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    Blissfield Veterniary Service

    3.7 (3 reviews)
    Closed 8:00 am - 3:00 pm

    Services - Blissfield Veterniary Service

    Pet physical or wellness exam

    Pet vaccinations

    Holistic animal care

    Blissfield Veterniary Service Photos

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    Ask the Community - Blissfield Veterniary Service

    Lucy’s Luxury Pet Spa

    Lucy’s Luxury Pet Spa

    2.4
    (9 reviews)

    While I have not yet done a full bath/groom at Lucy's, I recently moved to the area and dropped in…read moretoday for a walk-in nail grinding on my lab/pittie mix, Marnie. The nice groomer (I think Lucy? but I'm terrible with faces and names!) was able to fit her in quickly and did a quick, great-looking nail clip/nail grinding. I was grateful for the jar of cookies right by the door to bribe my pup with, and I was excited to see a "Fear Free Groomer" decal on the bulletin board. It's hard to find pet professionals who follow the Force Free/Fear Free movement!

    I booked a grooming appointment at Lucy's for 2:30 PM. Due to a last-minute work emergency, I…read morecalled ahead to ask if I could drop my dog off 15 minutes early. I made it clear I was not asking for early grooming--simply for him to sit safely in a holding area or kennel until his scheduled time. Instead of a simple "yes" or "no," I was met with an extraordinarily argumentative response. The owner lectured me on why arriving 15 minutes early was unacceptable, claiming that sitting in a kennel prior to a session would ruin my dog's experience. This made little sense given that my dog is a 10-year-old senior pet who has been groomed peacefully his entire life. She then made a strange comparison to human hair appointments, asking what I would expect if I showed up 15 minutes early for my own haircut. As a human, I would expect to wait quietly in the waiting room until my appointment time--which is all I was asking my dog to do in a kennel. She even went so far as to claim she would have to "babysit" him while he waited in the kennel. When I repeatedly asked what my actual options were, the hostility only continued. Given that she said that first-time check-ins naturally require extra time for intake and paperwork, arriving slightly early should have been a non-issue. I spoke with a friend who is also a veterinarian afterward, who explained that dogs naturally experience a brief spike in physiological stress markers during travel and arrival, and that sitting quietly in a crate for 15 minutes actually gives an experienced senior dog a chance to decompress before being handled. For an establishment that markets itself around a "luxury" experience, I found the customer service was surprisingly rigid, rude, and combative. I took my business to a fantastic local groomer who was kind, accommodating, and happy to help. Customer service matters, and there are far too many great options in the area to tolerate being treated this way.

    Blissfield Veterniary Service - vet - Updated August 2026

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