I had a horrible experience here. I brought them a memory card from my Sony camera. It contains…read moreover 2000 photographs from five countries including war zones with machine guns, etc. It was very important data to me. I could not see the files on the card so I brought it to them and before I brought it to them, I read online that no data recovery company should work on the card itself, But they should image the card and work on the image of the data. That way they cannot possibly screw up the original data. There's also a place to click an SD card with a little lever on the card so that it cannot be over written. Which I did. When I brought them the card, they charge me a diagnostic fee. I told him how important the data was to me, and that they should not work directly on the card. They told me that they understood and would not do so. About a week later they called me and told me they could not recover data and gave me information on another data recovery place With a special code I guess for a kickback. Instead, I took it to another data recovery expert. And they assured me that there was nothing wrong with the card and that they could have recovered any files from it, but they could see that the previous company had over written the card and reformatted the card during the period when they had it. Basically, computer, genius wiped off the contents of my card, even though they had told me that they would not work directly on the card. This is a devastating loss for me personally And represents months of lost work in thousands of dollars of lost images. So I called the owner to tell him what happened so that he could improve his business and maybe not cause thousands of dollars of damage to other peoples data. All they need to do is not work directly on the card. I thought it was a professional courtesy to call the owner to help him improve his business, and that it would be better than leaving a bad review online. I was told by one of the techs that he was busy so I left my name and phone number for him to call me back. Much to my surprise he called me back minutes later screaming at me on the phone. I said "Why are you yelling at me"? And he replied "because you want to loan me money". I said "no I don't". I called to talk to you about a problem at your store. To which she started yelling again. He was completely unprofessional and hung up on me. he never asked what the problem was nor would he let me tell them. I had been very polite to the tech I had spoken to. And I'm a polite person in general. I just felt that when something so bad is done by a business they should know about it. I asked to speak to the owner, because the mistake that was made is a mistake of processing policy at the store. It's the owners responsibility. I don't know if I've ever experienced as dysfunctional a business or as rude a business owner.. But I estimate the loss in my data to be worth about $10,000. I did not want to post a bad review on Google, so I called him directly so I could explain to him the problem so that he could improve his process to avoid doing this in the future. But it looks like they will continue to do this. There is just no excuse for treating customers this way.

The Geek Squad told me this was likely a motherboard and to expect approximately a $450 charge. I…read moretook this to A Computer Genius and these guys ARE AWESOME. $149 dollars later, I received the laptop back the same day I turned it in. Works like a charm. They performed a diagnostic and soldered on a new USB-C charging port. No data loss, no hassles, no problem. Have read "some" of the reviews here but from experience here ... if you go in with realistic expectations, communicate exactly what the problems are - this is the team. They've been here for 25-plus years! You're asked to pay a small fee up-front to help cover the diagnostic, and they'll give you an honest assessment and ask how you want to move forward. I'm not sure anyone can reasonably ask for more. Great job - this was my 4th (or so) repair and you'll always get a straight answer.

Dave quickly diagnosed what was wrong with my computer and very efficient in solving the problem. I…read morethink he was very reasonably priced. I would recommend him to anybody who has a hardware problem with their computer. Maurice C

A wonderful straight up assessment of my Acer ultra notebook problem that resulted in the decision…read morethat the computer couldn't be repaired ! No charge and honest feedback. Will take all of my pc issues to Dave in the future.

Outstanding company! Brought in two iPhones for new screens only to be told there were cracks in…read morethe screen protectors... not the screens! Could have been $350 plus for the two phones... These days it's nice to know there are honest, trustworthy people out there! Highly recommended

Chris the owner called me after receiving my letter about my bad experience with them. He is very…read moreconcerned about the way I was treated and he apologized profusely. He is offering me a free hard drive diagnostic and I really appreciated him reaching out to me.

I'll confess, that I haven't ever had Crazy Computers actually fix my laptop, BUT twice now I have…read moretaken it to them to see why it wasn't booting up. I feel like an idiot when that can start it, but here's the thing, when I have tried everythng I can think of, Crazy Coputers is there to help me out. That is a great feeling of security! I suspect I'll replace my aging laptop before it needs fixing, but I know I'll use Crazy Computers for any PC service I may needd in the future.

I had an issue with my son's Gaming Desktop not booting correctly. I brought it in for a free…read morediagnostic, and confirmed it was a bad motherboard. Since the item is new, was advised to go through the company since still covered under warranty. This all happened within 24hrs, which is a great turnaround time. I've used their services before for data retrieval and great service with that as well. Very friendly and knowledgeable.

Thanks so much Prime Computer Services!! My laptop was…read moremaking some crazy beeping noise this morning- tried to fix it myself (with the help from You Tube), which didn't go well. I found PCS on line and it was close to me, so I called and they fixed my computer (and updated things) in a few hours. Working from home, I desperately needed my computer up and running! Fair and honest price for fixing... I would have paid double! Thanks again !

First, time is money and I reached a breaking point with my computers software when I couldn't…read moreclear it of some Malware. I dropped off my computer on a Saturday morning and had it back by Saturday evening. $112.50 Secondly, I had an old spare laptop where the power connecting in the computer had gone bad. Joe ordered the part repaired it and I had it back within 5 days. $169.95 for part and service. Don't be scared off by the home business. Joe was very professional.

I work from home, and have needed the services of a computer "guru" over the years. I "discovered"…read moreThe Computer Doctors and have never looked back. They are efficient, fast, pleasant to work with, and know "their stuff". I very recently bought a new laptop from them (Asus) and had them do a transfer of all my data from my old laptop. They communicated with me easily, and I am more than happy with the end result, and the cost. And, they have never kept me waiting. I highly recommend them to anyone who needs their services.

Very fast and friendly service. They offer rush service if you need it done quickly. They were very…read morehelpful at resolving my problem and upfront about their pricing. No gimmicks will definitely go back and is highly recommended!

I thought I had walked into a new business in Wakefield because I had recently noticed the sign,…read morebut the owner (Jim) said that he'd been there for 18 years!!! I asked him if he sold used laptops, and he did not, but then he mentioned that they're easy to find online and proceeded to show me some viable options under $200 online. This led to a conversation about my laptop that had died and he said that he could probably fix it for less than it would cost be to buy a used computer of lesser quality. I brought it in and by the end of the day he had fixed my computer and gained a loyal customer.

Super service! A blast from the past for getting timely repair where the owner is looking out for…read moreyou. I called Jim at 2:30pm on a Friday and asked if he did data recovery. He said of course and when I told him I would drop it by that afternoon and expect it a week later Jim said there was a good chance he'd have it that afternoon. Sure enough, by 5:30 he had all the data from a dead machine on a memory card. I saw him deal with four customers during the time I was there and he treated them with total respect and tried his best to educate to current best practices without being pretentious. His pricing was really good too. Bring your dead and down trodden there with confidence and he will make things good. Thank you Mr. Frame!

Absolute scum. Should be called Simple Scammore, if your business is involving in scams then good…read morejob cause you're doing really good. A few years ago I came to resolve an issue with one of my laptop drives to check if they would fix, come to find out that my laptop had over 300 VIRUSES of all kinds and not to mention that they rolled back from Windows 10 to Windows 7, basically they already grabbed an infected hard drive with Windows 7 installed and replaced it with my old drive. Years later and I came in to fix a phone because it wasn't charging, it was plain and simple, all you had to do was plug in the cable back due to all the drops that happened which ended up disconnecting the cable connection that allows the phone to charge. So the guy decided to make up this story about how the battery was BLOWN or EXPANDED which is why it wasn't charging... they would be able to fix it by switching the batteries on another phone I had with me, the cost would be [$40] just for this simple fix, he then proceeds to say that it will take about an HOUR to switch batteries... 1 hour later and I came back with a person that said: "So we found out that nothing was wrong and that your charger plug was just simply disconnected, normally we would charge [$60] but since the fix was just to plug it back in we'll just charge you [$20]" Well that's quite hilarious I must say, $20 just to plug a cord back in. What was all the work for the $20? A simple detachment of the back cover, and just plug in the wire/cord, yep fork over those $20 now. At most I'd give $10 for a simple fix as that and at minimum $5. But to figure out they were going to uproot the price from $40 to $60 is just a plain scam. I'll also mention the fact that they decided to take out the magnet and try to keep it to themselves or perhaps even throw away because it wouldn't STICK BACK into the phone's back cover. The only thing I'll say about this place, thank you to the guy who was chill when handing over the phone, compared to the guy that took me in who seemed like he was arguing/yelling at me. Do I recommend this place for anyone? HELL NO, there's better places out there. 8/100

Great place to shop for new phones or phone repair. Awesome customer service. The nicest owner…read morethat you could know to make sure your happy an welcome. An he has nice guy jay working for that will welcome you to there business an if you don't speak English it ok jay speaks Spanish and Rick speaks portuguese. I Recommend this place to my friend's an family member.