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    Regus Insurance

    5.0 (1 review)
    Closed 9:00 am - 7:00 pm

    Services - Regus Insurance

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    9 years ago

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    Soo Hoo Insurance Agency - Member of Sterling Insurance Group

    Soo Hoo Insurance Agency - Member of Sterling Insurance Group

    (5 reviews)

    Leather District, Waterfront, South Boston

    I cannot recommend this agency highly enough. After many years of living in the city and using…read morepublic transportation, I finally got my first car last year. I dreaded many aspects of the process, not least of which was insurance. But I quickly discovered this agency via Yelp and it lived up to all the 5-star reviews, and even surpassed my expectations. Simply put, they do it all for you, making the process as easy and painless as possible. After collecting my information, they found the best rate for my needs, set everything up with the insurance company, sent me the paperwork for a signature, handled the payment via credit card, and emailed me my policy. Couldn't be simpler. When my policy was up for renewal this year, they contacted me and handled everything, even finding a cheaper rate with another company. I never had to visit the office, it was all handled via phone and email. Plus, I did plenty of research on my own and could not even come close to the rates they found. The representative I've personally worked with is Kristen Soo Hoo and she is the epitome of professionalism and kindness. This place is simply top notch and I highly, HIGHLY, recommend utilizing their excellent service.

    I have been working with Kristen over the past year on renters and car insurance. It has been such…read morean easy experience. She is super responsive via email and very helpful. Massachusetts is a state with a lot of hoops to jump through when moving here and she helped us navigate them very easily. We are moving again and she is once again being super helpful with cancelling our plans. Highly recommend working with this agency!!!

    Click Insurance

    Click Insurance

    (14 reviews)

    Back Bay

    Their service was great when I first signed up. However, the next year, when I have questions about…read morerenewal my policy, I emailed the agent who helped me to sign up several times and never heard back from her. I then call their office line - it always goes to the voice mail and I am still having a hard time to talk to a real person who can actually help me with a simple question. Very poor service. I need to find another insurance agency next year.

    Great service upfront but SCAMMY on the backend. Avoid at all cost!!!…read more Cancelled my insurance in August of 2019, have the email communication and a signed doc to confirm and thought it was all taken care of. Come March, I get an automatic email about my renewal. Immediately emailed back to remind them I had cancelled last year - no response. Automatic email in April telling me I will be charged for my renewal. Called and email them again - no response despite getting an auto reply that my email triggered a service ticket that I will get a response in 24 hours. Figured they were slow to respond because of covid and followed up again earlier this week (two weeks later), again another email notification but nothing. I have emailed customer service, the account manager I worked with (Ann) and Alexis and have also left messages. Radio silent. Ive been trying to get in touch with them for TWO MONTHS to remind them I cancelled my policy SEVEN MONTHS ago and have the paperwork for it but have yet to hear back from ANYONE at Click. Currently trying to get these fraudulent charges removed by my bank. Avoid this headache, just don't bother with these guys.

    Regus Insurance - autoinsurance - Updated May 2026

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