet care at Shoreland . NO MORE, they no longer have the Vet Surgeon Dr Brown and his wife Dr Riker booth super excellent Vets. Now they have a Corporation of pencil pushers running their company from a distance that are clueless when it actually comes to the business of pet care. Its a shame, i think Dr. Thornton DVM would be very sad to see the practice he began afew years ago in the situation its in now. Shoreland, office staff are great an Docs ok too the place at Shoreland lost out when a corporation bought them out. It really made a difference and caused me to realize its just not the place for my fur kids. So I went to a vet that is in charge of his office and is Awesome with his patients, Dr Mason. I kept that Pt. Place Shoreland vet because its near to my home in case of Emergence, Why if its "by appointment only" (as advertised) whats the point? Shoreland has a great vet Dr Starkey full time and the other vets travel to other locations as needed. It does not allow for a good relationship B/T vet and Patient. We are going to Dr. Mason at His hospital located on Lewis Ave Now. I very happy and the pups recognize Dr Mason and feel at ease with Him and office staff, a big difference. I also noticed Eric wrote a post about his dog becoming paralyzed. I had a Puggle she experienced loss of use of back legs. Its not any vet, unfortunately it happens. Blame games are for the small minded. My Puggle Holly did recover with Dr.Shawn Browns formerly a Shorland vet owner, he was able to help Holly using infrared treatments and as a Massage Therapist I decided to do light traction. We had nothing to loose. Holly got worse than the next day got so much better an a week later she walked across the room and returned to good health. We also Prayed over her as the Healer is up over your head, just ask for help. Not all dogs recover and I am pleased to see here that the Docs in Farmington could help. Also, keep in mind that X-rays cannot read soft tissue.

After I came home and one of my dogs could no longer "jump up" I made an appointment for the next…read moreday. He touched my dogs back and my dog sat down so he stated he had a "strained back". No x-rays or anything else. Sent me home with a pain med and told me to make him stay still for a few days and they would call and check up on him. They never called. Three days later his hind legs were paralyzed and a real vet sent me up to an amazing hospital in Farmington for emergency surgery. I wish I could sue this place. And the super aggressive blonde tech is a real piece of work as well. In this instance you CAN judge a book by it's cover. if you care about your pets, I would drive on by.

I've been taking my cat, Shadow, here for years now. Since I moved back to Napoleon after a nasty…read morebreakup, we've been treated like family here. As a first time pet owner, I'm not sure if the pricing is the greatest but I trust them with her every step of the way and they always love to see her. Very knowledgeable staff

Hey y'all, over the weekend I went through one of the hardest things ever. My service dog broke…read moreit's leg, so I took him to my vocal vet. I've been going here for years and not once have I had an issue. Tell me why, when the vet takes my dog back, they tell me, my service dog is not going to make it. He has a broken leg, not a health issue. They did nothing about my dogs injury and because of this, I had go put him down to end his suffering. Let's just say I'm never coming back and I will be going to a new vet and now I need a new service dog. This is so unacceptable and outrageous.

Love the majority of the staff. Getting someone to answer the phone to check the availability of…read moremeds or prescription dog food has turned into an ongoing problem. I have been taking my dogs there for many years. Almost 15. As they have aged, so have I. We both have mobility problems. I cannot make trips to ascertain whether or not things are in stock. Hence the phone. For 13-14 years, I have had few complaints. Deeply appreciate the time Dr Kelly and some of the girls have taken to help my pups and I. Now we are nearing the end of our time together. The phone access is imperative.

We have known Doc Kelley since about 2002 or 2003. We love him. The girls know what they are doing…read more We have brought a lot of our animals to him!

My little dog and I are frequent visitors at Paws and Claws Animal Hospital. This is a check-in. Dr…read moreDawn Hanuscz and all of her staff are wonderful! They do their best to make my baby feel loved while doing medical things that none of us would like. They are the best and I trust them with my doggie's care because I know they sincerely love her too!

Very shady. Charged for blood test that did not need. Was told it woul be good for next time. We…read morechanged to Lambertville Veterinary on Sterns and are very happy.

With two pure bred kittens, I was sure I'd be making Dr. Kimberly my primary vet. Although the…read morestaff was friendly and helpful, i was rushed off the phone with the vet each time i spoke with her and she was very dismissive of my concerns. They did an eye/nose type of test on my kitten and when I picked her up, her face was covered in the stuff they used for the test. They didn't bother to clean her up at all. Very disappointed with my experience here.

Amazing service every time I take my cats. they go above and beyond with treatment, and they even…read moresend you home with a gift bag for them with toys. I will continue to go here for sure.