Nice that they are open late…read more I still had to wait even though I was only one of two customers in the store. Maybe the second employee was on break? I can't give it a higher rating, for the money I'm paying them each month I should have gotten a meal or a lap dance or SOMETHING. I was there to drop off a modem because we turned off our digital phone service. We weren't using it, but every time we tried to cancel they claim it would be more expensive without it (See: Bundle). We finally just said to cancel it because they raised their prices again and we needed to exchange modems since the phone won't be used. I will say that the store is clean, right at the entrance to the mall and the hours that they are open are really convenient.

First, I would like to write that the Cox store in Warwick, RI is not the actual problem business…read more It is the corporate portion of Cox that seems to be uncaring and unable to satisfy customers. We are having problems with our Cox remote and have called corporate and visited the local store. The local store could not replace the one we currently have which has a volume button that does not function. The store has not received a supply of those well-built remotes and corporate has replaced them with a plastic remote which is a challenge to operate compared to the old sturdy model. We have visited the Warwick, Ri store and they had none. We have called corporate and although they tried to fix ours remotely, there was no success. We got 3 different stories - 1) there are none of those available; 2) they can mail us one to the cost of 20.00 , and 3) they think they are no longer making them even though the public overall does not like the unit. NO one seems to know what is really going on. We have purchased complete care for years and we have never ever left Cox to get a better rate as many others do. Yet they even want to charge us for a replacement remote that we like even though they do not know if they have one. I guess our complete care is not really complete. There is no appreciation and no one there seems to know what is really going on. Their words thanking us as dedicated and valued customers are merely empty words with no sincerity or concern. We have assigned their customer service an absolute zero.

Isaac from the Warwick RI store was extremely helpful in helping me. He was very knowledgeable and…read moreefficient. I would recommend asking for him if you need help with any of your Verizon services.

I gave them a second chance... Still tried to rob me. I…read moredecided to definitely go with unlimited. I only needed it on two of my three phone lines. I walked in and was asked my name and it was put in their system. I waited for a salesman to see me. I wound up with a guy that, apparently, I was inconveniencing. I told him what I wanted to do and he said he had to go in the back to see what the pricing would be. I've never had a salesman do that before. Usually they can just run it up on their tablets. After 10-15 minutes, he came back and said the best he could do was $225 a month. Excuse me? I didn't think I heard him correctly. I told him it was a lot less if I did the switch online. He said it was the best he could do. I wasn't even getting a new phone for this. $225 a month??? I left pretty mad about this. At this point, if I drove past an AT&T or T-Mobile store on my way home, I was going to switch immediately. It just so happened the first store I came upon was a different Verizon store, Verizon Victra. I wanted to see if they came up with the same assessment. They said they could give me the unlimited I wanted on two lines and leave the third with 2 gig for $140 a month. I signed with them. As I was there, I decided I should get a new phone. I bought two new Samsung Galaxy S23 Ultras. So due to almost losing my business from Verizon, the first salesman also lost a pretty good commission on two phones. I won't go back there again. The real funny part is that even with the new contract and two new phones, I'm still paying less than the best he could do.

I called last week because my internet would go in and out. It's been fine since. After about 10…read moredays somebody came by. The guy, Marko did a super job finding out I had worn out lines, they were here for over 40 years. He told me the problem would return if he didn't find the worn out wire. He hunted down the problem and fixed it. Great service in a day where that is an afterthought .

I like this family owned company although I believe they just sold out to someone else. The service…read moreis fair however now they are closed on weekends making it impossible to get any help with their service outside their banker's hours. Sad to see them go, at least their not owned by Sinclair, or are they...

One star is way too good for this terrible company. This is one of the worst companies ever. The…read moreservice is so bad and when you call customer service all they do is transfer you to another person each time. They never actually address any of your concerns. The service is frequently out and the billing is awful. Good luck trying to cancel this service. I cancelled mine and they billed me another 250 for services I didn't have!! They refuse to refund my money. I suggest cancelling this service and going someplace else. The absolute worst.

worst company ever. charge for different addresses, shuts accounts off immediately after payment,…read morerefuses to send a technician out without charging. this company is absolutely trash

I booked with mega net to get Internet at my apartment. After waiting 3-4 weeks for an electrician…read moreto show up.. I decided to cancel it. I was told that if I returned the modem.. I would not be charged. I returned the modem and never thought anything of it. Until I find a collection account on my credit for 109$! I couldn't even figure out what it was. I called them and was told, oops that charge is wrong because you did return the modem.. but couldn't be told what the new charge would be. From my experience, I would caution and make sure to not give your social to this hole in the wall company. I am hoping the manager of this business reaches out to me to resolve this issue so I can delete my reviews.

I have had Meganet for 7-8 years as a Mail host for my company. I have always used Microsoft…read moreOutlook. I do like that you can log into your mail from any computer on their Megamail website. Not the easiest to use. My company recently got a new Website Host and Optimizer so we moved our mail over to an IMAP account. I immediatly started getting Junkmail right away. I never knew the Meganet filtered the Junk Mail and just never sent it to you. Mind you I never once had an issue with a person calling me wondering if I got their email. So even though Meganet deleted the Spam it was always done right. I might have got 2-3 junk mails a week. Now I 20 per a day. Although I am not with Meganet anymore I felt that I should write a review. Great job filtering my email for the past 7-8 years. Now I realized you saved me a bunch of time.

This was by far the worst experience I've had with Verizon. I waited in the store for over 25…read moreminutes without being greeted or given any indication of how long the wait would be. The lack of professionalism was obvious. Another customer actually had to speak up and point out that I had been waiting a while before anyone acknowledged me. To make things worse, someone who walked in after me--by at least 10 minutes--was greeted immediately and assisted. As someone who works in customer service, I know this is absolutely not how you treat people. When an employee finally came over, all they did was hand me a number to call--no explanation, no assistance. It was a complete waste of time. If I could give zero stars, I would. My experience here was extremely disappointing. The staff was unhelpful, unprofessional, and lacked basic customer service skills. I left feeling frustrated and unheard. I would not recommend this place to anyone.

The brick and mortar has officially become obsolete. I came in at 5:45, waited patiently for 15…read moreminutes for the only two people in the store to finish up with the two employees. Then at 6pm was told I'd have to order my phone and wait two days. And that they close at 7 so he wouldn't be able to get to me since he had a 6pm appointment so to make an appointment for another day. So I'm going to make an appointment for them to order me a phone when I'm already there in person? That makes no sense and would have been a lot more helpful to know when I walked in. I said I'd order it with the manager but was told the manager can't order phones. Anyone with a Verizon polo shirt in should be able to do something as simple as that. Waste of time and the building is a waste of space.

They tried to charge me over $5,000 even though I have a dish on the top of my roof now. I would…read morenever recommend them at all now. They are huge scammers forever.

Do not honor their contracts and increase prices within six months in. I am contemplating dumping…read morethem and terminating the contract with them i dont care if it cost me 350 bucks.