Cushman insurance is exceptional at customer service. They have people that actually answer the…read morephones. Not a machine with automated replies. I've had a claim in the past and response time and payment went very smoothly through them.

Highly recommend using Cushman as your broker for home insurance. I have been with them close to 30…read moreyrs and they have helped me when I needed to look for new homeowners insurance coverage, refinancing ect. They are very professional and courteous. Customer service is wonderful they get back to you quickly.

My family has used this agency ever since before I was old enough to be a licensed driver...he has…read morebeen my agent for decades, and now I am old enough to register my own teenage driver here. Bob always goes above and beyond answering questions and even passing on helpful life advice. Couldn't recommend this agency enough!

Unfortunately this agent was very arrogant and unpolite. He mentioned to us a new insurance will be…read morevery expensive. In that case we considered getting an other opinion, so Bettinson refused to give us an offer. I consider this not trustworthy and a poor customer service.

I have business and auto insurance with these guys for many years. Very responsive and easy to deal…read morewith. I would recommend highly!

Lalis and Higgins is a great company! When we moved from CA to MA last year, I called to get car…read moreinsurance. Justin found the best rates for us and had all of the paperwork done within a day. I called other places and didn't even get a return call in this time. Fast forward to our renewal, I received an email from Justin saying he had found us better rates (over $1k) with more coverage. Justin had all of the paperwork done and our old policy canceled within the day. I would have just kept my previous insurance had he not reached out! Added bonus: we just got a $75 check in the mail today for 3 months of claim free driving. I didn't even know this was a thing. You won't be sorry you called this place.

Best insurance agency out there. They provide exceptional service all the time. A+++++read more

WORST CAR INSURANCE CUSTOMER SERVICE TO DEAL WITH. I had been with Malcolm & Parsons Insurance for…read moreyears. They constantly went from Liberty to Safety with higher and higher yearly rates. I own my car. I had never filed a claim or had any accidents that required a claim. I let my husband use my car and he got in an accident. He used my car only twice. All of a sudden, my premiums are threw the roof. My husbands name is not on my car or insurance. My premium went up to $4500.00. I kept asking them why so much. I never got a straight answer. I came to realize that they were charging me for something my idiot husband had done. This expense should be on his insurance, not mine. Finally after a screaming match with them for not posting my payments saying I never sent in check when I had the receipt and saying my coverage will be cancelled, I lost it. Don't charge me an extra $46.00 for a billing fee and another $25.00 for late fee when they misplaced my payment. I tried telling them that they are over charging me, I looked for new insurance. I went to A-Affordable Insurance and my premium went from $4500.00 down to $1027.00. I am now paying nearly $3500,00 less for the year. Malcolm & Parsons & Safety Insurance have screwed me over for the last time. People should not give them any business. After getting my new insurance with awesome customer service at A-Afforable, Safety has a nerve to send me a bill for $11.27 balance due. Seriously...

This is the best insurance agency I have done business with. I was getting a new a car so I decided…read moreto get a quote for car insurance from Pam. The rate that Pam gave me for my new car was less than what I was paying for my old car with my other agent!! I couldn't believe it. She also explained to me everything that she was adding on and told me what I do and do not need. My other agent didn't explain anything to me and I had no idea that I was paying for things that did not apply to me. Pam is very quick when it comes to responding to emails. I have only spoken with Pam and Caroline in the office and both are amazing, but I imagine everyone else is just as nice. Pam also got my brother a good rate on his insurance and has been there for everything he needs. Pam, thank you very much for helping us get the best rate possible!

Terrible customer service. We created a living trust for…read moreour property and assets. The deed was updated to the name of the living trust. I asked the agent in this office to update our policy to reflect the deed, and send me the updated policy. A week later she said she's still working on it. One more week later and I leave a voice mail to please contact me about the change. No reply. I called the office, was transferred to voicemail, which is full, so decided to visit but no one is there today (see photos). I called MAPFRE to see if the policy was ever changed. They said it is still in the original name. They said I can change to another MAPFRE agent and continue with the same policy. Will do, service could not possibly be as bad as with this office.

I reached out to Tom McMullin to inquire about an auto insurance quote because I felt my insurance…read morecompany was charging me too much. Tom responded almost immediately and by the time we were done I not only had a lower monthly payment but we added on renters insurance for the apartment I just moved into. Tom was friendly, helpful and answered all my questions. I will absolutely be a long time customer of Kaplansky insurance.

I have been going to John J Ryan Insurance for quite some time 15 to 20 years. I have always got…read morethe best rates, great service and they are always available to help and explain my policy as well as help with changes. All of their staff are all very knowledgeable and experience with many year of insurance knowledge. They are a great insurance company and I highly recommend them. Best, Bruce Tainter

AVOID I called john…read morej ryan insurance to obtain car insurance. over the phone i was told that since my insurance had expired i would have to pay the premium up front (no problem). when i called back, i was told that since my insurance had been cancelled they wouldnt handle my business because they cant do business with my business... two answers from one company on the same policy...followed by rude and inappropriate comments. AVOID

I was referred to them through Liberty Mutual and they helped me tremendously and made things super…read moresimple and saved me a good amount on my house insurance and car insurance bundle. I highly recommend them.

Tom and Aaron are very helpful. I recommend many friends of mine to them to take care of their…read moreinsurance needs because they are honest, professional and will help you find what you're looking for even if they don't write the policy. Highly recommend Express Insurance Agency for all of your insurance needs.